Letters ofApology,Revision-Thank-you Letter,1. When do we need to write a thank-you letter? We often write a thank-you letter/thank-you note to express our gratitude to others who gave us gifts, help, chances, favors and etc.,2. The features of a thank-you letter It should be written appropriately, sincerely, concisely and mailed timely. 3.General steps of a thank-you letter 1) Express your grateful feeling at the beginning. 2) Say the reason why you thank him/her. 3) Praise the gift or help you got from him, but dont word exaggeratedly. *4) Show your hope to return for his help,Dear * How about you life recently. Im writing to thinks for help with my English study. you are so tolerate and kind to teaching my English. ynd we have a good time. I will cherish the memory of together with you. my classmates are so exciting for your donate books to my school library. the best wish for you. Welcome to China if you have time. your dear Li hua,Dear Tracy, How is everything going? Im writing to express our sincere appreciation for your help to our class. During those days you studied in our school, you assisted us a lot. First, with your warmhearted help, many classmates English has been improved. Whats more, you left us many kinds of English books which we all like. Another thing that I cant forget is the happiness you brought to us. All in all, we had a good time with you. Hope you can come to China again. Thanks for your kindness again. Best wishes! Yours sincerely Li Hua,Dear Tracy, How about your life? I am so happy can share with you a mameriable time when you study in our school. Thank you very much for help us increase our English, especially speaking and writing. During that time, you always given us more chance plicitice speaking. Whats more, you donated a lot of English book which help us so much in English writing. Thanks a lot for your kindness again. Im looking forward you come to China again. All my best wishs. Yours sincerely.,Dear Tracy, How about your life? Im writing to thank you for your help on behalf of the class. We enjoyed the great time when you stayed here. During last term, you helped us a lot in our English so that we made great progress. Whats more, all the students are very thankful to you for your donating English books, which are surely very helpful in our study. Thank you for your kindness again. Best wishes. Yours sincerely Li Hua,Letters of Apology,道歉信的往来可以发生在个人之间、个人与机构之间或者机构之间。 当你冒犯了他人或出错后，在最短的时间里写一封道歉信，坦承自己的过失并真挚地表达你的歉意，通常能得到对方的谅解，帮助你在双方的关系恶化前及时得到补救。,Personal Apology,Jan. 15, 2010 Dear John, I am sorry about forgetting about our dinner date. It was completely my fault; I was so busy at work that it must have slipped my mind. How about I treat you next Friday evening？ I have marked this date in my planner so I will not forget about it. Id just like to apologize again for missing the dinner date. Yours, Li Yi He,Dear Michael, Im writing to apologize for having forgotten to return “the Beatles” CD to you when I left Canada. I was in such a hurry that I packed everything in my luggage without checking carefully. Had I paid more attention then, I would not have made such a stupid mistake. Now something must be done to solve the problem because I understand you cherish the CD enormously. I can either send it to you by express mail or alternatively compensate you at a reasonable price. If you do not mind, I may bring it back to you next time I go to Canada. I really hope you will accept my sincere apology. I am looking forward to hearing from you soon. Faithfully yours, Li Ming,Notes of Format,道歉信的内容通常包括4要素： (1) 时间：道歉信要及时。 (2) 简洁：确保你的道歉信文字简练，言简意赅，切中要点。 (3) 真诚：应以坦诚的态度和真挚的语气请求对方谅解。 (4) 自责：用于承担自己的责任，把致歉的原因加以说明，并提出具体的弥补或解决方法。,Basic Patterns,(1) We are very / extremely sorry to learn that (2) Please accept our apologies for,(3) I am writing this letter to apologize to you for the mistake I made in the work. (4) We greatly regret the inconvenience this error has caused you.,(5) I would just like to apologize again for missing the appointment. (6) This fault is entirely mine and I deeply regret that it should have occurred.,(7) Once again, Id like to apologize for the delay of payment and any inconveniences caused. (8) I have acknowledged that my fault has brought you great trouble and inconveniences.,(9) I realize that our neglect must have caused you some inconvenience and I will do everything possible to avoid any further delay.,(10) I can ensure you that this mistake will not happen anymore and I would appreciate very much if you could give us an opportunity to show our sincerity on this matter.,模板1：过去没有完成的事情Dear , I am writing this letter to apologize to you for my failing to . The reason is that . I am sorry that I cant finish in time, but is it possible that I make up the loss by ?