TEAMBUILDING TEAMBUILDING Group Acollectionoftwoormoreinteractingindividualswithastablepatternofrelationshipsamongthem whosharecommongoalsandwhoperceivethemselvesasbeingagroup EssentialsofagroupSocialinteractionStablestructureCommoninterestsPerceivethemselvesaspartofgroup Team Ateamisasmallnumberofpeoplewithcomplementaryskillswhoarecommittedtoacommonpurpose performancegoals andapproachforwhichtheyholdthemselvesmutuallyaccountable Thisdefinitionhighlightstheessentialsofateamorinotherwordstheteambasics Herethefocusoremphasisisonthreecharacteristics smallnumber complementaryskillsandcommitment Thesearewhatbasicallydifferentiatesateamfromagroupandmakesateamsomethingmuchmoreproductiveandresultorientedthanagroup Weshallanalyzethem Smallnumber fivetotenpeopleComplementaryskills appropriatebalanceormixofskillsandtraitsCommitmenttoacommonpurposeandperformancegoals specificperformancegoalsareanintegralpartofthepurpose Commitmenttoacommonapproach teammembersmustagreeonwhowilldoaparticularjob developacommonapproach Mutualaccountability atitscore teamaccountabilityisaboutthesincerepromiseswemaketoothers ourselves commitment trust DIFFERENCEBETWEENAGROUPANDTEAM GROUPStrong clearlyfocused Individualaccountability Thegroup spurposeisthesameasthebroaderorganizationalmission Individualworkproducts Runsefficientmeetings Measuresperformanceindirectlybyitsinfluenceonothers Discusses decides anddelegates TEAMSharedleadershiproles Individualandmutualaccountability Specificteampurposethattheteamdelivers Collectiveworkproducts Encouragesopen endeddiscussions activeproblemsolvingmeetings Measuresitseffectivenessdirectbycollectiveworkproducts Discusses decides doesrealworktogether TEAMWORK Veryoftenweusethewordteamworkinourorganizationalcontextwithoutperhapsfullyunderstandingwhatwemeanbyteamwork Teamworkisanabstractconcept Itrepresentsasetofvaluesthat Encouragesbehaviourssuchaslistening respondingtoviewpointsofothers givingbenefitofdoubttoothers Providingsupporttothosewhoneedit Recognizingtheinterests achievementsofothers Alsopromoteperformanceasindividualsandtheperformanceoftheentireorganization RESISTANCETOTEAMSINORGANISATIONS Thoughaverylargenumberofpeoplebelieveintheargumentforgreaterfocusonteams yetwhenitcomestousingtheteamapproach thepeoplearereluctanttorelyonteams Threeprimarysourcesforpeople sreluctanceaboutteamsthatstandoutare Lackofconviction Somepeopledonotbelievethatteams reallydoperformbetterthanindividuals Othersthinkthatteamsareprobablyuseful fromahumanrelationspointofview butarehindrancewhenitcomestoworkproductivityanddecisiveaction Personaldiscomforttootimeconsuming toouncertainortoorisky Weakperformanceethics Someorganizationslackcompellingpurposethatwouldappealrationallyandemotionallytotheirpeople Atworst theenvironmentofinternalpoliticsorexternalpublicrelationshipunderminesthemutualtrustandopennessuponwhichteamsdepend TEAMDEVELOPMENT PERFORMANCE Greatpeopledon tequalgreatteams TomPetersStagesofteambuilding Stage1 Forming Teamacquaints establishesgroundrules Stage2 Storming Membersresistcontrolbygroupleadersandshowhostility Stage3 Norming Membersworktogetherdevelopingcloserelationships feelingsofcamaraderie Stage4 Performing Teammembersworktowardgettingtheirjobdone Stage5 Adjourning Teammaydisbandonachievingtheirgoalsorbecausemembersleave STAGE WISEBEHAVIOURS WorkingGroup PseudoTeam PotentialTeam RealTeam HighPerformanceTeam TeamEffectiveness PerformanceImpact TEAMPERFORMANCECURVE WorkingGroup Presentsafewerrisks Ifperformanceaspirantscanbemetthroughindividualsdoingtheirrespectivejobswell theworkinggroupapproachismorecomfortableandlessdisruptive PseudoTeam Thisisacasewherethereisaneedofincrementalperformance Pseudoteamsaretheweakestofall PotentialTeam Thisteamismakinganefforttoimproveitsperformance howeveritrequiresmoreclarityaboutpurpose goals moredisciplineinevolvingacommonapproach RealTeam Realteamsareabasicunitofperformance HighPerformanceTeam ThisisagroupthatmeetsalltheconditionsofRealteams andhasmemberswhoarealsodeeplycommittedtooneanother spersonalgrowthandsuccess CHARACTERISTICSOFEFFECTIVETEAMS Teammembersshouldfeelthattheirparticipationisimportantandpersonallybeneficialtothem Teamsshouldonlyremainintactassingleentitiessolongtheyareworkingonaparticularproblem Wheneverpossible theteamshouldincludesomeofthepersonswhowillberesponsibleforimplementingthedecision Membersofateammustpossesstheappropriatebalanceormixofskillsandtraits Ateamshouldbearoundof5to15membersmaximum Membersoftheteamsshouldhaveknowledgeandinformationthatisrelevanttotheproblemandtask Itisnecessaryfortheteamtoselectaleader Theinfluenceofmembersondecisionsinteamsshouldbebasedontheircapacitytocontribute relevantexpertise andnotontheauthoritytheypossessintheorganization Teamdecisionsshouldbeintegratedwiththenormalorregulardecisionsofthedepartmentsorunitsfromwhichthemembersaredrawn Conflictsthatdevelopwithinshouldbeconfrontedandresolvedwithaproblemsolvingapproach insteadofbeingavoidedorsmoothedover CHARACTERISTICSOFINEFFECTIVETEAMS Youcannoteasilyd