1Account Manager competition SpeechesAccount Manager competition Speeches Leaders, judges, colleagues: Hello everyone! Today, I am honored to participate in the account manager line competition held in the General Assembly, which is a rare exercise, to improve their opportunities. My name is XXX, aged 38, secondary education, Communist - Party, accountants titles .1996 Agricultural Bank of assigned work has had mengjialou bridge establishment, qilizhen offices, City Branch, turn drains establishments engaged cashiers, security professionals do, the loan officer and now Branch, any loan officer post. seven working practice, so I am proficient in the banks various businesses, but also accumulated a lot of experience in the banking and credit relationships, has repeatedly been rated as advanced workers, outstanding total - production - Party Today, I competition for clients of the client manager post. Firstly, I must to talk about the post of manager of customer awareness. 2Chinas accession to WTO, bear the brunt of the banking sector, the rapid and international standards. Now entering into the starting point in the interest rate market banking market stage. Banking client manager system also came into being, which is the objective reality of the needs and fierce competition requirements can be said that a good customer management, the banks loan recovery can be guaranteed, the banks efficiency is also able to increase as; customer business failure, the banks effectiveness will be no source of who won the customer, whoever wins the market, won the benefits, so customer resource has become the major banks will compete cake. establish a customer-centric, to meet customer demand for financial services, improve service quality, customer manager system implementation is the primary banking task it is a market-leading, customer-centric, to meet customers diverse, hierarchical financial needs, the pursuit of a more direct and clear benefits and risk control targets new marketing service system. account manager as an associate banks and customers , communication credit business and market demand of the bridge, to carry out in-depth 3understanding of customer needs, providing customers with a comprehensive, all-round services for the banks to expand credit marketing for management decision-making and financial innovation to provide accurate and valid information important responsibilities in this post I am willing to ABCs career and make greater contribution. Second, if the organization and leadership as an account manager appointment in the post, I will work on the following aspects: One, seriously study the times, build market concept, customer concepts, marketing concepts, customer service made up for the all-round solid foundation this year I plan to strengthen six learning content. First, carefully study sixteen Congress report, a clear direction, understand the spiritual, political quality improved second is to strengthen the financial policies, laws and regulations of the study, carried out according to law, the customer management activities, and to seriously study the line in working arrangements, according to the Banks work ideas and creative work. Fourth, take people long to make up our own 4weaknesses, learn from peers, industry effective experiences and practices, develop realistic work plans. Five is constantly learning market economic theory, research, and familiar rules of market economy . Sixth learning management theory, marketing, public relations skills to learn and continuously improve their organizational public relations capacity. Second, conscientiously fulfill the duties Account Manager actively expand credit marketing, customer development. Widely publicized ABCs financial services policy, content, features, passionate presentation to clients, it is recommended line in the business, enabling customers to understand my line financial policies and services on the basis of priorities adopted; and use all means to provide customers with a comprehensive range of financial services, the successful completion of various basic business transactions; mining potential customer financial needs and potential markets, providing customers with consulting and financial services, financial advisors exercise responsibilities, close relationships with customers, better integration of banking products, marketing and customer service duties to closely 5combine the two aspects. Third, the analysis of the market, enhance customer research, build customer data files, according to the actual situation, objective and impartial evaluation of the customer level, and continuously adjust service measures, and continuously improve service quality. Extensive collection of customer funds, financial information, capture financial needs information, and financial risk changes, collect, master peers on customers competitive dynamics, timely feedback customers for banking services advice and sugges