Transforming cities for the better through sustainable technologyFuture city life 04 07The challenges of cities today 08 11 Strong partners for city solutions 12 15 Helping you finance future growth 16 19 The Crystal 20 21Portfolio 22 23 Mobility 24 25Efficient buildings 26 27Safety and security 28 29Power grids 30 31Water and wastewater 32 33Energy 34 35Healthcare 36 37Financial services 38 39ContentsFuture city lifeThe look and feel of cities in the future will be different from today. The need to improve quality of life, economic competitiveness and environmental viability will drive a new way of living. A scenario for future city life In the future, high-rise buildings will be like small towns, with homes, shops, workshops even gardens and farms all under one roof. The spaces around us will be flexible, changing to match our needs. Instead of owning things, we will pay to use a space or an item, then give it back, hand it off, or recycle after use. For example, we will invite friends to ride along in shared e-cars and rent space in community gardens. We may even order produce from our community gardens! Technology and fluidity will enable us to live efficient lives. Many people will work from home, switching between business and leisure, the real and the virtual. Our new lifestyle will allow neighbors to join together in vibrant, dynamic communities.Buildings will get smart Buildings today account for the bulk of a citys energy con- sumption and greenhouse gas emissions. They therefore represent enormous potential for energy savings and are key to sustainable city development. In the future, buildings will be self-sufficient, producing a surplus of energy, recycling their own waste, minimizing water usage, collecting rainwater, and reusing and recycling gray water. Buildings will also be fully automated and intelligent, with thousands of sensors making sure that lights are switched on or off, and that rooms are optimally heated only when they are occupied.5?Buildings represent enormous potential for energy savings and are key to sustainable city development.?City residences will not just consume electricity: they will also generate and store it.?Intelligent, intermodal transpor- tation will ensure seamless travel.From consumer to prosumer The lifeblood of urban existence renewable energy will flow along main arteries to power the city. After a windy night that generated a surplus of energy, prices will go down. The smart grid will respond, communicating with all producers and consumers. But residents will not just consume electricity; they will generate and store it. They can then use surplus energy to do things like charge their electric cars. The city will make energy miners and energy traders of us all.Responsive cities Sensors throughout the city will provide essential information to keep it running efficiently and to keep people safe. The city will become a living organism, seeing, hearing, thinking. It will be intelligent and responsive. Real-time information will flow into the city control center, where it will be integrated and visu- alized. Traffic lights and information systems will be adapted so traffic flows smoothly. Data will also be used for urban planning. Residents will be invited to take an active part in the planning process and help decide the future of their communities. Residents will have a direct connection to public services and can participate at every level. This will be a city that responds to the needs of its population.Effortless travel Journeys across the city will take people and packages from one mode of transport to another via mega hubs. When you set out to meet friends, a navigation assistant will plan your route. It will begin by booking a shared e-car to the local transport hub. Payment will be invisible; the public transportation network will recognize you and ensures a seamless journey. If theres a traffic accident or road construction, the navigation assistant will instantly respond by changing your route.While most people sleep, the city will restock, recharge and recycle. Public transport will be used to deliver goods and pack- ages. When energy demand is low, the smart grid will recharge the citys batteries and tasks that can be done overnight will be automatically activated. Our future city never sleeps its cycle continues.7The challenges of cities todayMegatrends shape our citiesGrowing cities increase complexity The megatrend of urbanization will dramatically shape not only cities, but the entire world. Urbanization has created a pressing need for infrastructure investment, regardless of budget limitations and austerity programs. Cities must have functioning traffic systems, intelligent logistics, efficient energy supplies, and environmentally compatible buildings. Studies suggest that cities are investing on average