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2014高考英语抓分训练:文化教育型阅读理解(二)(限时:25分钟)AMillions of people pass through the gates of Disneys entertainment parks in California, Florida and Japan each year. What makes these places an almost universal attraction? What makes foreign kings and queens and other important people want to visit these Disney parks? Well, one reason is the way theyre treated once they get there. The people at Disney go out of their way to serve their “guests”, as they prefer to call them, and to see that they enjoy themselves.All new employees, from vice presidents to parttime workers, begin their employment by attending Disney University and taking “Traditions 1”. Here, they learn about the companys history, how it is managed and why it is successful. They are shown how each department relates to the whole. All employees are shown how their part is important in making the park a success.After passing “Traditions 1”, the employees go on to more specialized training for their specific jobs. No detail is missed. A simple job like taking tickets requires four eighthour days of training. When one ticket taker was asked why it took so much training for such a simple, ordinary job, he replied, “What happens if someone wants to know where the restrooms are, when the parade starts or what bus to take back to the campgrounds?We need to know the answers or where to get them quickly. Our constant aim is to help our guests enjoy the party.”Even Disneys managers get involved in the daily management of the park. Every year, the managers leave their desks and business suits and put on special service clothes. For a full week, the bosses sell hot dogs or ice cream, take tickets or drive the monorail (单轨车), and take up any of the 100 jobs that make the entertainment park come alive. The managers agree that this week helps them to see the companys goals more clearly.All these efforts to serve the public well have made Walt Disney Productions famous. Disney is considered by many as the best mass service provider in America or the world. As one longtime business observer once said, “How Disney treats people, communicates with them, and rewards them, is in my view the very reason for his fifty years of successI have watched, very carefully and with great respect and admiration, the theory and practice of selling satisfaction and serving millions of people on a daily basis, successfully. It is what Disney does best.”1. The first day they come to Disney parks, all new employees _Abegin as ticket takersBmust learn several jobsCbegin by receiving onthejob trainingDhave already attended Disney University2. The main goal of the Disney employees is to _Alearn all parts of the businessBkeep their important guests happyCbe able to answer all kinds of questionsDsee that their guests enjoy themselves3. Each year, managers wear special service clothes and work in the park to _Again a better view of the companys objectivesBremind themselves of their beginnings at DisneyCset a good example for employeesDreplace employees on holiday4. Which of the following is NOT true according to the passage?AParades are regularly held in Disneys entertainment parks.BDisney attracts people almost from all over the world.来源:www.shulihua.netCTourists learn the history of Disney in its entertainment parks.DDisneys managers are able to do almost all kinds of work in the Disney parks.5. This passage is mainly about _Ahow Disney employees are trainedBthe history and traditions of the Disney enterprisesCthe importance Disney places on serving people wellDwhy Disney enterprises make a lot of moneyBBicycle Safety来源:www.shulihua.netOperationAlways ride your bike in a safe, controlled manner on campus(校园). Obey rules and regulations. Watch out for walkers and other bicyclists, and always use your lights in dark conditions.来源:www.shulihua.netTheft PreventionAlways securely lock your bicycle to a bicycle rackeven if you are only away for a minute. Register your bike with the University Department of Public Safety. Its fast, easy, and free. Registration permanently records your serial number, which is useful in the possible recovery of the bike stolen.EquipmentBrakesMake sure that they are in good working order and adjusted properly.HelmetMake sure your helmet meets current safety standards and fits properly.LightsAlways have a front headlightvisible at least 500 feet in front of the bike. A taillight is a good idea.Rules of the RoadRiding on CampusAs a bicycle rider, you have a responsibility to ride only on streets and posted bicycle paths. Riding on sidewalks or other walkways can lead to a fine. The speed limit for bicycles on campus is 15 mph, unless otherwise posted. Always give the right of way to walkers. If you are involved in an accident, you are required to offer appropriate aid, call the Department of
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