C R E D E N T I A L H A N D B O O KYour Guide to Becoming a Recognized Project LeaderThis handbook contains information on how you can apply for the globally recognized, highly valued PMP credential. This handbook applies to both computer-based and paper-based testing candidates.About PMIs Credentials As a global organization with a 37-year history of advocacy for the profession, Project Management Institute (PMI ) supports practitioners with project management credentials that objectively assess experience, education and knowledge The family of credentials includes the Certified Associate in Project Management (CAPM), the Program Management Professional (PgMPSM), and one of the worlds most widely recognized professional credentials, the Project Management Professional (PMP). PMI credentials establish your dedication to and proficiency in the profession. When you earn a PMI credential, you gain distinction and recognition in a growing community of project management practitioners. To attain a credential, you must satisfy the educational and professional experience requirements established by PMI, demonstrate your ability to apply your project management understanding and knowledge to situational and scenario-based questions in the examination, and, in the case of the PgMP, successfully complete two additional evaluations. Achievement of one or several of these prestigious credentials acknowledges your abilities in project and program management and increases your visibility within your organization and on an international level. In order to maintain the credential, you must show ongoing professional commitment to the field of project management by satisfying PMIs Continuing Certification Requirements (CCR) program or by renewing the credential.If you are ready to establish your credibility in the application of project management practices and to become a more valuable member of your organization, you have taken a step in the right direction. Join the ranks of this elite group of credential holders and gain the professional recognition you deserve. PMI Certification Department Mission Initiate, establish, evaluate, maintain and administer a professional credential program to promote and support project management practitioners, and the profession. Why You Need the Credential Handbook PMI recommends that all credential applicants read this entire handbook. It is important to read and understand this handbook because: It helps you determine which credential is most appropriate for you It contains important information about the credential process It outlines the eligibility requirements for each credential It provides contact information for PMI and PMIs test administration partner, Prometric It gives guidelines for examination scheduling, test administration, and test site policies It discusses credential fees and refund policies It details PMIs policies and procedures, such as the audit process and appeals procedure You will have to affirm that you have read and understand this handbook before you submit your credential application If you need clarification or have any questions about any part of this handbook or the policies contained herein, please contact PMIs Customer Care team at PMIs Global Operations Center before you proceed with your application.How to Apply Online PMI encourages you to use the online certification system to apply for all credentials. Click here to gain access to the online certification system. NOTE: Faxed or incomplete applications will not be processed or returned. You can also use the online certification system to: Apply and submit payment to take or retake any of PMIs examinations and/or evaluations View your submitted credential application View your examination eligibility status Download PMI audit forms and/or examination score reports Access your certification record and update your contact information View your listing on the Credential Registry Submit payment for credential renewal PMI Contact Information PMI Global Operations Center Four Campus Boulevard Newtown Square, Pennsylvania, 19073-3299 USA Phone: +1-610-356-4600 Fax: +1-610-356-4647 E-mail: customercarepmi.org Online: www.PMI.org Europe-Middle East-Africa (EMEA) Service Centre Avenue de Tervueren 300 B-1150 Brussels, Belgium Phone: +32-2-743 15 73 Fax: +32-2-743 15 50 E-mail: customercare.emeapmi.orgAsia Pacific Service Centre 73 Bukit Timah Road #03-01 Rex House Singapore 229832 Phone: +65 6330 6733 Fax: +65 6336 2263 E-mail: customercare.asiapacpmi.orgCredential Handbook last updated September 2007 2007 Project Management Institute, Inc. All rights reserved. “PMI”, the PMI logo, “Making project management indispensable for business results”, “PMP”, the PMP logo, and “CAPM” are registered marks of Project Management Institute, Inc. “PgMP” is a service mark of Project Management Institute, Inc. For a compreh