Oral English For Civil Aviation Service,Unit 3,民航服务英语口语,January 1st. ( the first) February 2nd. (the second) March 3rd. (the third) April 4th. (the fourth),Revision,May 11th. (the eleventh) June 12th. (the twelveth) July 13th. (the thirteenth) August 15th. (the fifteenth),Revision,September 20th. (the twentieth) October 21st.(the twenty-first) November 22nd. (the twenty-second) December 23rd.(the twenty-third),Revision,Cabin English Announcement,广 播 词,Welcome aboard Shenzhen Airlines. Please take your seat according to your seat number. Place your hand baggage in the overhead compartments; heavy items, fruits and easy-broken items should be stowed under the seat as quickly as possible and keep the aisle clear for others to be seated. Please do not touch any emergency equipment marked with red signs. Passengers next to the emergency exit, please keep away from the emergency door handles. Thank you for you cooperation!,Welcome aboard Shenzhen Airlines. 欢迎乘坐深圳航空班机。 Please take your seat according to your seat number. 当您登机后，请对号入座。 Place your hand baggage in the overhead compartments; 请将您的手提行李放在头顶上方的行李架上。,heavy items, fruits and easy-broken items should be stowed under the seat as quickly as possible and keep the aisle clear for others to be seated. 重物,水果和容易碎物品应尽快放在座椅下方，请保持客舱通道畅通以便其他旅客就坐。 Please do not touch any emergency equipment marked with red signs. 请勿触摸红色标识应急装置。,Passengers next to the emergency exit, please keep away from the emergency door handles. 乘客们请远离紧急出口以保持通畅。 Thank you for your cooperation! 谢谢您的配合！,Telephone Reservation,电话订票,1. 预定（v.） 2. 票 3.航空公司 4. 预定（n.） 5. 电子客票 6. 发行 7. 代理人 8. 互联网 9. 旅客 10. 机场 11. 办理登机手续 12. 身份证 13. 护照 14. 方便的 15. 处理 16. 项目 17. 项目 18. 起源 19. 目的地 20. 离开 21. 经济舱 22. 商务舱 23. 头等舱 24. 基本的 25. 提供 26. 路线 27. 合理的 28. 直达航班 29. 衔接航班 30. 根据 31. 目的 32. 可利用的 33. 旺季 34. 那样的话 35. 推荐 36. 候补,Words & Expressions,Text Book P1-2,A: Hello, this is Baosheng Booking Office. May I help you? P: Yes, I want to book tickets from Beijing to Hongkong. A: When will you want to go there? P: Next Wednesday.,Dialogue 1,A: How many seats would you like? P: Two, please. A: Which class would you prefer? P: Economy class, please. A: OK. Just a moment, please. A: Thank you for waiting. Seats are available on CA982 on January 13th, next Wednesday. Is that OK?,P: OK. A: May I have your name, please? P: Li Ming. A: And your telephone number, please? P: 132 4197 3753 A: Thank you. Ive confirmed two economy class seats on CA982 on January 13th, next Wednesday. It leaves Beijing at 11:00 in the morning and arrive in Hong Kong at 2:30 in the afternoon. Is it OK?,P: OK. Thank you. A: What else? P: NO. Thank you. A: Have a nice trip. Thank you for calling Baosheng.,每天早晚用甜美流畅地朗诵客舱广播词三遍； 熟记本单元所学的航空英语单词，互相听写在作业本上。 熟读本单元对话，并与同学扮演角色练习。,Assignment,The End,