CHAPTER 6Staffing and Human Resource Management天马行空官方博客：http:/t.qq.com/tmxk_docin ；QQ:1318241189；QQ群：175569632*1天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Chapter TopicsnThe Human Resource Management ProcessnLegal environment of human resourcesnEmployment Planning: job analysis, job descriptions, job specificationsnEmployee recruitment, selection, training, and performance evaluationnCompensation administrationnCurrent HRM issuesDate2天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Human Resources Management (HRM)nThe management function that is concerned with getting, training, motivating, and keeping competent employeesnBalancing the supply of employees with the demand for employees.nMatching the talents and skills of employees with those required by the organizationnCreating a working environment that fosters high employee performancenMeeting the pay and benefits needs of employeesDate3天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632SHRM ProcessDate4天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632The Legal Environment Of HRMnThe impact of federal, state and local laws on HRM practicesnAffirmative action programsnPrograms that ensure that decisions and practices enhance the employment, upgrading, and retention of members of protected groupsDate5天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632The Legal Environment Of HRMnThe globalization of businessnHR practices and laws of other countries that differ from the U.S.nWork councilsnNominated or elected employees who must be consulted when management makes decisions involving personnelnBoard representativesnEmployees who sit on a companys board of directors and represent the interests of employees.Date6天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Major U.S. Federal Laws work sampling and assessment centersnInterviewsnEffective if conducted correctlynRealistic job preview (RJP)nProviding positive and negative information about the job and the company during the job interviewDate19天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Potential Biases in InterviewsnPrior knowledge about the applicant will bias the interviewers evaluation.nThe interviewer tends to hold a stereotype of what represents a good applicant.nThe interviewer tends to favor applicants who share his or her own attitudes.nThe order in which applicants are interviewed will influence evaluations.nThe order in which information is elicited during the interview will influence evaluations.Date20天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Potential Biases in Interviews (contd)nNegative information is given unduly high weight.nThe interviewer may make a decision concerning the applicants suitability within the first four or five minutes of the interview.nThe interviewer may forget much of the interviews content within minutes after its conclusion. nThe interview is most valid in determining an applicants intelligence, level of motivation, and interpersonal skills.nStructured and well-organized interviews are more reliable than unstructured and unorganized ones.Date21天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Employee OrientationnOrientationnThe introduction of a new employee to the job and the organizationnObjectives of orientationnTo reduce the initial anxiety all new employees feel as they begin a new jobnTo familiarize new employees with the job, the work unit, and the organization as a wholenTo facilitate the outsiderinsider transition.Date22天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632TrainingnEmployee trainingnA learning experience in that it seeks a relatively permanent change in employees such that their ability to perform on the job improves.nChanging skills, knowledge, attitudes, or behavior.nChanging what employees know, how they work; or their attitudes toward their jobs, co-workers, managers, and the organization.Date23天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Determining if Training Is NeededDate24天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Typical Training MethodsnOn-the-Job Training MethodsnJob rotationnUnderstudy assignmentsnOff-the-Job Training MethodsnClassroom lecturesnFilms and videosnSimulation exercisesnVestibule trainingDate25天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Generational DifferencesnRecruitment and hiringnOrientationDate26天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Performance ManagementnPerformance management systemnA process of establishing performance standards and evaluating performance in order to arrive at objective human resource decisions and to provide documentation to support personnel actions.Date27天马行空官方博客： http:/t.qq.com/tmxk_docin ； QQ:1318241189；QQ群： 175569632Written essaySimple to useMore a measure