Chapter 17,Managing Retailing, Wholesaling, and Market Logistics,Objectives,Retailing Wholesaling Market Logistics,Four Levels of Retail Service,Self-service Self-selection Limited-service Full-service,Retail Positioning Map,Classification Of Retailer Types,Specialty Stores,Department Stores,Supermarkets,Convenience Stores,Off-Price Retailer,Superstores,Catalog Showroom,Store Type Length and Breadth of Product Assortment,Discount Stores,Types of NonStore Retailing,Direct Selling,Direct Marketing,Buying Services,NonStore Retailing Accounts for More Than 12% of All Consumer Purchases, and is trending up.,Automatic Vending,Low Price Low Status Low Margin,Mid Price Mid Status Mid Margin,High Price High Status High Margin,New Entrants,Wheel of Retailing,Why are Wholesalers Used?,Goals of the Logistics System,Provide a Targeted Level of Customer Service at the Least Cost. Maximize Profits, Not Sales.,Inventory When to order How much to order Just-in-time,Costs Minimize Costs of Attaining Logistics Objectives,Warehousing Storage Distribution,Order Processing Submitted Processed Shipped,Logistics Functions,Transportation Water, Truck, Rail, Pipeline & Air,Logistics Systems,Transportation Modes,1. Speed.,2. Dependability.,3. Capability.,4. Availability.,Checklist for Choosing,Transportation Modes,Rating Transportation Modes,