酒店管理英语听说教程,范广丽 袁立辉 主编,ISBN：978-7-5663-0385-1 2012年9月 北京第1版,Unit 1 Room Reservation,Part A Phonetics: Monophthongs 单元音The Front Vowels 前元音i:i,Part B Listening In: Cancel or Change Reservations,Part C Speaking Out: Room Reservation,Part D Further Listening,Part A Phonetics: Monophthongs 单元音The Front Vowels 前元音i:i,Page 1 Task 1 i: Task 2 i Task 3 Words Task 4 Phrases Task 5 Sentences,Unit 1,3,Part B Listening In: Cancel or Change Reservations,Page 3 New Words draw vt. 取，提取 abundant adj. 丰富的，充足的 from bad to worse 越来越坏 multiple adj. 许多的 associate with 与在一起 cancellation n. 取消，撤销 penalty n. 处罚，惩罚,Unit 1,4,Task 1 Short Conversations,1. M: When will you leave? W: A quarter to eleven. Q: When will the woman leave? B. 10:45 2. W: Where will you spend the summer vacation? M: I will go home, and then our family will go to Qingdao. Q: Where will the man go first in the summer vacation? A. Go home. 3. W: Where are you going? M: Im going to draw some money. Q: Which place will the man go to? D. The bank.,Unit 1,5,Scripts,4. W: Youd better give up smoking and have abundant sleep. Otherwise, your health will be from bad to worse. M: OK, Ill try. Thank you. Q: What is the relationship between the two speakers? A. Doctor and patient. 5. W: How can I get to the office? M: Im also a stranger here. Q: What can we learn from the conversation? C. The man doesnt know the way to the office, either.,Unit 1,6,Scripts,Part B Listening In: Cancel or Change Reservations,Page 4 Task 2 Long Conversation,Unit 1,7,Man: Its your turn, Mrs. Smith. What do you want? Mrs. May: How much is the beef? Man: $25 per kilogram. Mrs. May: OK. Give me four pieces. Man: All right. Six hundred grams and fifteen dollars. Anything else? Mrs. May: I want some pork for roast. Man: So for how many people? Mrs. May: Four. Man: This piece is good. 1.2 kilograms. Is that enough? Mrs. May: Yes. How much in all? Man: Thirty-five dollars. Mrs. May: Well, this is fifty dollars.,Unit 1,8,Scripts,6. Where did this conversation probably take place? B. In a butcher. 7. Why did Mrs. Smith buy some pork? C. For roast. 8. How many people would take part in the roast? B. 4. 9. How much did Mrs. Smith spend on pork? D. $ 20. 10. How much money would the butcher give change to Mrs. Smith? A. $15.,Unit 1,9,Part B Listening In: Cancel or Change Reservations,Page 4 Task 3 Passage,Unit 1,10,Hotel travelers could cancel or change their reservations in many ways, but there are some basics you should keep in mind. When you cancel a hotel reservation for multiple days or with multiple rooms, make sure to confirm with the company that youve actually canceled everything associated with the reservation and not just part of the trip. When you do cancel a hotel reservation, print out the cancellation confirmation you receive online or ask the customer service representative to send you a copy via email or regular mail. Lastly, my advice when canceling a reservation is to do it over the phone. I find that making reservations is easiest online, but I have less confidence in canceling them that way. Id rather speak to a person who can tell me what, if any, cancellation penalty charges I am responsible for and when they will appear on my credit card. 11.(F) 12.(T) 13.(F) 14.(F) 15.(T),Unit 1,11,Scripts,Part C Speaking Out: Room Reservation,Page 5 New Words availability n 可得到的人(或物) confirm vt. 确认 discount n. 折扣 guarantee vt. 保证，担保 confirmation n. 确认 business suite 商务套房,Unit 1,12,Task 1 Sample Dialogue,Part C Speaking Out: Room Reservation,Page 6 Task 2 Pair Work,Unit 1,13,Part D Further Listening,Page 6 Task 1 Sentences Task 2 Dialogues Task 3 Passage,Unit 1,14,对外经济贸易大学出版社市场营销部 地址：北京市朝阳区惠新东街10号 电话：010-64492342 http:/www.uibep.com E-mail: uibep126.com,谢谢！,