软 件 质 量 保 证,深圳市利波华管理工程有限公司 SHENZHEN BENESINO MANAGEMENT ENGINEERING CO.，LTD.,一、模型要求,1,目标,目标 1 软件质量保证活动是有计划的 目标 2 软件产品和活动对于适用标准、规程和需求的遵循情况得到客观验证 目标 3 受影响的组和个人得到软件质量保证活动和结果的报告 目标 4 高级管理者处理不能在软件项目内解决的不一致性问题,3,执行承诺,承诺1 项目遵循拟定的组织政策实施软件质量保证,执行能力,能力1 存在负责协调和执行项目SQA的组 能力2 提供充足的资源和资金执行SQA活动 能力3 培训SQA组的成员执行SQA活动 能力4 软件项目的成员接受SQA组的任务、职责、权威和价值的定位,执行活动,活动1 按照文件规程为软件项目准备SQA计划 活动2 按照SQA计划开展SQA组的活动 活动3 SQA组参与项目软件开发计划、标准和规程的准备和评审 活动4 SQA组评审软件工程的活动以验证一致性 活动5 SQA组审核指定的软件工作产品以验证一致性,活动6 SQA组定期向软件工程组报告其活动结果 活动7 按照文件规程文件化在软件活动和软件工作产品中识别的偏离，并加以处理 活动8 适当时，SQA组与顾客的SQA人员一起对其活动和发现进行定期评审。,测量和分析,测量1 进行测量以确定SQA活动的成本和进度状况,验证执行,验证1 高级管理者定期评审SQA活动 验证2 项目经理在定期和事件驱动基础上评审SQA活动 验证3 独立于SQA组的专家定期评审项目的SQA组的活动和软件工作产品,三。工作流程,Approval Form,Create Estimates,REQUIREMENTS MANAGEMENT,Definition Analysis Proposal and Project Planning,Replanning needed?,PROJECT PLANNING,ESTIMATION,COMMITMENT CONTROL,PROJECT TRACKING,PROJECT MANAGEMENT REVIEWS,SOFTWARE QUALITY ASSURANCE,Return to Commitment Point OR when Project is Complete Go to Delivery Point,Initial Planning,Review Estimates,Commitment Negotiation,Commitment Point,Commitment Tracking,Compare Actuals to Plans,Evaluate Status and Performance,Requirements Status Tracking,Status Meetings Project Reviews Commitment Reviews,Annual SQA Plan,Conduct Audits,Postmortem,Update Historical Database,Requirements Change Control,Replanning,Additional Estimates,New Commitment Negotiation,Delivery Point,No,Yes,Report audit results at end-of-audit, end-of-month, end-of-phase,Plan approved?,Is it time for quarterly review?,Obtain direction and priorities from Steering Committee and prepare annual SQA plan,Develop detailed audit procedures and criteria, provide training,Conduct audits,Steering Committee Oversight Activities,Audit Planning and Execution Activities,Review SQA plans, non-compliance items; assign action items for non-compliance items,Document and distribute new/revised plan,YES,YES,NO,NO,Escalate to director,Review and approve annual SQA plan,YES,NO,NO,YES,三。案例分析,详见参考资料No7&No8,4,