Unit 4 Dealing with Cultural Differences00:07.25Part B00:09.73Listening Tasks00:12.40A Conversation00:14.99Embarrassing Experiences00:19.55Exercise 100:21.29Listen to the interview and choose the right answers to the questions you hear.00:28.65Interviewer: Rob, you went to Brazil, didnt you?00:33.03Rob: Yes, I did.00:34.52Interviewer: So, what happened?00:37.03Rob: Well, I went into this meeting and there were about, er .00:40.95seven or eight people in there00:43.39and I just said Hello to everybody and sat down.00:47.10Apparently, what I should have done is to go round the room shaking hands00:51.35with everyone individually.00:54.06Well, you know,00:55.14its silly of me because I found out later it upset everyone.00:59.43I think they felt I was taking them for granted.01:02.62Kate: Well, I know that because when I was in France the first time,01:06.77I finished a meeting with Goodbye, everyone! to all the people in the room.01:11.81Well, I later found out that the polite thing to do is shake hands01:16.00with everyone in the group before leaving.01:19.21Interviewer: Well, people shake hands in different ways, dont they?01:23.09Rob: Oh, yes, they do.01:24.99See, normally I shake hands quite gently when I meet someone.01:29.27So when I went to the US for the first time,01:31.80I think people there thought my weak handshake was a sign of weakness.01:36.81Apparently, people there tend to shake hands quite firmly.01:40.65Kate: Oh, gosh, that reminds me of my first trip to Germany many years ago.01:45.41I was in troduced to the boss in the company when he passed us in the corridor.01:49.97Well, I wasnt prepared, and I had my left hand in my pocket.01:54.26And when we shook hands I realized my left hand was still in my pocket.01:59.27Well, that was, you know, very bad manners and I was quite embarrassed.02:05.13Interviewer: And how about using first names?02:08.11Have you made any mistakes there?02:10.19Rob: Oh, yes, I have!02:12.67When I first went to Italy I thought it was OK to use everyones first name02:17.86so as to seem friendly.02:19.63And I later discovered that in business you shouldnt use someones first name02:24.23unless you are invited to.02:26.31Oh, and you should always use their titles as well.02:29.69Kate: Hm, yeah, well, when I met people in Russia, you know,02:33.52they seemed to be puzzled when I shook hands with them02:36.55and said How do you do?02:38.53Well, what they do when they greet a stranger is say their own names,02:43.32so I had that all wrong!02:45.58Rob: Oh, yes, I agree with that. Remembering names is very important.02:50.90Interviewer: Shall we take a break?02:52.67When we come back well move on to our next topic.02:56.48Kate & Rob: OK.02:59.60Questions03:02.081. What is the conversation mainly about?03:07.322. Who might be the people Rob and Kate met in various countries?03:14.503. What can we infer about Kate and Rob from the conversation?03:21.904. Which countries has Kate visited, according to the conversation?03:29.275. Which countries has Rob visited, according to the conversation?03:36.496. What is the main message that the speakers want to tell us?03:44.39Exercise 203:46.18Listen to the interview again and fill in the table below.03:51.93Interviewer: Rob, you went to Brazil, didnt you?03:55.50Rob: Yes, I did.03:57.90Interviewer: So, what happened?04:00.34Rob: Well, I went into this meeting and there were about, er .04:04.72seven or eight people in there04:07.10and I just said Hello to everybody and sat down.04:10.81Apparently, what I should have done is to go round the room shaking hands04:15.28with everyone individually.04:17.77Well, you know,04:18.84its silly of me because I found out later it upset everyone.04:23.37I think they felt I was taking them for granted.04:26.13Kate: Well, I know that because when I was in France the first time,04:30.55I finished a meeting with Goodbye, everyone! to all the people in the room.04:35.57Well, I later found out that the polite thing to do is shake hands04:40.00with everyone in the group before leaving.04:43.03Interviewer: Well, people shake hands in different ways, dont they?04:47.31Rob: Oh, yes, they do.04:49.03See, normally I shake hands quite gently when I meet someone.04:53.11So when I went to the US for the first time,04:55.82I think people there thought my weak handshake was a sign of weakness.05:00.53Apparently, people there tend to shake hands quite firmly.05:04.37Kate: Oh, gosh, that reminds me of my first trip to Germany many years ago.05:09.17I was in troduced to the boss in the company when he passed us in the corridor.05:13.93Well, I wasnt prepared, and I had my left hand in my pocket.05:18.09And when we shook hands I realized my left hand was still in my pocket.05:23.06Well, that was, you know, very bad manners and I w