SCOR Version 7 .0 OverviewPLANMAKEDELIVERSOURCERETURNSupply-Chain Operations Reference-modelThe Supply Chain Operations Reference-model (SCOR) has been developed and endorsed by the Supply-Chain Council (SCC), an independent not-for-profit corporation, as the cross-industry stan- dard for supply-chain management. The SCC was organized in 1996 by Pittiglio Rabin Todd receive, verify, and transfer product; and authorize supplier payments. Identify and select supply sources when not predetermined, as for engineer-to-order product. Manage business rules, assess supplier performance, and maintain data. Manage inventory, capital assets, incoming product, supplier network, import/export requirements, and supplier agreements.Make-to-Stock, Make-to-Order, and Engineer-to-Order Production Execution Schedule production activities, issue product, produce and test, package, stage product, and release product to deliver. Finalize engineering for engineer-to-order product. Manage rules, performance, data, in-process products (WIP), equipment and facilities, transportation, production network, and regulatory compliance for production. Order, Warehouse, Transportation, and Installation Management for Stocked, Make-to-Order, and Engineer-to-Order Product All order management steps from processing customer inquiries and quotes to routing shipments and selecting carriers. Warehouse management from receiving and picking product to load and ship product. Receive and verify product at customer site and install, if necessary. Invoicing customer. Manage Deliver business rules, performance, information, finished product inventories, capital assets, transportation, product life cycle, and import/export requirements.Return of Raw Materials and Receipt of Returns of Finished Goods All Return Defective Product steps from source identify product condition, disposition product, request product return authorization, schedule product shipment, and return defective product and deliver authorized product return, schedule return receipt, receive product, and transfer defective product. All Return Maintenance, Repair, and Overhaul product steps from source identify product condition, disposition product, request product return authorization, schedule product shipment, and return MRO product and deliver authorize product return, schedule return receipt, receive product, and transfer MRO product. All Return Excess Product steps from source identify product condition, disposition product, request product return authorization, schedule product shipment, and return excess product and deliver authorize product return, schedule return receipt, receive product, and transfer excess product. Manage Return business rules, performance, data collection, return inventory, capital assets, transportation, network configuration, and regulatory requirements and compliance.SourcePlanScope of SCOR ProcessesMakeDeliverReturn5A Process Reference Model Differs from Classic Process Decomposition ModelsSCOR is a process reference model that provides a language for communicating among supply-chain partners Level1234Contains:ProcessProcess ElementProcess ElementTaskTaskActivitiesActivitiesProvide a balanced horizontal (cross-process) and vertical (hierarchical) viewDesigned to be (re)configurableUsed to represent many different configurations of a similar processAggregate a series of hierarchical process modelsProcess decomposition models are developed to address one specific configuration of process elements6Supply-Chain Operations Reference-modelNot in ScopeLevel 1 defines the scope and content for the Supply Chain Operations Reference-model. Here basis of competition performance targets are set.A companys supply chain can be “configured-to-order” at Level 2 from 30 core “process categories.” Companies implement their operations strategy through the configuration they choose for their supply chain.Level 3 defines a companys ability to compete successfully in its chosen mar- kets, and consists of: Process element definitions Process element information inputs, and outputs Process performance metrics Best practices, where applicable System capabilities required to support best practices Systems/tools Companies “fine tune” their Operations Strategy at Level 3.Companies implement specific supply-chain management practices at this level. Level 4 defines practices to achieve competitive advantage and to adapt to changing business conditions.Top Level (Process Types)Configuration Level (Process Categories)Process Element Level (Decompose Processes)Implementation Level (Decompose Process Elements)P1.1Identify, Prioritize, and Aggregate Supply-Chain RequirementsP1.2Identify, Assess, and Aggregate Supply-Chain ResourcesP1.3Balance Supply-Chain Resources with Supply- Chain RequirementsP1.4Establish and Communicate Supply-Chain PlansLevel#DescriptionSchematicComments1234SCOR Contains Three Levels of Proc