Wuhan ZJKC technology CO.,Ltd.Doc.No.:QMQ Q u u a a l l i i t t y y MM a a n n u u a a l lDate2013-04-01Version/IssueA0StatusControlledPage Wuhan ZJKC technology CO.,Ltd.QUALITY MANUAL 質質 量量 手手 冊冊 文件編號文件編號 DocumentDocument NoNo.:.: Q Q M_M_ 版版 本本 VersionVersion : : 1 1 . . 此手冊為武汉中杰科创科技有限公司版權所有,未經本公司同意,不得翻制.This manual is a copyright document of Wuhan ZJKC technology CO., Ltd. No duplication of this document in whole or in part is allowed without prior approval from ZJKC.本手冊以中文內容為准，英文僅供參考 I f any nonconformity between Chinese and English version , Please refer to the Chinese version, English version is for your information only.“ 控制本”Controlled Copy 副本編號Manual No : _接 收 者Recipients : _1 of 34Wuhan ZJKC technology CO.,Ltd.Doc.No.:QMQ Q u u a a l l i i t t y y MM a a n n u u a a l lDate2013-04-01Version/IssueA0StatusControlledPageRevisionRevision HistoryHistory更改记录更改记录Issue 版本Page# 页码Rev 版次CHANGE 更改內容WRITTEN BY 编写DATE 日期ReviewReview andand ApprovalApproval審查和審查和批准批准XSignature / DateOriginator: _Date : _ReviewXSignature / DateManagement Representative: _Date:APPXSignature / DateGeneral Manager:_ _Date: Checked by DCC 文 控 審 核:ContentSECTION NO.SECTION TitlePage(s)ISO9001:2008claEffective date Expiry date 文件生效日期：_ 文件失效日期：_N/A2 of 34Wuhan ZJKC technology CO.,Ltd.Doc.No.:QMQ Q u u a a l l i i t t y y MM a a n n u u a a l lDate2013-04-01Version/IssueA0StatusControlledPageuseThe CoverN/A Revision HistoryContent1Introduction of Our Company2Brief Presentation of Quality Manual2.1Applicable Scope2.2Quality Manual Control 2.3Distribution Scope3Quality Policy5.3 Establishing the plant organization structure, appoint dept. heads and delegation the responsibility, authority and business process in each department;Appoint management representative, endowing her/him enough power to establish, implement and maintain the quality system;Establishing quality policy and quality objective; Ensuring quality objective Conducting management reviews or delegating this to the appropriate personnel;Business development Strategic planning;Improve business operation processMotivate all staff employee enthusiasm for work, realize the objective Approving quality manual and quality procedure;Handling serious customer complaints, entertaining customer visitor Establishing and maintaining an awareness of the importance to meet customers and statutory requirement.Management representative :Ensuring that a quality management system is established, implemented and maintained in accordance with the ISO9001:2008 Standards.Wuhan ZJKC technology CO.,Ltd.Doc.No.:QMQ Q u u a a l l i i t t y y MM a a n n u u a a l lDate2013-04-01Version/IssueA0StatusControlledPageReporting to the General Manager on the performance of the quality management system, responsible for driving continuous improvement.Promoting awareness of customer requirements throughout the organization.Director of Finance / Senior Member of the Management TeamResponsible for establishing management of information systems Assist General Manager to indicate the requirements of our parts according to the market;Recruit and train PM/PA to take up the responsibility as a program organizer and to utilize the production capacity and resources to meet customer demands;Guide and ensure the PM/PA are leading their teams, as the owners of projects, to achieve world class quality standards and established company goals;Organizing, planning and leading the program team and manufacturing engineering team to expand of the existing businesses and to explore the new business accounts;Systemize the program management to focus at job efficiency and room of enhancement in turn to come up with cost reduction and improve the business situation;Promote and develop customer satisfaction survey, and analyze the requirements from customer, responsible for all aspects of customer relationship management;To consolidate capacity and capability of all internal functional departments to meet project targets and to exceed customers requirements. Quality Manager Organizing to establish and maintain ISO9001 Quality management system, including: Initiating the quality manual; Initiating and revising the procedure documents and pushing on the practice; Organizing to arrange the internal quality system audits at specified frequency; Reviewing the quality management system and following up the effectiveness of preventive andcorrective actions to the discovered problems;Clarifying the customers technical requirement to product, Executing the quality control of product, Arranging incoming materials inspection, in-p