2019年英文的实习报告范文 ItisinJINXIUtravelagencythatIhavemypractice.TherearesixdepartmentsandIwasintwodepartments:treatmemtdepartmentandticketdepartment.Myjobisreceivingguestsintheofficeandorderingplaneticketforcostomers,andsometimesIalsoansweredthephone,helpingvisitorsunderstandtravelingrouteoftravelagencyortakingticketsforthem. Becausetourismisaserviceindustry,soIwanttolearnhowtomunicatewithdifferentPeopleandlearnsomebusinessabouttravelagency.Mustpayattentiontootherseveryactionandeverymovement,mustlearntheskillwhichconverseswiththevisitor.ThisisIlearnsthemostusefulexperienceinthetravelagency. Throughthisexperience,Ireceivedsomeknowledgewemustunderstandfirstasfollows, First,Ioughttokownthetravelingplacesinsideandoutsidetrafficandtheenvironmentprotection. Second,thetravelagencysserviceregulationsandmanagementtips. Third,thetravelagencysnatureandmanagementbusinessandmanagementmodel. Travelagencyistheprofessoinalorganazationwhichprovidestravelingserviceforpeople.Sincetheprofessioalnature,thetourismistheserviceindustry.Itprovidesmeal,hotel,routeetcservice.Serviceatitudeisveryimportantintourism.Yououghttosmiletoeverypersoninordertomakethemfindingyouarefriendly.AndImuststrivefortheopportunity.Regardingthispoint,Ihavethedepthexperience.Becauseisanintern,thereforethepanycannotinvesttoomanyresourcestoyou.Thepanythoughtthepracticebornswithisthepracticefinishedmustreturntotheschooltostudy,futurenotnecessarilywillbeableinthepracticeunitwork.Oftenpractisedtheunittoarrangetheworkforyou,couldnotspeciallyteachyoumorethings.AfterIenteredpanyperiodoftime,Irealizethisquestion.Howthensolvesthisproblem?WheneverafterIpletetheworktask,Iallcanhelpotherstafftohandlesometrivialmattersonowninitiative.Forexample:Printing,typing,scheduling.Thisprocedureadvantageisobtainsoutsideotherstaffsfavorableimpressions,theyinunconsciouslycenteralreadyreliedonyou,somematterswereusedtoityoutodo.Thus,Ihavetheopportunitytoaskforadviceotherstaffs,learnsmoreknowledge,obtainsmoreexperiences. Inaddition,Imustworkhardandserious.Ifoundeverythingisnoteasy.IcantmakeanymistakeswhenIchecktheplaneticketorsetingafax,orIcanmakeaworseconsequence.AndIalsoshouldbecarefulformywriting,itsveryimportanttomakeotherpeopleunderstandyoumeaningwell.Fromthisexperience,Ifeelsinceretoeverypersonaresoimportant,ifyouaresinceretoothers,theycansinceretoyoutoo.Sincereisveryimportanttomunicatewithothers.Andwhateveryoudo,patienceandobligationaresoimportant,youshouldbecalmdownfirstandyoucandoitwell.Eachinternshipisastudentmusthavesomeexperience,itenabledustounderstandthesocialpractice,welearnedalotintheclassroomattendancelessthanthefundamentalknowledge,butalsoopenedupavisionandexperience,aswemovefurthertowardthemunityafterlayingasolidfoundation. Butthisexperiencealsomakemerecognizealotofshortingsformyself.Itpetesveryseriouslybetweentravelagencys.Younotonlyshouldtakeholdofprofessionalknowledgebutalsoyoushouldunderstandhowtogetalongwithdifferentpeople.IfindImlackofeducationandexperience.Itsverydifferentbetweenschoolandsocial.Ifeelthetheorywhichlearnedinschoolarenotthesametotheworkconcept.Thatsthereasonwhywearepractice.Itcanmakemestrengthenandunderstandtheknowledgeinclassandbringupourlivingcapability. IamaforeignlanguageprofessionaltourismstudentsandIlearninbooksonthemanagement aspectsoftheknowledgeandEnglish,itseemseasytounderstand,butnotputintopractice.Duringthisexperience,totheunitaftertheinternshipexperiencedifficultyofhowtopersonallystooduptothetimebeforeawareoftheirknowledge,abilitiesandexperienceishowthelackof.Duringtheinternship,Ihavebroadenedourhorizons,agrowthofknowledge,experiencethebrutalpetitioninsociety. AndIhavetotalkaboutsomethingabouttraveling. First,Ifoundsomeadvertisementsinthenewspapersandmagazinespublishedthealmostsameroutesasinthediningtripacmodation,transportandothermoreorlessthesamebydiffenenttravelagency.becausethisisthesamesingleproduct,Leadingtobigpricewaramongtravelagencies,travelagenciesarebringdownthepriceofaline,whichwillinevitablyleadtoadeclineinthequalityofservice,andtravelagenciesalsodonotwanttodevelopnewtouristroutesandtourismproducts,asanewtouristroutedevelopmentrequiressubstantialfinancialresources.Spentagreatcost.Andthedevelopmentofthenewlinewillbeoutsoonaftertheothercopytousetravelagents,thiswouldweakenthepetitivenessofthetravelagency,soitisimperativetostrengthenthetourismpropertyrights,notjusttheprotectionoftherighttotravel,butalsotoconsumersingeneraltoembodyanewsurprise. Second,theguidedtoursofservicequalitydorpped.Tourguides,theyledagroupofveryrichexperience,onaverage,theyhave2or3yearsofworkexperience,theirqualificationsparedtootherplacesforeducationishigh,tourguideshaveevidence,butmostareprimaryormiddlelevel.HighGuidesdidnothaveChineseasaforeignlanguagetourguideforthelackofqualifiedpersonnel,whichguidesthebasicwagelessmoneyingeneralandhowmanynumberoftimesagrouplinkedtothegroupalsoearnmore. Third,Thetravelindustryischaracterizedbyseasonaltour