2012 年热门的 9 大 IT 人才需求1. Programming and Application Development 61% plan to hire for this skill in the next 12 months, up from 44% in the 2010 survey. This large year-over-year jump doesnt surprise people like John Reed, executive director of staffing firm Robert Half Technology, who sees demand for a variety of skills in areas ranging from website development to upgrading internal systems and meeting the needs of mobile users. Web development continues to be very strong as companies try to improve the user experience, he says, adding that there will also be a lot of effort to develop mobile technologies to improve customer access via smartphones. Mobile application development is especially hot in healthcare, says Randy Bankes, associate director of IT at Lehigh Valley Health Network, a multicampus healthcare system in Allentown, Pa. Bankes says hes had a god-awful hard time trying to hire people with skills in mobile technologies. Its competitive as hell right now, says Bankes. Bill Predmore, director of enterprise application support at the Capital Metropolitan Transportation Authority in Austin, also sees growth in mobile technology, especially in the transportation industry. Theres more and more of a push to implement whiz-bang Web stuff, along with making trip planners, bus and train route data and schedule data presentable on mobile devices, he says. 2. Project Management 44% plan to hire for this skill in the next 12 months, up from 43% in the 2010 survey. Big projects need managers, but they also need business analysts who can identify users needs and translate them for the IT staffers who have to meet those needs and complete projects on time. The demand has been more for business analysts than project managers, Reed says - in other words, those who can help deliver projects rather than merely oversee and monitor them. Thats what Sean Masters discovered when he embarked on a job search in March. When I was framing myself as a systems, network, security or other administrator role, I was hardly getting any attention, says the IT professional from Worcester, Mass. As soon as I shifted my rsum to list those specific technologies used in accomplishing specific projects, I was suddenly framing myself as an engineer who could not only manage systems, but also plan, design and implement them. 3. Help Desk/Technical Support 35% plan to hire for this skill in the next 12 months, down from 43% in the 2010 survey. As long as technology is used in the workplace, there will be a need for support staffers, be they internal or remote. And in organizations such as Lehigh Valley Health Network, help desk and tech support are points of entry for IT professionals and places to pick up the skills that can advance them into, say, a programming or systems analyst role, says Bankes. But mobile operating systems have added a new dimension to help desk and tech support, says David Foote, CEO of IT staffing consultancy Foote Partners. There are so many operating systems now that the mobile platform, and especially tablets, have quickly shoved aside the old Windows/Mac OS PC desktop axis. 4. Networking 35% plan to hire for this skill in the next 12 months, down from 38% in the 2010 survey. Robert Halfs Reed says IT professionals with networking skills continue to be in high demand and have been for a few quarters. That demand has been fueled, in part, by virtualization and cloud computing projects. In fact, during his recent job search, Masters says he saw heavy interest in virtualization skills. Reed says hiring managers are looking for people with practical work experience in the networking arena, especially if they have worked in an organization that has migrated to a virtualized or cloud-based environment. In particular, theyre looking for people with VMware and Citrix experience. As for certifications, theyre important but theyre not driving the market one way or the other, he says. 5. Business Intelligence 23% plan to hire for this skill in the next 12 months, up from 13% in the 2010 survey. Eliassen Groups McBrierty says his firm is starting to see more demand for IT professionals skilled in BI. The uptick indicates a shift from focusing on cost savings to investing in technology that provides access to real-time data, enabling better business decisions. That may happen at Lorillard Tobacco, says Dan Clark, manager of server and desktop technology. The $6 billion company is looking to expand its use of Microsofts SharePoint collaboration software from about 175 users to more than 2,000, he says. This will require additional head count to develop and administer, Clark says, adding that hes especially interested in SharePoint developers. 6. Data Center 18% plan to hire for this skill in the next 12 months, down from 21% in the 2010 survey. Like networking, data center operations will be impacted by organizations virtualization and cloud strategies. In particu