Unit 8,acceptance and order,After several rounds of counter offers and re-counter offers, both parties may come to an agreement. Acceptance refers to an oral or written confirmation, indicating an unreserved assent of a deal. “接受”是指口头或书面确认并表示对交易的无条件同意。 It can be given by the seller or the buyer. Order refers to an oral or written request to supply a specified quantity of goods. Put it another way, an order is a demand to buy an exact amount of goods. It is usually placed by the buyer.,Brief Introduction,When the buyer sends the seller an order for some goods, usually he also sends him a confirmation of purchase in duplicate to be countersigned 会签, with one copy to be returned for file. The seller sends a confirmation of sales in duplicate to the buyer to be countersigned, with one copy to be returned for file. After signing the confirmation, the buyer opens a letter of credit, the seller gets the goods ready for shipment after he receives the letter of credit.,General procedures,To build business relations Inquiries Offers Counter-offers and re-counter offers Acceptance and order Confirmation of purchase or confirmation of sales Open letter of credit Get goods ready for shipment,What necessary details should be included in an order? Name of commodity, model number, size, colour, or any other relevant information Quantity Date and method of shipment Price per item (unit price) The packing Terms of payment,order,Exporters possible response to an order,1. accept the order Send a letter to acknowledge the order 2. refuse the order a. he is unable to supply the goods right now -business may be continued in the future b. he is unsatisfied with the terms and conditions set forth in the order -may return to another round of re-counter offers,letters for acknowledging an order,Step 1 Express your thanks for the order. Step 2 State your acceptance for the order. Step 3 Include an assurance of prompt and careful attention. Step 4 hope for further order.,Acknowledge a first order,“First orders” is orders from new customers. A reply to first orders should include: 1. express pleasure at receiving the order 2. add a favourable comment on the goods ordered 3. include an assurance of prompt and careful attention 4. draw attention to other products likely to be of interest 5. hope for further orders,Letters for placing an order,Sample letter 5,Sample letter 6,Sample letter 4,Sample letter study,Sample letter 3,Letters for acknowledging an order,Sample letter 1,Sample letter 3: the acceptance of the firm offer,Dear Sirs, We have received your kind offer of June 8th, for 1000 sets of computers COMPAQ 1200+, at $870 per set, with a 5% discount, as per copy of our telegram enclosed, which we herewith confirm. We accept your offer. Please send the goods at once to our order, and draw upon us in the usual way, noticing us when you dispatch the goods. Yours faithfully,Writing Steps,1.acknowledge receipt of the offer,2. State your acceptance of the offer,3. Urgent the seller to prepare the goods,Sample letter 4: An order from a new customer (1),Dear Sirs, Thank you very much for your letter of 15th June with model and price lists. We have chosen COMPAQ 1200+ for which we enclose Order No. 988. The goods are urgently required, so prompt delivery will be most appreciated. Yours faithfully,Order No. 988 FEI Corporation New York, USA Dear Sirs, Please supply: Quantity Article Price Delivery 1000 sets COMPAQ 1200+ $870 per set August, 10 Packing: Each set to be packed in a plastic box, with a wooden case as an outer package. Insurance: W.A. for 10% over the invoice amount. Marks: As usual with our previous orders. Terms: Draft at sight under an irrevocable letter of credit. we have instructed our bank to open a letter of credit for the amount of this order. You will soon hear from your bank. Yours faithfully,Writing Steps,1.acknowledge receipt of the offer,2. State the order is enclosed,3. Urgent the seller to deliver the goods as early as possible,4. the enclosed order form订单表: quantity, name of commodity, price, shipment date, packing, insurance, marks, terms of payment,Sample letter 6: Order with terms and conditions,Dear Sirs, In reply to your letter of May 2nd, we are very interested in Shanghai Printed Pure Silk Fabrics you offered and have decided to place an order for the following, on the terms stated in your letter. Quantity Pattern No. Price 15000 yards 9001 US $12 per yd. 15000 yards 9003 US $15 per yd. We place this order on the clear understanding that only if you can guarantee dispatch in time to reach us by the end of this month, and that we reserve the right to cancel it and to refuse delivery after this date. We suggest payment by bill of exchange drawn on us at 30 days sight. Please say whether this is agreeable to you. Yours faithfully,Writing Steps,1.acknowledge receipt of the offer,2. Express t