,Contents,Composing Your Message,Reference Expressions,Sample Questionnaires,Check Yourself,Writing Your Message,Composing Your Message,Lead-in Questions,When do we need to design a questionnaire? What should be included in a questionnaire? How to ask questions in a questionnaire? How to interpret the results of questionnaires?,The questionnaire is a form that consists of a series of questions on a topic or group of topics designed to be answered by a number of people. It is commonly used to gather information for report or a presentation,Structure of a Questionnaire,Appreciation,Questions - closed questions - open-ended questions,- purpose Introduction - instructions - way a. true b. false; - 3 choices: a. true b. dont know c. false a. like b. not sure c. dislike,Would you favor a four-day work week? Yes _ No _ Not sure _,Questions - Closed Questions,Multiple-choice Questions - more that 3 choices:,Whats your role on line? A. The same as in reality B. The perfect man, which, in reality, I am not . C. Sometimes real, sometimes not D. A completely different personality,Questions - Closed Questions,List Questions - a list of possible answers to be checked:,Questions - Closed Questions,Scale Questions / Likert Scale Questions - choices arranging by rating scales:,does not apply to me,Questions - Closed Questions,Demographic Questions - peoples personal information such as age, gender, marital status, nationality, race, occupation, income, and religion, political party or educational background :,Questions - Open-ended Questions,Open-ended Questions - no choices, free to answer (may combine with closed questions:,Results interpretations,Results interpretations - Tables,Tables: a list of facts or numbers arranged in special order, usu. In rows and columns,The Average Family Income and Expenses in China,Results interpretations - Tables,Analysis,The table above shows the average family income and expenses in China in 2000 and 2005. In 2000, the average family income was distributed in the following ways: 18% was spent on food, 25% on housing, which accounted for most of the family expenditure, 10% on medical expenses, 7% on entertainment and 5% went to saving in the bank. The remaining 35% was channeled to other family expenses. In 2005, with the total family income increasing to $16,000, people were spending more than in 2000 on food, housing and medical care. Food expense increased by 4% to 22% of the total income; housing increased even by 7% to 32%; and the increase in the expense in medical service was 2% to 12%. The percentage of family entertainment and savings remained the same, while the percentage of money put to other uses dropped from 35% to 25%.,general description,detailed analysis,detailed analysis,Results interpretations - Bar Charts,Bar Charts: a diagram which uses narrow bands of different heights to show different amounts, so that they can be compared.,Vertical Bar Chart,Horizontal Bar Chart,Results interpretations - Bar chart,Analysis,As can be seen from the above graph, generally, there was not much difference between the number of boys and that of girls using Internet at Redwood Secondary School each year from 2000-2005. In the years of 2000, 2001 and 2002, there were more boys using Internet than girls; while from 2003, there were almost equal numbers of girls and boys in Internet use; sometimes, even more girls were using Internet than boys. Generally, during the first 4 years, there was a sharp increase in the number of boys and girls using Internet, with the numbers almost tripled from just over 100 in 2000 too nearly 300 each of boys and girls in 2003; while from the year 2003 on, the increase has been very slow.,Results interpretations - Pie Charts,Pie Charts: a diagram consisting of a circle that is divided into sections to show the size of particular amounts in relation to the whole.,3-dimention Pie Chart,Broken-up pie chart,Results interpretations - Line Charts,Line Charts: or graph a planned drawing, consisting of a line or lines, showing how two or more sets of numbers are related to each other.,Reference Expressions,Verbs to show upward trend,to go up / move upward to rise /to increase / to grow to jump to climb / upturn / upsurge / soar / skyrocket to exceed v. 超过 to improve v.改善 to recover / to rebound 恢复 to peak v. 到达顶峰 to shoot up 迅速成长 to reach / come to / amount to a peak 到达顶峰,Nouns to show upward trend, a rise an increase growth an improvement a recovery reach a peak,Verbs to show downward trend, to go down / fall / decline / decrease to slide / slip to reduce (v. 减少) to dip to collapse to more downward to reach a trough (降到谷底） to slump / plummet / collapse / plunge to fluctuate wildly,Nouns to show downward trend, a fall a decrease a decline a drop a reduction: e.g. to see further reductions a collapse,Verbs to show level off, remain the sam