EXECUTIVE PERFORMANCE EVALUATION REPOR管 理 人 员 表 现 评 估 报 告员工资料Name Position姓名： 职位： Department Appraisal For部门： 评估事由： IIINDIVIDAUAL APPRAISAL 评估项目1KNOWLEDGE OF THE JOB 业务知识Consider Knowledge of methods,procedures, standars of job requirements.指所需达到的工作方法、工作程序和工作标准。Complete grasp of all aspects. 安全掌握各个方面。Good understanding of practically all. 对各方面有很好的掌握。Adequate. 适当掌握Knows some parts only. 仅仅了解其中一部分。Insufficient,needs constant coaching. 不能胜任工作，需要经常接受培训。2.INTER-PERSONAL SKILLS 人际交往技能Consider dealing with superiors,peets,subordinate,guests and extemal contact. 指同上级、同级别的同事、下属，客人的相处和同处界的联系。Exceptional good human relation skills,exhibits tact and diplomacy,able to influence peers and superiors and commands respect from subordinates. 特别强的人际交往技能，体现出机灵和外交能力，在同级别的同事和上级中有影响力，并能博得下属的尊重。Cenerally good human relation skills and can influence others. 总体上良好的人际交往能力，并对他人有影响力。Sufficient human relations skills which sometimes falter when under pressure. 足够的人际交往技能，但有时在压力下会觉得不自然。Needs improvement in dealings with some people and not always able to command respect from people. 需要提高同部分人的相处能力，不能经常博得人们的尊重。Impersonal.Lacks insight and unskillful in dealings with people. 没有人情味，缺乏洞察力和人际交往技能。3.PLANNINC AND ORGANISATION ABILITY 计划和组织能力Consider the ability to anticipate business needs, priority setting, and efficiency in planning own work and that of others. 指预测生意需求的能力，主次分明，有效地/高效率地计划自己和他人的工作。Habitually able to anticpate, maintains very high effetiveness 习惯性地作出预测，并在部门内保持高效率和有效性。Very effective and maintains high lecel of efficiency within department. 有效性高，并能在部门内保持高效率。Meets effective and maintains high level of efficiency within department. 达到一定的效率和有效性。Efficiency and effectiveness sometimes fall short of job demands. 有时效率和有效性不能满足工作需求。Total inefficient and ineffective. 总体上缺乏效率和有效性。4.DECISION MAKING 决策能力Consider resourcefulness, ability to obtain/analyze facts and applySound judgment/recommendations including introduction of changes/new ideas. 指能够随机应变，能够获得/分析事实和运用合理的判断/建议，包括引进一些革新的建议。Exceeptionally sond judgements, resourceful, innovative and has long-tem views. 特别强的判断能力，能随机应变，具有创新精神和远见。Good judgement. 良好的判断能力。Generally correct in decision-making related to own department. 总体上在处理部门内部事务时决策正确。Sometime make bad decisions. 有时做出不正确的决定。Poor in decision making. 决策能力差。5.CONTROL 控制能力Consider ability to meet targets, control of resources. 指达到目标，控制资源的能力。Habitually meets target set even under unfavorable climate, able to maximize utilization of resources. 通常即使在不利的情势下也能达到预定的目标并能最大限度地利用资源。Always meets targets set and good control over utilization of resources.通常都能达到预定目标并很好控制资源的利用。Has difficulty in meeting some targets.大体上能达到预定目标并很好控制资源和利用。Always unable to meet targets set.在达到某些目标时有困难。Always unable to meet targets.通常不能达到预定目标。6.TRAINING& STAFF DEVELOPMENT 培训和员工发展Consider extent of on-job training in department and owm involvement in staff development.指在部门广泛开展岗位培训，并致力于员工发展。Fully committed to training so thst on-job training in need areas is carded out.完全承担培训任务，使岗位培训在相关的区域能够得以实施。Well committed to training and staff development.很好地承担起培训和员工发展的任务。Sufficient on-job training and staff development.部门内部开展足够的岗位培训。On-job training in department is occasionally lapsed.岗位培训偶尔在部门不能得以开展。Has no interest in training and staff development,on-job training is minimal.对培训和员工发展没有兴趣，很少开展岗位培训。7.DELEGATION 指派工作Consider the ability to delegate without losing control.指在控制全局的情况下指派工作任务。Has a high trust in staff a capability, delegates as much as possible with good follow up.充分相信员工的能力，通常能尽量多地向员工指派工作任务并能很好地跟进。Delegates most work which can be handled by subordinates.向下属指派大多数他们能完成的工作任务。Delegates sufficiently.能充分指派工作任务Occasionally prefers to do work can be delegated to subordinates.偶尔亲自完成能够指派给下属的工作任务。Has low trust in staff, handles all details personally.对员工的信任度很低，亲自处理所有的工作细节。8.ATTITUDE 态度Consider the behavior towards work, superiors, Hotel interests, and the ability to accept Criticism,and change.指面对工作、上级、酒店利益所采取的态度，和接受批评意见和变化的能力。Always positive , willing to accept changes and take criticism well.总是积极向上，乐意接受各种变化和批评意见。Always positive even when under pressure.即使在有压力的情况下也总是能积极向上。Generally positive except when under pressure.除了有压力，在其他情况夏都能积极向上。Negative at time.偶尔比较消极。Negative&Irresponsible.消极，没有责任心。9.SETTING EXAMPLES. 树立榜样Conside personal attitude, attire,and work habit, motivation of staff and inspiration of team work.指个人态度、穿着、工作习惯，对员工的推动力和对团队工作的激励。Excellent seff-discipline, gains respect from all, inspires good teamwork.自律能力强，受到所有人的尊重，能有效激发团队的合作。Sets good example for staff and peers.在员工和同级别的同事中树立好的榜样。Meets standards required for the function.符合工作职责标准。Occasionally fails o meet standars required for the function.偶尔达不到工作职责标准。Sets bad example.树立不好的榜样。10.ATTENDANCE