,Postgraduate English for Non-English MajorsMon. 8:00-11:00 Classroom 2212 Students majoring in Property Assessment, School of Business,Objectives,improve listening & speaking skills improve note-taking skills improve communicative skills prepare for the end-of-term test on listening, speaking and writing,Overall Grading,非免修生： Speaking Test 20% Writing Test 50% Class Participation 30% 免修不免考生： Speaking Test 50% Writing Test 50%Total: 100,Writing Test (50%),1. Listening comprehension 30%Part I Fill in the blanks.(15%) Part II Outline a lecture. (15%)2. Essay Writing 20%考试内容与教学内容有30-50%的相关性,Class participation (30%),Attendance Attitude and performance Assignment,Speaking Test (20% or 50%),Overall Grading,Writing Test 50% Class Participation 30% Speaking Test 20%Total: 100,Marking Criterion,pronunciation & intonation vocabulary & grammar discourse management interactive communication,Assessment Scales,沟通英语 高级实用英语视 听说技能 (第二版),Textbook,沟通英语 (compulsory),U1 Conversational Skills U2 Nonverbal Communication U3 Cross-Cultural Communication U4 Classroom Communication U5 Listening Skills U6 Telephone Skills,U7 Male-female Communication U8 Team SkillsU9 Problem Solving SkillsU10 Debating SkillsU11 Presentation Skills (1)U12 Presentation Skills (2) U13 Interviewing Skills,Pronouncing American English: Sounds, Stress, and Intonation by Gertrude F. Orion,By,李文博士说英语系列：美语语音训练 （附光盘） 华东理工大学出版社,Cambridge ESOL Exams Common European Framework,Overview of Cambridge ESOL,BULATS Business Language Testing Service,BEC Business English Certificates,ILEC International Legal English Certificate,ICFE International Certificate in Financial English,WORLD OF WORK ASSESSMENT,Unit One,How to be a good conversationalist,Objectives,use effective strategies to start, continue, and end conversations understand the importance of small talk identify mistakes in small talk notetaking skill/understanding the importance of note taking,Key Ideas,small talk ice breaker elaborate,Vocabulary,ice breaker complaint compliment Elaborate Genuine Gossip entice ethnic discreet Cultivate upbeat visual auditory transition Recap Hypocritical expressive excessive,How to be a good conversationalist,I. How to start a conversation II. How to keep a conversation going III. How to end a conversation,How to start a conversation,A. Opening lines = icebreakerspositive (not negative/complaints )ex:a. complimentsb. news eventsB. Best way to initiate a conversationsincere, respectful, interested,How to keep it going,Asking questions = elaboration technique1. Yes/No2. genuine interest3. the last thing a person saysB. Seven tips,1. be aware of body & facial language2. dont gossip3. cultivate a wide range of topics4. have a sense of humor5. dont interrupt6. be enthusiastic & upbeat7. be flexible in your point of view,Seven tips,How to end a conversation,Signals:1. break eye contact2. use transition words3. recap (sum up) what was said4. give handshake,A good conversationalist knows,How to start a conversation How to keep a conversation going How to end a conversation,Video Lesson,What kinds of skills are involved in good communication? Why are good communication skills so important in todays workplace? What are some occupations where your ability to communicate is not important? What sort of occupation would you like to have someday? Why are good communication skills important for that occupation?,WHO makes small talk?,those who do not know each other at all people who are only acquaintances office employees customer service representatives, waitresses, hairdressers, receptionists,WHAT do people make small talk about?,weather current events something that you and the other speaker have in common school /work,WHERE do people make small talk?,where people are waiting for something (bus stops, boarding area, doctors waiting room, in queues, elevators, lunchrooms, restrooms) social events,WHEN do people make small talk?,the first time you see or meet someone on a given day during a break in a meeting or presentation when there is very little noise,WHY do people make small talk?,break an uncomfortable silence fill time be polite,Taboos,personal information (age, salaries, marriage, weight, etc.) body negative comments or private issues about another person controversial issues (religion, race, sex, drugs, politics) issue that one does not seem comfortable with or interested in,At a Bus Stop,not common to discuss personal information relating to work not acceptable to discuss salaries too personal politics is not a “safe” subject The woman suggested that she wanted to end the conversation. The man did not take the hint. not an appropriate time to start a new conversation,At a Party,rude not to say anything or answer someone keep negative comments out of talk not appropriate to discuss salaries Bodies are not a “safe” topic. The man did not take the cue that the woman wants to end the conversation. “Wait” is a very direct word that should never be used in small talk. Religion is not a “safe” subject.,