湖南省高等职业院校学生专业技能考核题库商务英语岗位核心技能：模块一：商务英语谈判模块试题编号：H1-16 项目名称：保险条款谈判一、任务描述（一）注意事项1、所有考试项目均为机上操作；2、开考后，考生必须打开所抽取题号对应的文件夹，并将文件夹中的答卷重命名为“原文件名+工位号”；3、考试期间如果遇到问题请及时找监考老师，不得私自更换电脑；4、考试过程中以及考试结束后，考生不得随意关闭电脑或重启电脑，否则造成数据丢失由考生本人负责。（二）考试要求 1、保险条款谈判对话设计 了解谈判双方背景，熟悉外贸业务流程和专业术语，灵活运用谈判策略，合理补全谈判对话，语言表达到位，交流畅通，环节紧凑； 2、保险条款谈判函电撰写 理解命题要求，确定函电性质；函电格式正确，字数达标；表达流畅，文字通顺，逻辑合理。 （三）考试资料1. 出口方基本情况CompanyBROAD Air Quality Technology Group Urlhttp:/www.broad.com/Office AddressYuanda Town Yuanda 3rd road, Changsha, Hunan, ChinaZip code410138Phone086-0731-84086688Fax086-0731-84552000E-mailcssbroad.net2.进口方基本情况CompanyGalaxy Refrigeration Private Limited Co. Urlhttp:/www.galaxyintl.com/Office AddressNo. D-8, Shanti Kunj, Near Church, Vasant Kunj New Delhi, India Phone+(91)-(11)-26130435Fax+(91)-(11)-26130436E-mailchanderkumarhotmail.com ,3. 出口方信息 BROAD Air Quality Technology Group is an enterprise based on the vision of unique technologies and philosophy of preserving life. All BROAD products and services have essentially optimized human life and the environment of the earth. BROAD Air Conditioning Equipment Co. Ltd. supplies no-electric central air conditioning powered by natural gas and waste heat as well as packaged water distribution system.BROAD Energy Utilization Co. Ltd. provides energy management contract service, district cooling-heating-power system (CHP) investment, building and operation.BROAD Sustainable Building Technology Co. Ltd. provides factory-made sustainable building with level 9 earthquake resistances, with 6 times material less, 5- time energy efficient, and 20 times air purification.BROAD Air Quality Technology Group headquartered in Changsha, China, has already exported products to more than 70 countries. Company Development PathOn June 5, 1988, using USD 3,000 the company was registered in Chenzhou, Hunan to develop heating equipment.In 1992, the company relocated to Changsha to start producing large scale non-electric central air conditioning chillers and equipment.In 1998 the companys non-electric air conditioners entered into the international market.In 1999 the company began producing packaged central air conditioning systems.In 2005 the company began producing air quality products, which are now sold in more than 60 countries around the world.ProductsThe complete set of Central Air Conditioning Equipment (Including hot water, to automate a building)ServicesAfter Sales Service, Trusteeship Service, EMC (Engineering Design Consulting)ValueHealthy, Energy Efficient, Cost SavingComments from Premier Wen Jiabao“BROAD non-electric air conditioning is the Circular Economy.”BROAD is not a common company which has made a special contribution to the country.（四)抽考试题Section I外贸业务谈判 (30%)Directions: You are required to complete a negotiation based on the following situation with at least 100 words. Situation: David Bush (the importer), Purchasing Manager of Galaxy Refrigeration Private Limited visits you (Liu Dongmei), trade representative of BROAD Air Quality Technology Group. You are discussing the insurance about WPA, the Risk of Breakage, and so on. You are required to finish the following tasks:- Extend greetings and offer help;- Show your willingness and ask if there are questions;-Consider WPA ( basing on CIF);-Give a positive answer, but refuse to bear extra premium;-State the procedure for claim (Provide a survey report and claim after the arrival of the consignment);-State the period for the claim (within 60 days after the arrival of the goods);-Inform your usual practice for insurance value (110%) and can not bear extra premium;-Express your willingness of cooperation.A: David Bush (the importer) B: You (the exporter)A: Good morning, Mr. Liu.B:Goodmorning,MrDavid. .A: Last time we discussed the terms of payment. Shall we talk about the terms of insurance today?B:Yes, Do you have question to ask for us ? .A: Yes. Id like to know what kind of insurance coverage you have in mind for the goods we ordered.B: We will consider WPA but your order goods are basing on CIF .A: Could you cover the Risk of Breakage for us?B: I am sorry to say that we can not bear extra premium, because the premium is paid by buyer.A: I see. By the way, in the event of loss of or damage to my goods, what is the procedure for filing a claim?B:We will provide a survey report and claim after the arrival of the consignment .A: How long is the availability period to claim?B Within 60 days after the arrival of the goods .A: Thats understood. One mor