2009 IBM CorporationISC ShenzhenOct 22nd, 2009 Denny Liu from BT/ITProject ManagementOverview, Integration Management, & Scope managementISC ShenzhenProject Management 2009 IBM Corporation2AgendaProject Overview Integration Management Scope Management QuestionsISC ShenzhenProject Management 2009 IBM Corporation3PM Overview 项目管理概述ISC ShenzhenProject Management 2009 IBM Corporation4Why we need to learn project managementMore work are carried out in forms of Project. Learn PM language for discussing, writing and applying PM concepts. To make Projects successful only 28% of Projects Succeed! (Rita Mulcahy,PMP)ISC ShenzhenProject Management 2009 IBM Corporation5Project Management CertificationsPMP from PMI (美国项目管理协会) Single Level, recertify every 3 years.IPMP (国际项目管理专业资质认证) from IPMA (国际项目管理 协会) A : CPD - Certificated Projects Director B : CPM - Certificated Project Manager C : PMP - Certificated Project Management Professional D : PMF - Certificated Project Management PractitionerCPMP (中国项目管理师) from中国劳动和社会保障部ISC ShenzhenProject Management 2009 IBM Corporation6PMBOKProject Management Knowledge and PracticeGeneral Management Knowledge and PracticeApplication Area Knowledge and PracticeThe PMBOKISC ShenzhenProject Management 2009 IBM Corporation7What is a project ? A project is a temporary endeavor undertaken to create a unique product, service, or result. 项目是为创造独特的产品、服务或成果而进 行的临时性工作。 Temporary applies to OU, does not apply to product,service, result. Unique applies to different design / circumstances / contractors ISC ShenzhenProject Management 2009 IBM Corporation8Specifications of a Projecta) 具体的起始时间（The exact starting time)b) 具体的终止日期（The exact finishing date)c) 严格定义的最终目标（The exact definition of the final goal)d) 只发生一次（Only one time)e) 包含有时间（T），质量（Q）和成本（C） 的详细计划（Including Time, Quality and Cost)f) 有具体的结果（The exact Result)g) 随时都具有的风险性（Full of the Risk)ISC ShenzhenProject Management 2009 IBM Corporation9Which ones are ProjectsYNYYNN计划出国做商务旅行 Plan a business trip to another country 打电话 Make a telephone call 组装一台新型计算机 Assemble a new model computer 盖新楼 Erect a building 面试应聘者 Interview applicants 制作家具 Produce furniture 兴建水库 Establish a reservoirYISC ShenzhenProject Management 2009 IBM Corporation10Which ones are ProjectsNYYYNY修理汽车 Repair a car 设计一门新课程 Design a new curriculum 组织对计划进行讲评 Organize a program review 与成功企业进行比较并学其优势 Benchmark successful enterprises 使用杀虫剂 Apply pesticide 开发新软件 Develop a new softwareISC ShenzhenProject Management 2009 IBM Corporation11Examples of Projects开发一种新产品或新服务 (Developing a new product or service) 改变一个组织的结构、人员配备或风格 (Effecting a change in structure,staffing, or style of an Org.) 开发或购买一套新的或改良后的信息系统 (Developing or acquiring a new or modified info system) 建造一幢大楼或一项基础设施 (Constructing a building or infra) 实施一套新的业务流程或程序 (Implementing a new biz process or procedure)ISC ShenzhenProject Management 2009 IBM Corporation12What is Project Management将各种知识、技能、工具和技术应用于项目之中， 以达到项目的要求。Project management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.项目管理是通过以下过程 Project management is accomplished through the use of the processes such as: 启动 Initiating计划 Planning实施 Executing控制 Controlling收尾 ClosingISC ShenzhenProject Management 2009 IBM Corporation13Triple ConstraintsTimeCostQualityResourceISC ShenzhenProject Management 2009 IBM Corporation14Characteristics of the Project Life Cycle启动 Starting 提出 方案 Plan执行项目 Executing 结束 项目 Closing投入力量Work Force时间TimeISC ShenzhenProject Management 2009 IBM Corporation15Characteristics of the Project Life Cycle逐步完善Progressive elaborationISC ShenzhenProject Management 2009 IBM Corporation16PM Processes过程是为完成预定的产品、成果或服务而执行的一 系列相互关联的行动和活动 (a process is a set of interrelated actions and activities performed to achieve a pre-specified product,result).每个过程都有各自的输入、工具和技术以及相应输 出 ITTO (Each process has its inputs, tools and techniques, output.)过程分为5个过程组 (PM processes are grouped into 5 categories): IPECCISC ShenzhenProject Management 2009 IBM Corporation17PGs & KAsKnowledge AreaProcess GroupProcessx 9x 5x 42ISC ShenzhenProject Management 2009 IBM Corporation18Samples of Project PhasesSingle-phasedThree phasesPhase-phase relationship: sequential overlapping iterativeISC ShenzhenProject Management 2009 IBM Corporation19Project Phases in IBM (BTMS)EOL DCPSystem ArchitectureSystem ArchitectureConceptPlanDevelopQualifyRolloutLife CycleConcept DCPPlan DCPQualify DCPCDRTRRPRRIntegration And TestComponent Develop & TestProductionSystem Requirements & ArchitectureComponent Requirements & ArchitectureSolution DesignSolution OutlineMacro DesignMicro DesignSystem Acceptance TestBuildDeployProductionSRRPDRBRRRequirements Mgmt - full baseline with test traceabilityChange ManagementSolution DesignSolution DeliveryISC ShenzhenProject Management 2009 IBM Corporation20Process Groups InteractionConcept Plan Develop Qualify