,写 作 练 习,Salutation Close Comment Dear Sir(s)Dear Madam(s) Yours faithfully Yours very truly Yours respectfully Faithfully yours Very truly yours Formal Dear Mr. Harris Dear Mrs. Harris Yours sincerely Sincerely yours Always sincerely yours A littleInformal Dear Jane Best regards Best wishes, Kind regards Warm regards With many thanks Private, very informal,Opening sentences: I was glad to receive your letter of In your letter of you require about Thank you for your letter. In reply to your letter With reference to your letter Referring to your letter When I received your letter of I at once gave instruction for I am sorry we cannot supply the curtains you ordered on 注意：开头要切题，开始就报告好消息；不使用否定性的或不礼貌词语；要从对方角度出发（you-viewpoint）,不以我为中心（I-viewpoint）；不重复对方已知信息。；起首段落不应太长；前后一致，保证连贯。,Ending sentence: We shall deal promptly with any order you place with us. We are sorry there should have been some misunderstanding. We are glad to have been of service. We hope to hear from you soon. We look forward to our next meeting. We trust you will approve of this. We look forward to hearing from you in due course/ in due time/ in proper time. 注意：明确指出希望对方采取的行动；指明行动者应该是谁；指明最后期限；赞赏对方，不要随便道谢，除非对方为你做过什么。不用消极性词汇；表明愿意提供帮助的态度；结尾不能太长。,Tips regarding Business letter writing style:,A good business letter advertises your capabilities and those of your company. A good business letter is neat and symmetrical（对称）, with no typographical(印刷), grammatical, or spelling errors. The language should be clear and simple. The first sentence should state the purpose of the letter. When responding to a letter, identify the subject and date of the previous letter in the first paragraph. Paragraphs should be short, and each paragraph should focus on a different topic. Use lists or italics where appropriate to make it easier for the reader to find important points. Focus on the readers needs and interests. Avoid jargon(行话)。 End with a call for action.,P 26 writing model(135 words excluding salutation and closing),Dear Ms Goddard With reference to your letter of November 3, I am writing to thank you for your kind invitation. I would be very pleased to accept your invitation to visit Oxford and see Trackplus production facilities. I would also be interested in meeting your colleagues at Head office, the design team in particular. I should also be delighted to accept your offer of arranging for me to see a play in the West End.,Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested. However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you? I look forward to hearing from you again. Yours sincerely Paolo Fellini Purchasing Manager,信的开头： We are writing to enquire about 写信是询问关于 We are writing in connection with 写信是关于 We are interested in and we would like to know 我们对感兴趣我们想知道 asking if 感谢（某日）询问是否的来信 Thank you for your letter of (date), enquiring about 感谢（某日）询问有关的来信 We have received your letter of (date), enclosing 感谢（某日）的来信以及随信寄来的 concerning 我们已收到（某日）关于的来信,如果写信的开头或者是信中要提到某件事情： with reference to 关于 further to 继之后 with regard to 关于 I am writing in connection with 我写信是为了 A point in your letter gives us great concern that 我们很关心您信中提到的 Regarding 关于,告知好消息 I am pleased to tell you that 我很高兴的告诉你/通知你 I am delighted to inform you I am happy to advise you We are pleased to inform you that We have pleasure in informing you that We have the pleasure to apprise you of We have the honour to inform you that (of),坏消息 I regret to tell you that 很遗憾/很抱歉告诉你/通知你 I am sorry to inform you I am sorry to advise you that We regret that 我们很遗憾,说明能做与不能做的事情 We are unable to 我们不能 We are able to 我们能 We have been forced to 我们不得不,说明原因 This was owing to 这是因为(多半为坏消息) Due to 这是由于 As a result of 这是的结果 Because of 这是因为 请求采取行动，如果紧急的话，可以加上后面的词组 Please could you as soon as possible 请你尽快 We would be grateful if you could without delay 如果你能尽快，我们将不胜感激 We would appreciate it if you could immediately 如你能尽快 我们将不胜感激,道歉 We must apologize for 我们必须为表示我们的歉意 We apologize for 我们必须为道歉 We are extremely sorry for 我们为感到抱歉 询问信息 We would like to know about/if 我们想了解有关 Please could you give us further detail about 请给我们更多有关的信息 We would be grateful if you could let us know about/if 如果能告诉我们有关，我们将不胜感激 We would appreciate it if you could inform us about/if 如果能告诉我们有关，我们将不胜感激,轻度抱怨 Unfortunately, 然后直接说不幸的事情发生了，比如， Unfortunately, we have not yet received your payment, we would be grateful if you could make the payment soon. 提起注意（用在强烈抱怨中） I should like to draw your attention to (the fact that) 我想提请你们注意 I should like to point out that 我想指出 I should like to remind you that 我想提醒你们 I hope that it is not necessary to remind you that 我希望没有必要提醒你们 警告 Unless 除非， 否则我们将不得不 If (not) , we will be forced to 如果不， 我们将不得不.,