,IT MANAGEMENT CONSULTANTS,ZEDESENS MISSION,To raise the levels of the quality of ICT and related services in the environments within which we operate for the benefit of our clients, our consultants and our communities,ABOUT ZEDESEN,Commenced operations in May 2001. Solely to provide value-added vendor-independent Information Technology Management Consultancy services. Developed own tools and methodologies based on experience in the region and exposure to international standards.,ZEDESENS STRENGTHS,S.S.S.H.A.R.P.E.N.S. Methodology coupled with ADA tool Results in Structured Strategy,The right blend of resources and vast experience Results in Proven Quality Service,Overall Benefits Improved Business Performance Outcomes & Competency Through Best Practices,Methodology,Resources,Mission,Currently Zedesen is represented in four African countries namely Kenya, South Africa, Botswana and Zimbabwe,OUR PRESENCE,ADA Approach,Diagnostic,Analysis,Implementation,Assignment Delivery Approach comprises three phases namely Diagnostic, Analysis and Implementation,OUR STANDARD APPROACH,ASSIGNMENT DELIVERY APPROACH (ADA),Diagnostic,Details the issues that the organization needs to address from an IT perspective.,Analysis,Alternatives are derived that will remedy the issues brought out in Diagnostic Phase.,Implementation,Overseeing the implementation of the best alternative chosen from the Analysis phase.,Project Deliverables,Statement of Recommendations,Target Status,Statement of Issues,Diagnostic,Meet key management and staff Collect information on existing IT systems. Identify issues based on availed information,To detail the clients current systems and business issues,Purpose,Activities,A.D.A DIAGNOSTIC,Statement of Issues with R A G Rating,Deliverable,To analyse the issues and determine causes and possible solutions to these issues.,Purpose,A.D.A - ANALYSIS,Activities,Deliverable,Input is the Statement of Issues Analyze issues and their causes Identify key project requirements Determine possible solutions,Statement of Recommendations with R A G Rating,Analysis,Determine optimal recommendations for each assessment area. Integrate recommendations into Enterprise Target Template. Manage the implementation.,Purpose,Activities,A.D.A IMPLEMENTATION,To Manage the implementation of the Statement of recommendations.,Deliverable,Target Status with R A G Rating,Implementation,OUR METHODOLOGY,S. S. S. H. A. R. P. E. N. S.,Security & Environment,Hardware & Operating Systems,Service Level Agreements & Contracts,Electronic Commerce,Regulatory Compliance, Policies & Procedures,S.S.S.H.A.R.P.E.N.S.,Strategy & Plans,People & Performance,Networks & Infrastructure,Applications & Business Processes,Standards & Benchmarks,S.S.S.H.A.R.P.EN.S.,Addresses issues concerning Compliance with International and Industry standards.,Covers issues of hardware, software, application systems, security and controls.,Addresses the business strategy, goals and plans for implementing IT strategy.,Description,Assessment Areas,Strategy & Plans,Security & Environment,Standards & Benchmarks,13,S.S.S.H.A.R.P.E.N.S.,Assesses current policies, procedures and regulatory compliance with regard to statutory requirements.,Concentrates on the packaged and bespoke application software in relevance to the business processes.,Reviews the Computer hardware and operating systems in relation to their appropriateness for the Enterprises needs.,Description,Assessment Areas,Hardware & Operating Systems,Application & Business Processes,Regulatory Compliance, Policies & Procedures,14,S.S.S.H.A.R.P.E.N.S.,Assesses the organization preparedness to formulate and implement e-commerce strategies.,Focuses on the human resources qualifications and experience in order to map out performance scales and training plans.,Description,Assessment Areas,People & Performance,Electronic Commerce,Networks & Infrastructure,15,S.S.S.H.A.R.P.E.N.S.,Assesses optimal options of computer and voice networks infrastructure,Assesses all available contracts and agreements to ensure that they are current and valid in order to protect our clients effectively.,Description,Assessment Areas,Service Level agreements & Contracts.,16,S.S.S.H.A.R.P.E.N.S.,THE S.S.S.H.A.R.P.E.N.S. FILTER,D,A,I,EFFECT OF OUR APPROACH,OTHER SERVICE LINES,Technology Gateway Solutions,We offer business intelligence to foreign technology companies interested in doing business in East Africa.,Information Warehousing,We research and maintain data on the ICTservices available in the marketplace. This business line assists us to better serve our clients.,Training,We provide management coaching and mentor programmes to enhance managements ability to cope with the introduction of new technologies in the work place,OTHER SERVICES LINES,Technology Gateway Solutions,Identify Foreign Company Requirements. Scan local market for opportunities. Perform R