社交书信-道歉信 (Letters of Apology)与普通书信格式基本相同，写信要及时，态度要 诚恳，开门见山，原委要解释清楚，希望对方谅 解，措辞要委婉，可提出补救措施， 【常用短语句型】 Im very/ terribly/ awfully/ sorry for Please accept our apologies for I regret that/ to say that 我很后悔说 Apologize once more for being unable to 再次对不能表示抱歉 I do hope you forgive me for 我真的希望你能原谅我的Sample February 17, 2013Dear David,I am very sorry that I was out when you called in yesterday. Could you come again tomorrow afternoon as I have something important to talk with you. Jim亲爱的大卫：昨天你来到我处，恰好外出不在，甚为抱歉 。望明日下午能再来，有要事相商。推荐信 推荐信的基本要素：信头，信内地址，称呼语，信件正文 ，问候语，签名。 内容：推荐人和被推荐人的关系，被推荐人的工作（学习 ）成绩，被推荐人的优势，及推荐人对被推荐人的评价和 态度 【常用短语句型】 The bearer of the letter 持信人 has a very unusual combination of qualities 有非同一 般的综合素质 He is a gold mine to whoever employs him 对聘用单位来 说，他是一笔巨大的财富 As for his character and personality就他的性格而言 I take pleasure in recommending我乐意推荐 I write to recommend兹举荐 I consider it a great honor to recommend我有幸举荐 SampleJanuary 23, 2014To Whom It Concern:The bearer of this letter, John Smith, is one of the brightest young men I have known in advertising. He seems well on this way to establishing an equally high reputation in advertising.(在领域同样获得了很高的声誉)Mr. Smith had a very unusual combination of qualities. I think he is a gold mine to whoever employs him.Should you need further information, please do not hesitate to contact me. Yours faithfully, Black Green Director of Advertising Department 练习 Tracy Lee小姐，上海旅游学院学生，主修 旅游管理，申请秘书一职，推荐人曾教过她 两门课程：旅游学管理和客户关系管理。她的优点是热情、开朗、有责任、有团队精 神推荐人是Wang Jing, 旅游管理系主任、教 授April 27, 2014Manager of Human ResourcesThe Youth Travel AgencyShanghai, 200000Dear Sir or Madam,I take pleasures in recommending the bearer of this letter. Miss Tracy Lee, a former student of mine, to your travel agency.Miss Tracy Lee will graduate from Shanghai Institute of Tourism this fall, finishing her three-year study of tourism management. During her college study, I taught her two courses, Tourism Principles and Customer Relationship Management, both of which she studied well. I am quite sure her three-year college study has equipped her with a profound professional knowledge about tourism and laid foundation for her future study and work. As far as I know, Miss Tracy Lee always distinguishes herself from others with her diligence, reliability, keen sense of responsibility, cooperative and cheerful character, and excellent problem-solving skills. As a matter of fact, she has a very unusual combination of qualities. Therefore, it is my belief that she is a gold mine to whoever employs her.Your favorable consideration of her application for the job would be most appreciated. Yours sincerely, Wang Jing Professor and Chairman Department of Tourism Management