page 12000 by Inscape Publishing, Inc.,Examples of a “team”,Manufacturing team Project team Sales team Account management team Management team,page 22000 by Inscape Publishing, Inc.,What are common problems with teams?,Personality conflicts Communication problems Lack of clear team objectives Poor leadership Inefficient meetings,page 32000 by Inscape Publishing, Inc.,The real problem with teams,“I could work really well in a team if it were not for all the other people!”,page 42000 by Inscape Publishing, Inc.,The importance of a team,“Your most valuable asset is your employees” When you put people together into a team, you are putting them in a very risky place! “Unproductive teams” is one of the primary reasons people leave their companies. Effective teamwork is essential for growing companies We need to discover differences and take advantage of them,page 52000 by Inscape Publishing, Inc.,Starting with “ME”,“What the great person seeks is in himself. What the inferior person seeks is in others.” Confucius If I know how I respond in certain situations and to certain people, then I can adjust my behavior. But do I really see myself clearly? I need an objective “tool” to help me understand how I behave in certain situations. I need to look at myself in some sort of a “mirror”,page 62000 by Inscape Publishing, Inc.,A “Mirror” of my behavior,The DiSC Personal Pro based on the study of psychology Much of psychology is based on abnormal behavior Dr. William Moulton Marston studied the emotions and behavior of “normal” people doing “normal” things Noted how different people respond in different ways to similar situations Focused on observable behavior,page 72000 by Inscape Publishing, Inc.,The “Environment” and the “Self”,Environment: is the environment favorable or unfavorable? Do I feel comfortable or challenged? Self: do I feel powerful or powerless? Do I feel I have the power to influence the environment or do I feel powerless to do anything? A person will have 4 basic responses, based on these questions,page 82000 by Inscape Publishing, Inc.,DiSC: 4 responses to my environment,Dominance I am motivated to initiate action, respond quickly, take certain risks and go straight to the point. influence I am likely to approach other people positively, volunteer to lead, solicit help, speak persuasively. Supportiveness I want to support others the best I can to help attain a common goal Conscientiousness I want to focus on standards and the “correct” way to accomplish a goal. We prefer one or two responses but use all of them at one time or another,page 92000 by Inscape Publishing, Inc.,A DiSC behavior “map”,Dominance Motivated to solve problems and get results Prefers direct answers, a variety of activities and independence “I like being my own boss.” “I know what I want and I go after it.” “I like new challenges.”,influence Motivated to persuade others Tends to be open and talk about feelings and thoughts Prefers working with people rather than alone “I enjoy telling stories and entertaining people” “I like freedom from control and detail”,Steadiness Motivated to create a stable, organized environment Tends to be patient and a good listener Prefers working in a group rather than directing it, listening more than talking “I like working with people who get along” “I can be counted on to get the job done.”,Conscientiousness Motivated to achieve high personal standards Tends to be diplomatic and carefully weigh pros and cons Prefers environments with clearly defined expectations “I enjoy analyzing things.” “I like working with people who are organized and have high standards.”,page 102000 by Inscape Publishing, Inc.,Inscape PublishingsDiSC Personal Pro,Over 25 years of research, in 17 languages Over 30 million people have used DiSC in companies like Sony, P&G, Honda, Avon, United Airlines, AMA Choose a situation and respond to 28 groups of words Takes about 10 minutes Choose “Most” and “Least” FriendlyAccurate OutspokenCalm Self-scoring, showing me a graph of my highs and lows Personalized feedback on my “style” of working in this situation I am a “High-i, High-D” at work,page 112000 by Inscape Publishing, Inc.,15 “Classical” styles:some examples,“Achiever”,“Counselor”,“Creative”,“Objective thinker”,page 122000 by Inscape Publishing, Inc.,An exampleme!,Global strategy planning sessions at Inscape Publishing Come up with a plan for our investors Sales Manager: Confident, optimistic, passionate, persuasive, creative, love to argue, like to talk in very general terms Finance and Accounting Manger: Wants detail, determine the rules and follow them, “show me the numbers”, check for accuracy We can drive each other crazywhy?,page 132000 by Inscape Publishing, Inc.,Discovering our Differences,I need him To think about what is do-able To look at the details To be accurate,Kent: “Inspirational”,Scott: “Perfectionist”,He needs me To think about what is possible To look at the big picture To be passionate,page 142000 by Inscap