Health Club EnglishUnit 1： GREETINGS & FAREWELLSVOCABULARYPHRASES ON THE JOBGood morning.Good afternoon. Good evening.Welcome back. Hi 早上好。 下午好。 晚上好。 欢迎回来。 嗨。 Hello. How do you do? How are you? Fine, thank you, and you? 你好。 你好。 你好吗？ 很好，谢谢，你呢？ Fine, thanks, and you?Good-bye. Good night. Good-bye for now. 很好，谢谢，你呢？ 再见。 晚安。 再见。 It was nice to see you again. Have a good evening. See you later. It was nice seeing you. 很高兴又见到你。 晚上愉快。 回头见。 很高兴见到你。 Have a good weekend.Have a safe trip. Have a good day.Hope to see you again. 周末愉快。 一路平安。 祝您愉快。 希望再见到您。 Thank you for coming (Thanks for coming). Look forward to seeing you again. 感谢光临。 盼望再见到您。TALKING TO THE GUEST Staff :Good morning. Mr. Smith. How are you today? Guest:Good morning. Jane. Im fine, thanks, and you? Staff:Im fine too. Are you checking-out today? Guest:Yes, I think so. Staff:Did you enjoy your stay here? Guest:Yes, I did. Staff:I hope our service is to your satisfaction. Guest:Sure. Im very pleased with everything here. Staff:Thank you. I wish you a nice trip home and look forward to seeing you again. Guest:Thank you. Ill definitely come to the 999Royal -Suites & Towers next time Im in Shenzhen.PAIR WORK Find a partner and play the roles of the staff and the guest.welcome 欢迎 friend 朋友 farewell 告别 identify 识别 definitely 肯定 safe 安全的 enjoy 喜欢 pleased 高兴 sure 当然 trip 旅游 weekend 周末 again 再 look forward to 盼望 satisfaction 满意UNIT 2:OFFERING HELPVOCABULARYPHRASES ON THE JOBAnything I can do for you? If theres anything I can do to help, please let me know. 我能为您做些什么？ 如果有我能帮忙的话，请告诉我。 Can I help you? If I can be of assistance. Please do not hesitate. 我能帮忙吗？ 如果要我帮忙，别犹豫，尽管讲。 Do you need any help? Id be very glad to help you. 要帮忙吗？ 很高兴认识你。 Can I give you a hand? If you wouldnt mind. 要帮忙吗？ 如果你不介意。 If you dont mind. If its no trouble 如果你不介意。 如果不麻烦的话。 Theres no hurry. Please take your time. 不着急。 不着急。 Going up? Going down. 上楼吗？ 下楼。 LISTEN TO THE CONVERSATIONStaff:Excuse me, May I help you? Guest:Yes, Im looking for my locker. Staff:May I know your locker number, please? Guest:Yes, my locker number is 018. Staff:Thats at the other end of the corridor. Follow me. Please. Ill show you to your locker. Guest:Thank you. Its very kind of you. Staff:Its my pleasure to serve you. Please enjoy your stay. Guest:Yes. I will. * * * * * * * * * * * * * Staff:Going up, sir? Guest:Yes. Staff:Watch your steps, please, the floor is wet. Guest:OK, thank you. Staff:Youre welcome. PAIR WORK Find a partner and play the roles of the guest and the staff. The guest wants to find the swimming pool.appreciate欣赏、感激 grateful感谢 offer 提供 assist 帮助 favor 喜欢 desire 希望 request 要求 hesitate 犹豫 mind 介意 trouble 麻烦 welcome欢迎 follow me 跟 corridor 走廊 show 展示 serve 服务 end 尽头 locker 更衣柜 swimming pool 游泳池UNIT 3:IN THE RECEPTION VOCABULARYPHRASES ON THE JOB Good morning/afternoon/evening, Sir/Madam/Miss. 先生/女士/小姐，早上好/下午好/晚上好，欢迎光临健身会。 Are you going to swim or body-fit? 请问您是来游泳还是健身呢？ Are you the guest of our hotel, Sir? 请问您是住在酒店的吗？ Could you please show us your room card to register ? / Could you please show us your member card to register? 请出示您的房卡登记一下好吗？/请出示您的会员卡登记一下好吗？ Could you please sign your name here? 请您在这里签上您的名字好吗？ Do you need the safe-deposit service? 您需要贵重物品保存服务吗？ This is the key to the locker, Please keep it well. Changing room is over there. is in the right and gentlemens is in the left. 这是您的更衣柜钥匙,请妥善保管,男更衣在左边,女更衣室在右边。 The swimming pool and the equipment are free for our hotel quests. 我们这里房客是免费使用游泳健身设施。 You can enjoy yourself here from 7:30am to 24:00. 我们的营业时间是从早上 7：30 至凌晨 24：00 时结束。 We supply the bath towel, shampoo, bath room for free. 我们这里提供免费的浴巾、洗发液、沐浴液。 We supply service to the our hotel quests and the club members and their friends. 我们这里只接待酒店房客和会员及会员朋友和房客朋友。 TALKING TO THE GUEST Staff :Good morning. Welcome to Hearth Club. Are you going to swim or gym, Sir? Guest:Im going to swim, may be do some body-fit then Staff:Are you our hotel guest, Sir? Guest:No, But Im the club member Staff:Could you show us your member card that we can register for you. Guest:Here you are. Staff:Cold you please sign your name here? Thank you. Guest:Ok