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Unit 15 Convention ServicesUnit Objectives: Offer convention services to clients Plan the scope of the event, including time, location, program, and cost Cater convention services through phoneConvention services is a special event and tradeshow contractor offering comprehensive service and support to all groups and companies holding conventions, trade shows, meetings and special events. A team of dedicated professionals needed provide extraordinary services in the areas of decorating, material handling, tents and superstructures, electric, concessions event management, custom trade show displays and custom graphics. Questions for discussion You are going to talk about convention services. Discuss them with your partner. 1. Where does your company usually hold the annual meeting? 2. What does convention service include? 3. If you are in charge of convention service in a hotel, how do you serve your guest? 4. What are the preparations for an exhibition service? 5. How can you become a good convention service manager?Listen and Choose Directions: Listen to the following sentences and choose the correct words to fill in the blanks in each sentence.clients exhibition arrange construction booths conference suggestions catalogues facilities snacks This is the East Exhibition Hall and thats the West Exhibition Hall. How should we them? We have the same idea its convenient for us to carry those big tools to the hall from the storehouse. There are more exhibitors of building materials than tools. The material should be arranged in the center of the hall, while the tool booths should be set up at the corners of the hall. We plan to provide some free and mineral water for the visitors. Do you have any other or requirement for us? Without your help, I could hardly have met so many in this exhibition. Thank you for the and brochures you sent to me. Besides the service guide the price list. I will send you the floor plan of the actual center. From the conference service guide, I know that you can provide advanced conference .Listen and respond. Directions: Listen to 10 sentences for workplace communication and choose their right responses. 1. A. Yes , why not? B. No, I will meet Tom.C. Sorry, you can meet him at 5 p.m.D. See you later. 2. A A teaching seminar and 200 people.B wedding ceremony and a lot of people. C The conference will start at 9:00 P.M.and 200 people. D It will last 3 hours and 200 people. 3. A. It is on May, 20. B. It is on Sunday morning. C. It will last two days. D. It will finish at5:00 P.M 4. A. Yes, call me please. B. That is easy to operate it. C. Let me think for a while.D. Yes, I will. 5. A. 300. B. Yes, there are a lot of people. C. Yes,the same as yours. D. Yes,the participants are from different places. 6.A. Yes, 15% discount for you this month. B. Yes, conference reservations are so occupied in this month. C. Yes, we have had your reservation this month. D. Yes, the discount for room reservation is 15% this month. 7.A . Now, let me introduce our VIP rooms to you . B. Yes, I will send it at once. C. The rooms should be reserved in advance. D. Many rooms have been cleaned. 8.A. Yes, Id like to.B. Yes, this is my business card. C. Yes, this is passport. D. Yes, I attend the conference. 9.A. It is a teaching equipment exhibition. B. It is a seminar on higher education C. It is a fashion show. D. It is a wedding ceremony. 10.A. No, it is about 300 people. B. Yes, we need a large lecture hall and 5 small meeting rooms. C. Yes, they are required to arrive on time. D. No, we have already arranged a meeting at that time.Listen and Fill Section A: Directions: Listen to the following two dialogues and filling in the blanks with the correct words or phrases you have heard. Dialogue 1. A: Im Wang Mei from _ B: How do you do, Miss Wang? Thanks for meeting me at the airport. A: Welcome to Guangzhou Expo. Very pleased to meet you. B: Do you know _is? A: Yes, its over there, How many pieces of luggage do you have ? B: Only one suitcase. A: Lets go. B: Ok (at the luggage claim area) A: How was your flight? B: Just wonderful. _. A: Is this your first visit to Beijing? B: Yes,I hope _.Dialogue 2 A: Mr. Wang, long time no see. How are you ? B: I am fine, and you ? A: Everything goes well. I hope next time you come, please _. B: I will. A: _ both sides. B: Yes,thats why I am here. A: By the way,hows the business these days? B: Not bad. But sales are down a bit_. A: Do you think its _? B: Oh,I hope not. I thank its just a slump. Things will _. A: I hope so. B
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