True/False Questions1. A persons thoughts and feelings about the meaning and nature of work itself are called values.True (pages 73 74, moderate, recall)2. Work values and ethical values are especially relevant to organizational behavior. True (page 74, moderate, recall)3. Work attitudes are the most general and long-lasting feelings and beliefs people have that contribute to how they experience work. False (page 74, easy, recall)Work attitudes are not as long lasting as values. Values are relatively long lasting4. Intrinsic work values include interesting work, learning new things, and being creative.True (pages 74 75, Exhibit 3.2, moderate, understanding)5. Utilitarian values indicate that decisions should be made in ways that protect the fundamental rights of people affected by the decision.False (page 76, moderate, recall, AACSB: Ethics)Utilitarian values dictate that decisions should be made that generate the greatest good for the greatest number of people. 6. Justice values dictate that decisions should be made that generate the greatest good for the greatest number of people.False (page 76, moderate, recall, AACSB: Ethics)Justice values dictate that decisions should be made in ways that allocate benefit and harm among those affected by the decision in a fair, equitable, or impartial manner.7. Individual ethics, professional ethics, and societal ethics all contribute to an organizations code of ethics.True (page 76, difficult, understanding, AACSB: Ethics)8. Ethical failures like Enron and Tyco, according to professor Barbara Lee Toffler, are usually the result of people being unfamiliar with the law.False (page 77, moderate, recall, AACSB: Ethics)“Ethical failures usually are not the result of people not knowing the law or regulations. It is because they felt a variety of other pressures,” explains Barbara Lee Toffler.9. Work values remain relatively constant from job to job and organization to organization. True (page 78, moderate, understanding)10. The behavioral component of an employees work attitude is that persons thoughts about how to behave in his or her organization.True (page 78, moderate, recall)11. Through intuition, people try to make sense of their environment and the objects, events, and other people in it.False (page 110, moderate, recall)Through perception, people try to make sense of their environment and the objects, events, and other people in it.12. The target of perception is the context in which perception takes place.False (page 110, moderate, recall)The target of perception is whatever the perceiver is trying to make sense of.13. Negative affectivity consists of rude interpersonal behaviors reflective of a lack of regard and respect for others.False (page 79, moderate, recall)Workplace incivility consists of rude interpersonal behaviors reflective of a lack of regard and respect for others.14. Accurate perceptions are as close as possible to the true or objective nature of the target. True (page 111, easy, recall)15. The more accurately managers can perceive subordinates, the better they can motivate them. True (page 111, moderate, understanding)16. The processing of information by perceivers is a passive activity. False (page 113, difficult, understanding)Perceivers do not passively process information. Their experience or knowledge, their needs and desires, and their feelings filter information into their perceptions of reality.17. Stereotyping can be minimized if organizational members are encouraged to think about characteristics that really affect job performance, rather than irrelevant characteristics such as age, race, or gender. True (page 115, moderate, recall, AACSB: Diversity)18. As the ambiguity of a target increases, it becomes increasingly difficult for perceivers to form accurate perceptions.True (page 118, easy, recall)19. Moods are intense, short-lived feelings that are linked to a specific cause or antecedent and interrupt thought processes and behaviors.False (page 80, moderate, recall)Emotions are intense, short-lived feelings that are linked to a specific cause or antecedent and interrupt thought processes and behaviors.20. People who are high on self-monitoring are more likely to engage in impression management than individuals who are low on self-monitoring.True (page 120, difficult, understanding)21. Employees are often faced with _ because the interests of those who might be affected by a decision are often in conflict. a. quandaries b. ethical dilemmas (page 76, moderate, recall, AACSB: Ethics)c. sticky situationsd. untenable situations 22. Job satisfaction isa. the collection of feelings and beliefs that people have about their careers.b. very difficult to measure.c. the collection of feelings and beliefs that people have about their current jobs. (page 78, moderate, understanding)d. solely dependent on the work people do. 23. The collection of feelings and beliefs that people have about their organization as a whole is kn