Page 1 of 31 CHARBROIL QUALITY PLANNING SUPPLIER HANDBOOK September 27 2004 Revision 001 Page 2 of 31 TABLE OF CONTENTS 1 0 GENERAL 1 1 Mission Vision 1 2 Introduction 1 3 Quality Planning Handbook 1 4 Language 1 5 Terms Definitions 1 6 Surface Descriptions 1 7 Defect Categories 2 0 INSPECTION 2 1 Raw Materials 2 2 Subcontractors 2 3 Incoming Parts Components 2 4 Gas Train Components 2 5 In Process 2 6 Packline 2 7 Offline Test Inspection 2 8 Overinspection 1 2 9 Overinspection 2 2 10 Toll Gates 2 11 Inspection Frequency 2 12 Samples 2 13 Organization and Responsibility 3 0 PRODUCT PROCESS SPECIFICATIONS 3 1 Categorical Process Quality Specifications 3 2 Categorical Material Quality Specifications 3 3 Tolerances 3 4 Rust comment 4 0 TESTING INTERNAL 4 1 Procedure Standards 4 2 Measurement Standards Techniques 4 3 Required Tests 5 0 TESTING EXTERNAL 5 1 Product Testing 5 2 Transit Testing Page 3 of 31 5 3 Materials Testing 5 4 Regulatory Compliance Testing 5 5 Customer Specified Testing 5 6 Customer Factory Audit Process Inspection 6 0 SEGREGATION 6 1 Nonconformance 6 2 Corrective Action 7 0 TRACEABILITY 7 1 Protocol 7 2 Record Keeping 8 0 DOCUMENTATION 8 1 VS1 SP 8 2 Live Fire Quality Planning Handbook 8 3 Part Material Prints Specifications 8 4 Live Fire Inspection Reports 8 5 Customer Inspection Reports 8 6 Weekly Quality Reports 8 7 Certifications 8 8 Other Documents 9 0 REFERENCE 9 1 References 9 2 Revisions APPENDIX A Supplier Checklist APPENDIX B Signature Page Page 4 of 31 1 1 MISSION VISION MISSION To facilitate the flawless execution of all operational activities by Providing leadership for product quality excellence Furnishing technical expertise across the business Actively pursuing an agenda of continuous improvement initiatives Assessing measuring reporting and improving quality performance metrics Ensuring a relentless focus on product and user safety VISION To provide superior service to our customers through effective innovative and timely quality planning control and improvement activities in support of the overall mission of Charbroil 1 2 INTRODUCTION Charbroil recognizes it s responsibility as a provider of quality products services To this end Charbroil has developed and documented a quality management system including the Live Fire category of products The quality system complies with the international standard ISO 9001 2000 quality management systems requirements This manual provides comprehensive evidence to all customers suppliers and employees of what specific controls are implemented to ensure product service quality This manual also governs the creation of quality related documents and quality related activities It will be revised as necessary to reflect the quality system currently in use It is issued on a controlled basis to all internal functions affected by the quality system and on an uncontrolled copy basis to suppliers It may be issued to customers if a need for them to have it exists This document serves as the official guide instruction and quality specification to ensure customer satisfaction within all levels of Charbroil Live Fire product development and production Certain processes and parameters listed in this document will not necessarily apply to all Live Fire products There may be product specific requirements that fall outside the scope of this document Those requirements will be addressed in a separate product specific document 1 3 QUALITY PLANNING HANDBOOK 1 3 1 OBJECTIVE The objective of this document is to provide a single source that contains all Charbroil Live Fire quality requirements for all of its products and suppliers It s intent to serve as the top level of requirement and specification detail and contains at the least the minimum requirements for any new or existing Live Fire product As new products are developed quality criteria will be evaluated and added to this handbook as necessary Live Fire QA Manager will ensure latest version is available to each supplier via the Charbroil Live Fire Extranet 1 3 2 VS1 SP AND THE QUALITY PLANNING HANDBOOK It is the suppliers responsibility to obtain read and comply with both VS1 SP Vendor Specification 1 Sourced Products and the QUALITY PLANNING HANDBOOK Each supplier is required to sign and return the signature page from both documents to the Live Fire Sourcing Manager before he is allowed to produce product for Live Fire Not only does the QUALITY PLANNING HANDBOOK provide specific details for carrying out the directives and requirements listed in VS1 SP it also lists other requirements specifications and practices that are required in order to produce Live Fire products Failure to comply with either of these documents could results in fines or termination as an approved Live Fire supplier Page 5 of 31 1 4 LANGUAGE All documents unless otherwise specified are to be translated into English Suppliers are permitted to maintain documents in their native language but anything that has the possibility of being comm