Avaya Integrated Management 3.0 Overview,Management Drivers,As corporate infrastructures are merging, the expectation is to migrate to a common, unified system & network management Simplifying installation and provisioning tasks, especially for large, distributed networks Centralization of corporate system management (lower TCO, resource constraints, corporate policy) These are viewed as of even grater need when you migrate to Voice over IP (VoIP) New solutions in Avaya portfolio (very small branch office solutions, mobility,video) Upgrades of past and current management offers changes in corporate supported environment, new features Integrated Management goal: provide management solutions for CM centric networks, that ease deployments and enable sales of CSD products, and increase market acceptance and comfort level with Avaya VoIP solutions,VoIP network management,The tools needed to deploy and manage your VoIP network (local and distributed) in order to keep hands on your VoIP service Automatic discovery and display of your network Provides a VoIP centric view of your network Fast location of VoIP components in the network Fault Monitoring and Connectivity testing VoIP QoS monitoring and alerting Intelligent Event management with user-customized event formatting and notifications Option to display 3rd party IP devices which are part of the network Inventory reports and distribution of software and firmware updates across local and remote sites Backup and distribution of devices configurations Easy to use tools for handling large scale deployments,VoIP network management VoIP System View,Hierarchal and logical view of Avaya VoIP network, from the server to the IP Phone The current association of active IP phone to CLAN The last known association of inactive phone to a CLAN Launch related applications in focus when an item is clicked (e.g. launch ASA for that extension when that IP Phone is clicked),Note: this is not yet another Network Management tool that IT may elect not to use. This is a specific tool for management of the Avaya VoIP application,Software Update Manager 3.0,List devices and Media Modules inventory Analyze versions and highlight devices running outdated versions Automatically and manually retrieves latest version from Avaya Support Web site Schedule the upgrades to multiple devices New: support IP Phone FW on branch GW,Avaya monitoring tools VoIP Monitoring Manager,Displays a summary report showing the minimum, maximum and average delay (latency), jitter and percentage packet loss for session data New in 2.1: SQL storage setting & increased capacity for history reports on service levels New: generate a trap if no RTCP data is received in customer definable time limit The missing link between IT and Telecom managers for fast and efficient troubleshooting,Installation and Provisioning Market needs,Installation and provisioning of large, complex, converged solutions is error-prone, time-consuming, and costly. Large scale installations of hundreds/thousands of branch gateways need highly scalable provisioning tools Customers concerns Pre-installation planning and data gathering Hand-offs for staged deployments Costs of installation & maintenance Post-installation on-going management by the IT and telecom departments,Provisioning and Installation Manager 3.0,Provisioning and installation of large numbers of gateways Centralized Individual and bulk management of branch offices “Cookie cutter” installs and policy updates Tools appropriate for merged data and voice capabilities, especially in gateways G250 (including SLS) G350,Advanced System Management Fault and Performance Manager 3.0,Help-Desk functionality (Maintenance Manual interface) Provide Enhanced AlarmTrap Filtering Provide Access to Warning Level Traps from Communication Mgr IP Trunk View (Similar to DCS view, w IP Trunk linkage displayed) New Support for: Enterprise Survivable Servers Auto Fail-Back to Primary server G250 Crossfire Board (TN2602) (Display, Busy-out, Status, etc.) Modular Messaging SNMP Support Interactive Response SNMP Support,Network Management Console with VoIP SystemView 3.0 User Connectivity Search,Network Management Console with VoIP SystemView Overview of New Features,New, streamlined look and feel Node Connectivity View User Search High-availability status changes New Hardware support,New Look and Feel,Add whatever slides make sense for your presentation!,Node Connectivity View,Network Management Console will display network elements attached to Ethernert ports on gateways and infrastructure switches Displays type, IP and MAC Address for all attached devices Extended User connectivity data for VoIP Phones: Extension Port Location User Name,User Connectivity Search,New, enhanced Search capability allows search for users and stations in addition to gateways and switches Scenario: Mr. Cruzo has complained of bad quality on his phone calls. How do you find where this IP Phone is in your Avaya VoIP network? Where do you start troubleshooting this problem?,