DavidGurteen IBMKnowledgeManagementBluePrintWorkshop DavidGurteen KMgoesSocial DavidGurteen Beginwiththeendinmind AbriefhistoryofKMTheimpactofsocialtoolsandWeb2 0onKMTheevolutionofKMKM1 0toKM2 0KMgoesSocial DavidGurteen TwoearlyformsofKM Techno centricKMPeople centricKMBlended DavidGurteen Techno centricKM CorporateKMBirth1995 LotusNotes1989 Internet Intranets Office E mailThemanagementofunstructuredinformationDatabaseandsearchcentricFormanyorganizationswhatKMisabout DavidGurteen People centricKM PersonalKnowledgeManagement PKM PeopleCentredKnowledgeManagement PCKM Softtoolse g Cops AfterActionReviewsPioneersBP ChrisCollison GeoffParcell BuckmanLabs BobBuckman DavidGurteen People centricKMTools CommunitiesofPracticeStorytellingandnarrativeAfteractionreviewsPeerassistsRetrospectsKnowledgeCafesOpenSpaceAppreciativeInquiry DavidGurteen KMToday BothformsofKMpracticedKCUKCollaborationContentOver hyped underperformedIsKMdead KMchanging evolvingNotdrivenbythetraditionalKMcommunity DavidGurteen TheDisruptor SocialToolsQuietlyevolvingonthewebRootsnotinKMSocialToolthoughtleadersandevenKMadvocatesavoidthelabel DavidGurteen SocialTools Whataresocialtoolsfor FindingandconnectingwithpeopleBuildingcommunitiesSharingKnowledgeTheyareinfactpersonal socialKMtools DavidGurteen SocialTools WeblogsWikisSocialbookmarking taggingSocialNetworkingCommunitiesInstantMessaging PresenceRSSFeedReadersMicro bloggingPodcasts videocastsMashups BloggerTechnoratiMediaWikiLinkedIn FacebookDeliciousGoogleReader BloglinesSkypeFlickrYouTube GoogleVideoTwitterOdeoSlideshareiPodCreativeCommons DavidGurteen SocialTools YouwillneverunderstandSocialToolsbyreadingaboutthemorintellectualanalysisThereisnosubstituteforusingandexperimentingwiththemTheyhaveemergentpropertiesthatarenotimmediatelyapparent DavidGurteen Web2 0 ThesocialwebTheparticipatorywebBuiltaroundsocialtoolsEvolved emergedNotplannedNotIBMorMicrosoftOpenprotocolsLowcost DavidGurteen Enterprise2 0 TakingWeb2 0intotheorganizationWeblogsandWikisIBMandMicrosoftnowinthegameAndmore DavidGurteen Business2 0 Management2 0 Leadership2 0 Education2 0 2 0memeisspreading SocialToolsareincrediblypowerfulChangethegamePutpowerinthehandsofthepeople Canbeseenasdisruptive evensubversive DavidGurteen SowhatdoesthismeanforKM DavidGurteen KM1 0 Theoldtraditional corporate techno centriccommandandcontrolformofKM DavidGurteen KM2 0 TakePeople centricKM PKMCoPs AARs KCafes SocialComputingWeblogs Wikis TocreateAnewformofKMKM2 0orSocialKM DavidGurteen KM2 0 KMisnolongeracentralcorporatefunctionitisnowanintegralpartofaeveryone severydayworkKnowledgeisnolongercontrolledcentrallybuttheownershipandcontrolisdistributedthroughouttheorganization DavidGurteen SocialKM CorporateTopdownCentralisedCommand ControlMonolithicsystemsExplicitKnowledge PersonalBottomupDecentralisedDistributedEcosystemsTacitKnowledge KM1 0 KM2 0 DavidGurteen KMToolComparison TaxonomiesPeopleFindersDatabasesE mailNewslettersDiscussionForums SocialTaggingSocialNetworkingBlogs WikisInstantMessagingRSSFeeds ReadersBlogs KM1 0 KM2 0 DavidGurteen SocialKM DavidGurteen SocialKM DavidGurteen KMisaboutConversation KMissimplytheartofenablingtrusted context richconversationsamongtheappropriatemembersofcommunitiesaboutthingsthesecommunitiesarepassionateabout DavePollard Apowerfulglobalconversationhasbegun ThroughtheInternet peoplearediscoveringandinventingnewwaystosharerelevantknowledgewithblindingspeed Asadirectresult marketsaregettingsmarterandgettingsmarterfasterthanmostcompanies TheCluetrainManifesto DavidGurteen SocialKM Ithink atitsbest KMisasocialphenomena Itswherepeoplecometogethertosharetheirknowledge tolearnfromeachotherandtoworkmoreeffectivelytogether tomeetboththeirbusinessandpersonalobjectives That smyviewofKM DavidGurteen ECKM September2006 Budapest DavidGurteen KMisgoingSocial DavidGurteen DavidGurteenGurteenKnowledgeTel 441252812878Email david gurteen DavidGurteen Licence YoumayusetheseslidesunderthefollowingCreativeCommonsLicenceAttribution ShareAlike2 0http creativecommons org licenses by sa 2 0 uk