优马思教育 www.youmars.com 新编剑桥商务英语初级课件（12）internal communication，内部交流的内容, Danos is a manufacturer of office furniture and supplies. 达诺斯是一家办公家具和用品制造公司。We will look at the examples of the companys internal communication.我们会来看看该公司内部交流的一些文件样本。 And then we will find out the companys markets, some of the companys activities and where it is based. 然后我们会找出达诺斯的市场，业务活动和公司总部的所在地。现在我们就来看第一个文件，这是一个备忘录，memorandumA memorandum is a written form of communication most often employed in business environments. 备忘录是商务环境中经常用到的书面沟通形式。It is used as a means of communication between executives and their employees.一般都是管理人员和他们下属的一种沟通形式。有时候也简写为 Memo. M-E-M-O.MemorandumTo: All National Sales ManagersFrom: Henry WallaceSales DirectorDate: 10 July 2001International sales conferenceOur international Sales Conference will take place from 30 October to 1 November in Rome. I will send details of the hotel later. Please go ahead and book your flight to Rome now. Please note that you need to arrive in Rome by 15.00 on the Friday and stay until 16.30 on the Sunday. It is essential that everybody books an APEX flight or equivalent. Please contact me in case of any difficulty.一个完整的备忘录由 5 部分组成。收件人发件人日期主题主体。现在我们就来看这个备忘录的收件人.To: All National Sales Managers收件人：国内各销售经理 收件人可以是一个人或是一群人，我们看到的这个备忘录就是写给一群人的，All National Sales Managers，国内各销售经理；如果是写给某个人的，除了写这个人的名字外，还必须写上这个人的职位。例如：To: Mr. John SmithMarketing manger接下来是备忘录的发件人。优马思教育 www.youmars.com 新编剑桥商务英语初级课件（12）From: Henry WallaceSales Director发件人：亨利华莱士 销售部主管发件人的格式和收件人的格式是一样的。名字后边都必须写上职位。第三部分是日期：Date: 10 July 2001日期：2001.7.10日期也就是写备忘录的日期。第四部分是备忘录的主题；subject Subject: International sales conference主题： 国际销售会议备忘录的主题要求简洁，可以不用动词。有些备忘录因为内容不多，有时候也会把主题省略掉。第五部分，也是最后的一个部分备忘录的主体，body,也叫 message.我们现在就来看这个备忘录的主体是什么内容。Our international Sales Conference will take place from 30 October to 1 November in Rome. I will send details of the hotel later.我们的国际销售会议将于 10月 30 号至 11 月 1 号在罗马召开。旅馆的详细资料本人稍后送出。take place 是“举行，发生”的意思，比如：When will the Guangzhou Trade Fair take place? 广交会何时举行?Please go ahead and book your flight to Rome now. 请现在着手做好准备，并预定前往罗马的机票。 Please note that you need to arrive in Rome by 15.00 on the Friday and stay until 16.30 on the Sunday.请注意：务必在星期五下午 3 点到达罗马，驻留到星期天下午 4 点 30 分。go ahead 开始做某事，例如：The government intends to go ahead with its privatization plans. 政府准备开始私有化计划。It is essential that everybody books an APEX flight or equivalent. Please contact me in case of any difficulty.大家务必提前预定可享受打折优惠的航班，或是具有同等价格的机票。如有困难可与我联系。APEX 是 advance purchase excursion 的缩写，意思为预售优惠价。in case of 这个短语表示“假设，如果发生”的意思，后边一般都是接名词。例如：I have kept a reserve fund in case of accidents. 我筹备了一笔准备基优马思教育 www.youmars.com 新编剑桥商务英语初级课件（12）金以防不测。 （音乐）听众朋友，大家好，欢迎您收听优马思初级商务英语节目，我是欧德喻。这是我们整套初级商务英语节目的第 12 讲，我们现在讲解的是有关公司内部交流的内容。我们继续来看达诺斯公司的第二个备忘录。第二个备忘录MemorandumTo: ManagersFrom: Sarah LongmanAccounts DeptDate: 4 July 2001Salary sheets for the third quarter should arrive at Manchester Head Office by the following dates:For August: Thursday 23 JulyFor September: Thursday 21 AugustFro October: Tuesday 23 SeptemberNB please send salary details by GUARANTEED DELIVERY.这个备忘录是沙拉朗文发给公司部门经理的。内容比较简单，所以没有主题（subject ）.我们直接来看这个备忘录的内容：Salary sheets for the third quarter should arrive at Manchester Head Office by the following dates 第三季度的工资报表必须在下列时间送到曼彻斯特总部。另外这个备忘录中，还有一个缩写我们要注意的，NB,NB 是一个拉丁文 nota nene 的缩写，意思为：请注意，请看以下的注意事项。沙拉朗文强调，Please send salary details by GUARANTEED DELIVERY.工资细节内容必须用保价信函的方式寄送。刚才我们讲的是达诺斯公司的两个备忘录，第一个备忘录提到了 The international sales conference will be held in Rome. 国际销售会议会在罗马举行，所以我们可以推断，意大利是达诺斯的市场之一。Italy is one of Danos markets. 从第二个备忘录我们也可以知道，Danos head office locates in Manchester. 达诺斯的总部在曼彻斯特接下来，我们继续来看达诺斯关于年度销售人物的通知，Salesperson of the year. 通知不针对某个个人。它的格式比较正规。A notice is not addressed to anyone in 优马思教育 www.youmars.com 新编剑桥商务英语初级课件（12）particular. 通知Salesperson of the yearThe decision for salesperson of the year has been almost impossible as there have been so many excellent performances. However, because of her work in turning round a long-term fall in sales, the prize goes to Paula, Stuart(Madrid office)Congratulations to Paula, who wins a holiday in Florida.The decision for salesperson of the year has been almost impossible as there have been so many excellent performances. 因为众多优秀的表现，今年的年度销售人物很难评定。However, because of her work in turning round a long-term fall in sales, the prize goes to Paula, Stuart (Madrid office).但鉴于 Paula, Stuart（马德里办事处）扭转长期下滑的销售所做的努力， （公司）决定将该奖项授予给她。because of “因为什么”的意思，这个词组的后边是加名词，例如：She was promoted to Sales Director because of her excellent performance. 因为她出色的表现，她被提拔为销售主管。在颁奖典礼上，我们经常用 go to 来表示这个奖励是给谁的。比如： The host of 2008 Olympics goes to Beijing. 中国将承办 2008 年奥运会。Congratulations to Paula, who wins a holiday in Florida. 祝贺 Paula，她获得到佛罗里达洲度假的机会。Paula 是在马德里的，由此我们也可以推断，西班牙是达诺斯的市场之一。Spain is one of Danos markets.最后，我们来看两个便条，note. 便条的格式和内容都比较随意。经常有缩写或省略。用一张“post easy”给您的同事写上几个字，贴在电脑屏幕面前或是文件夹上，告诉他/她某件事情。这就是一个便条了。下边是 Paula 写给亨利的便条Henr