资源预览内容
第1页 / 共5页
第2页 / 共5页
第3页 / 共5页
第4页 / 共5页
第5页 / 共5页
亲,该文档总共5页全部预览完了,如果喜欢就下载吧!
资源描述
关于商务礼仪的英语作文 都说商务礼仪很重要有时甚至可能关系到交易的成败那商务礼仪到底是一种什么东西呢下文将为您详细解释 byPaula TheOpportunity Businessetiquetteismadeupofsignificantlymoreimportantthingsthanknowingwhichforktouseatlunchwithaclient.Unfortunately,intheperceptionofothers,thedevilisinthedetails.Peoplemayfeelthatifyoucantbetrustednottoembarrassyourselfinbusinessandsocialsituations,youmaylacktheselfcontrolnecessarytobegoodatwhatyoudo.Etiquetteisaboutpresentingyourselfwiththekindofpolishthatshowsyoucanbetakenseriously.Etiquetteisalsoaboutbeingfortablearoundpeople(andmakingthemfortablearoundyou) Peopleareakeyfactorinyourownandyourbusinesssuccess.Manypotentiallyworthwhileandprofitableallianceshavebeenlostbecauseofanunintentionalbreachofmanners. DanMcLeod,presidentofPositiveManagementLeadershipPrograms,aunionavoidancepany,says,Showmeabosswhotreatshisorheremployeesabrasively,andIllshowyouanenvironmentripeforlaborproblemsandobviouslypoorcustomersrelations.Disrespectfulanddiscourteoustreatmentofemployeesispassedalongfromthetop. TheSolution Mostbehaviorthatisperceivedasdisrespectful,discourteousorabrasiveisunintentional,andcouldhavebeenavoidedbypracticinggoodmannersoretiquette.Wevealwaysfoundthatmostnegativeexperienceswithsomeonewereunintentionalandeasilyrepairedbykeepinganopenmindandmaintainingopen,honestmunication.Basicknowledgeandpracticeofetiquetteisavaluableadvantage,becauseinalotofsituations,asecondchancemaynotbepossibleorpractical. Therearemanywrittenandunwrittenrulesandguidelinesforetiquette,anditcertainlybehoovesabusinesspersontolearnthem.Thecaveatisthatthereisnopossiblewaytoknowallofthem Theseguidelineshavesomedifficulttonavigatenuances,dependingonthepany,thelocalculture,andtherequirementsofthesituation.Possibilitiestomitafauxpasarelimitless,andchancesare,soonerorlater,youllmakeamistake.Butyoucanminimizethem,recoverquickly,andavoidcausingabadimpressionbybeinggenerallyconsiderateandattentivetotheconcernsofothers,andbyadheringtothebasicrulesofetiquette.Whenindoubt,sticktothebasics. TheBasics Themostimportantthingtorememberistobecourteousandthoughtfultothepeoplearoundyou,regardlessofthesituation.Considerotherpeoplesfeelings,sticktoyourconvictionsasdiplomaticallyaspossible.Addressconflictassituationrelated,ratherthanpersonrelated.Apologizewhenyoustepontoes.YoucantgotoofarwrongifyoustickwiththebasicsyoulearnedinKindergarten.(Notthatthosebasicsareeasytorememberwhenyoureinahardnosedbusinessmeeting) Thissoundssimplistic,butthequalitiesweadmiremostwhenweseetheminpeopleinleadershippositions,thosearetheverytraitsweworksohardtoengenderinourchildren.Ifyoualwaysbehavesothatyouwouldnotmindyourspouse,kids,orgrandparentswatchingyou,youreprobablydoingfine.Avoidraisingyourvoice(surprisingly,itcanbemuchmoreeffectiveatgettingattentionwhenlowerit)usingharshorderogatorylanguagetowardanyone(presentorabsent),orinterrupting.Youmaynotgetasmuchairtimeinmeetingsatfirst,butwhatyoudosaywillbemuchmoreeffectivebecauseitcarriestheweightofcredibilityandrespectability. Thefollowingareguidelinesandtipsthatwevefoundhelpfulfordealingwithpeopleingeneral,inworkenvironments,andinsocialsituations. ItsAboutPeople Talkandvisitwithpeople.Dontdifferentiatebypositionorstandingwithinthepany.Secretariesandjanitorialstaffactuallyhavetremendouspowertohelporhinderyourcareer.Nexttimeyouneedadocumentpreparedoraconferenceroomarrangedforapresentation,watchhowmanypeopleareinvolvedwiththatprocess(youllprobablybesurprised)andmakeitapointtomeetthemandshowyourappreciation. Makeitapointtoarrivetenorfifteenminutesearlyandvisitwithpeoplethatworknearyou.Whenyourevisitinganothersite,lingeroveracupofcoffeeandintroduceyourselftopeoplenearby.Ifyouarriveearlyforameeting,introduceyourselftotheotherparticipants.Atsocialoccasions,usethecircumstancesoftheeventitselfasanicebreaker.Afterintroducingyourself,askhowtheyknowthehostorhowtheylikethecrabdip.Talkalittleaboutyourselfyourhobbies,kids,orpets;justenoughtogetpeopletoopenupabouttheirsandgettoknowyouasaperson. Keepnotesonpeople.Thereareseveralcontactmanagementsoftwareapplicationsthataredesignedforsalespeople,butinbusiness,nearlyeveryoneisasalespersoninsomecapacityoranother.Theyhelpyoucreateapeopledatabasewithnames,addresses,phonenumbers,birthdays,spouseandchildrensnames;whateverdepthofinformationisappropriateforyoursituation. Itsagoodideatorememberwhatyoucanaboutpeople;andtobethoughtful.Sendcardsorlettersforbirthdaysorcongratulationsofpromotionsorotherevents,sendflowersforengagements,weddingsorincondolenceforthedeathofalovedoneorfamilymember.Peoplewillrememberyourkindness,probablymuchlongerthanyouwill 关于商务礼仪的英语作文相关文章:
收藏 下载该资源
网站客服QQ:2055934822
金锄头文库版权所有
经营许可证:蜀ICP备13022795号 | 川公网安备 51140202000112号