2019/8/23,1,Making a telephone call,2019/8/23,2,Important words,available可得到的 get through打通了 dial拨号 pin number 密码 dial tone 拨号音 message口信 public phone公用电话 be engaged占线 fax传真 hang up挂机 receiver话筒 operator 接线员 phone booth 电话亭 call back回电 transfer 转移 extension分机 mobile telephone手机 SMS短信 land line 座机电话 phone card 电话卡 busy signal 忙音 voice message 语音信息 phone book 电话本,2019/8/23,3,Telephoning,star key星号键 calling card 电话卡 mobile / cell phone 手机 hash key井号键 office/home number 办公室/住宅号码 country/area code 国家/地区代码 ( e.g +86 / +44 / +237 ) public phone 公用电话 prank call 恶作剧电话 long distance call 长途电话 speaker phone 免提电话 answering machine 录音电话 local call 本地电话 return a call 回电 automatic redial 自动拨号,2019/8/23,4,Telephoning,answer the phone 接电话 make/place a call 打电话 hang up 挂断 the line is engaged线路忙 call someone back 给某人回电话 get through to some one 接通某人 leave/take a message 留言 on the phone 在打电话 Useful Expressions Can I ask who is calling, please? 请问您是哪位? I had my phone stolen. 我手机被偷了。 Is Bob there? 鲍勃在吗? Could I speak to James please? 请问詹姆斯在吗?,2019/8/23,5,Telephoning,Sorry, hes just gone out for lunch. 对不起,他刚刚出去吃午饭了。 Ill put you through. 我帮你接通电话。 I had to change my number. 我得换电话号码。 Lets swap numbers. 咱们交换一下号码吧。 Carrie told me to say hello. 凯莉让我代她问好。 I need to recharge the battery. 我的电池需要充电了。 Thats a long distance call. 那是长途电话。 She just hung up straightaway. 她立刻把电话挂断了。,2019/8/23,6,Telephoning,Shall we just book the tickets over the phone? 我们能不能电话订票? Sorry, theres no answer. Who did you want to speak to? 对不起,没人接。你想打给谁? Its ok. Ill call back later. 没关系, 我过一会儿再打。 I might give you a ring over the weekend. 周末我给你打电话。 Do you want to leave a message? 请问您需要留言吗? Good morning, Id like to speak to the manager, please. 早上好, 我想和主管通话。,Ill give you a call tomorrow and we can talk about it then. 我明天给你打电话咱们再商量这件事。 Im afraid he isnt available at the moment. 恐怕他正忙着现在抽不出时间,其他人可以。 Can anyone else help you? 帮你吗?,2019/8/23,7,Telephoning,Dialogue 1 L (Leah) N (Nathaniel) L: Hello, this is the International Student Office. My name is Leah. How may I help you? N: Id like to speak to the Ms. Collins, please. L: Ok. Can I ask who is calling, please? N: This is Nathaniel Brown.,2019/8/23,8,Telephoning,L: And what is your call regarding? N: Id like to talk to her about my accommodation situation. L: Ok, Ill try and put you through. Please hold. N: Ok. L: Sorry, her line is busy at the moment. Can I take a message?,2019/8/23,9,Telephoning,N: Sure. Can you have her call me back on my cell phone number? L: Ok. Whats your number? N: Its 0- 7- 7- 8- 7- 3- 6- 7- 6- 8-8. L: Let me repeat that back to you. Thats zero, double seven, eight, seven, three, six, seven, double six, double eight? N: No, theres no double six at the end of the number. Its just zero, double seven, eight, seven, three, six, seven, six, double eight.,2019/8/23,10,Telephoning,L: I got it. When should I have her call you back? N: Anytime before 6 pm tonight. L: Ok, Nathaniel. Ill have Ms. Collins call you back sometime tonight before 6 pm. N: Thank you! L: Bye! N: Bye!,2019/8/23,11,Telephoning,Dialogue 2 L (Leah) N (Nathaniel) N: Hello? L: Good morning, Nathaniel. This is Leah calling from the International Student Office. N: Good morning. L: The reason Im calling is because Ms. Collins will not be able to call you back until next week. N: Oh. I had hoped she would have called me back yesterday.,2019/8/23,12,Telephoning,L: Shes terribly sorry about that. She had to leave the office suddenly and wont be able to return until next week. She hopes you understand. N: Is there someone else I can talk to? L: She asked me to call you to book an appointment with someone else today. When are you free today?,2019/8/23,13,Telephoning,Dialogue 2 L (Leah) A (Nathaniel) N: Any time after 2pm today would be good for me. L: Mr. Liu is available at 2:15 today. Will that work for you? N: Id prefer to speak with Ms. Fonda. L: Im afraid she isnt available this afternoon. She has an opening at 11:30 this morning. Will that work for you? N: That will be fine. L: Ok, well be expecting you at 11:30. See you then.,2019/8/23,14,Telephoning,Pair Work 1. Useful Expressions (Read, Think, Repeat and Translate) For beginners 1. My telephone number is 13958581818. 2. He called me five times last night. 3. My extension number is 687. 4. Please hold the Line 5. Shes away at the moment.,2019/8/23,15,Telephoning,6. Let me call you back on a land line. 7. I dont have a good connection at the moment. 8. I need to buy a calling card. 9. Ill send you a SMS.,2019/8/23,16,Telephoning,For Intermediate 1. Is this your office number or your home number? 2 This pin number doesnt seem to be right. 3.Most people rarely use public phones anymo