走进高考 文化品格渗透,Unit 4 Cyberspace,Suppose youre in a rush，feeling tired，not paying attention to your screen，and you send an email that could get you in trouble. Realisation will probably set in seconds after youve clicked “send”.You freeze in horror and burn with shame. What to do？Here are four common email accidents，and how to recover. Clicking “send” too soon Dont waste your time trying to find out if the receiver has read it yet.Write another email as swiftly as you can and send it with a brief title explaining that this is the correct version and the previous version should be ignored.,Writing the wrong name The sooner you notice，the better.Respond quickly and briefly，apologising for your mistake.Keep the tone measured：dont handle it too lightly，as people can be offended，especially if your error suggests a misunderstanding of their culture (i.e.incorrect ordering of Chinese names).,Clicking “reply all” unintentionally You accidentally reveal(透露) to the entire company what menu choices you would prefer at the staff Christmas dinner，or what holiday youd like to take.In this instance，the best solution is to send a quick，light-hearted apology to explain your awkwardness.But it can quickly rise to something worse，when everyone starts hitting “reply all” to join in a long and unpleasant conversation.In this instance，step away from your keyboard to allow everyone to calm down.,Sending an offensive message to its subject The most awkward email mistake is usually committed in anger.You write an unkind message about someone，intending to send it to a friend，but accidentally send it to the person youre discussing.In that case，ask to speak in person as soon as possible and say sorry.Explain your frustrations calmly and sensiblysee it as an opportunity to clear up any difficulties you may have with this person.,解析 细节理解题。根据第二段中的“You freeze in horror and burn with shame.(你吓呆了，脸羞愧得发烫)”可知，你此时的心情是很糟糕的(awful)，故选C项。,36.After realising an email accident，you are likely to feel . A.curious B.tired C.awful D.funny,答案,解析,36,37,38,39,40,解析 细节理解题。由题干中的“written the wrong name”可定位到“Writing the wrong name”下的“.apologising for your mistake.Keep the tone measured：dont handle it too lightly.”。由此可知，如果在电子邮件里写错了名字，以一种严肃的方式向对方道歉是最好的，故选A项。,37.If you have written the wrong name in an email，it is best to . A.apologise in a serious manner B.tell the receiver to ignore the error C.learn to write the name correctly D.send a short notice to everyone,答案,解析,36,37,38,39,40,解析 细节理解题。由题干中的“reply all”可定位到“Clicking reply all unintentionally”下的“In this instance，step away from your keyboard to allow everyone to calm down.”。由此可知，此题应选B项“避免进一步的参与”。,38.What should you do when an unpleasant conversation is started by your “reply all” email? A.Try offering other choices. B.Avoid further involvement. C.Meet other staff members. D.Make a light-hearted apology.,答案,解析,36,37,38,39,40,解析 细节理解题。由题干中的“an offensive email”可定位到“Sending an offensive message to its subject”下的“In that case，ask to speak in person as soon as possible and say sorry.”。由此可知，此题应选D项“通过与接收者面对面地谈话”。,39.How should you deal with the problem caused by an offensive email? A.By promising not to offend the receiver again. B.By seeking support from the receivers friends. C.By asking the receiver to control his anger. D.By talking to the receiver face to face.,答案,解析,36,37,38,39,40,解析 主旨大意题。本文主要列举了发电子邮件时常出现的四种意外情况，并就如何处理这些意外情况给出了建议，故C项“处理电子邮件意外情况”符合本文主旨。,40.What is the passage mainly about? A.Defining email errors. B.Reducing email mistakes. C.Handling email accidents. D.Improving email writing.,答案,解析,36,37,38,39,40,