- 1 - 河南省太康县河南省太康县 2016-20172016-2017 学年高一英语下学期期末考试试题（学年高一英语下学期期末考试试题（A A 卷）卷） 第二部分阅读理解(共两节，满分 40 分) 第一节(共 15 小题海小题 2 分，满分 30 分) 阅读下面短文，从每题所给的 A,B,C 和 D 四个选项中，选出最佳选项，并在答题卡上 将该项涂黑。 A A fantastic opportunity to join a fast growing e-commerce based window blind organization. Working in an ever-changing market place the business is continually improving and evolving as new products are brought to market and new ideas and processes are developed. They require excellent all-round customer service skills both over the phone and via email. You will be able to manage your own workload and prioritize the jobs that need to be done. The role will include: - Managing the customer journey from start to finish: a. Taking customer inquiries via the telephone and email to help customers find the right product for them. b. Processing orders accurately and efficiently c. Working pro-actively to deal with issues before they become problems. d. Keeping the customer updated throughout the manufacture and delivery process. e. Providing aftercare where necessary. Required Skills: - Minimum of 1 Year experience in a customer service role. - Exceptional communication skills both on the phone and face to face. - Excellent numeracy and literacy（识字） skills with a minimum of a grade “C“ at GCSE in both English and Maths. - At all times calm, welcoming and genuinely customer focused. - Able to work in a team and on own. - Must have an eye for detail, use their initiative and be accurate - Sound knowledge in ICT and using Microsoft office particularly Microsoft excel and outlook Previous experience of working for an e-commerce retailer would be - 2 - advantageous but full training will be provided. Hours of working: 9.00 - 5.30pm 1 hour lunch. Holidays 20 days plus Public Holidays increasing after 2 years of service by 1 additional holiday day per year up to a maximum of 25. Get the Recruitment Genius Advantage today. As the UKs largest online recruitment advertising company placing more candidates than anyone else. 21. What is the advertisement looking for? A. a sales assistant B. an electrical engineer C. a customer service executive D. a business development manager 22. What will the worker do if he is hired? A. solving the difficult problems. B. Dealing with orders efficiently. C. Keeping delivery process active. D. Taking customer inquiries face to face. 23. Who will be offered the job according to the required skills? A. The one with two years related experience. B. The one with best numeracy and literacy skills. C. The one who is warm-hearted and careful. D. The one with communication skills only on the phone 24. How long will you holidays last if you work here for one year? A. At most 20 days B. At most 25days C. At least 20 days D. At least 25 days B B In 1900, Bessica, also known as Bessie, moved to New Hampton, where she worked as a dentist while attending Tufts University. After receiving her Doctor of Medicine degree in 1903, she traveled to Paris, France to study music and painting. It was there in 1908 she watched Wilbur Wright demonstrate his Wright Flyer. Then she set into motion her own intentions of flying a plane. Then Bessica met Francois “Frank“ C. Raiche. The two married and moved to Hempstead, New York. She, along with her husband, built a Wright type biplane in their living room.The Raiches opted to construct their flyer from bamboo and silk instead of the heavier canvas covering used by the Wright brothers. - 3 - On September 16, 1910, in her homemade flyer, in Hempstead Plains, New York, Bessica Raiche became the first U.S. woman accredited by the Aeronautical Society of America for a solo flight. Bessica, being lighter in weight than her husband, had been chosen to be the first to attempt a flight. That day, she made five flights. The last flight covered approximately one mile. October 13, 1910, Bessica was awarded a diamond- studded gold medal with the inscription “First Woman Aviator in America“ by Hudson Maxim. Bessica and Francois Raiche went on to build two more airplanes. They were innovators（创新者） in the use of lighter weight materials in aircraft construction. By 1920 the family lived in Newport Beach, California. Bessica turned her attention to her medical career as a physician. Not only was she one of the first female aviators, she was also one of the first women specialists in obstetrics and gynecology in the United States. 25. What was Bessicas first job? A. a musician B. a dentist C. a painter D. a pilot 26. Why was Bessica chosen to try out the first flight rather than her husband? A. she watched others do it. B. She could fly more times. C. She weighed less. D. she could fly farther. 27. What can we learn about Bessica from the passage? A. She is brave and serious. B. She is gifted in flying. C. She is more determined to her career. D. She is a pioneer in many fields. C Just a few short days ago, our beloved dog of 14 years passed away. In truth, I had no idea how my children would rea