Improve Business Results Through People 通过人改进经营结果,NEUSOFT Corporation 软件集团有限公司,About this Material 关于这份材料,In response to “Neusoft” invitation, Hewitt provide in this material our suggested project approach to help Neusoft build up the world-wide standard human resource management system, which will be especially focused on the job design/evaluation, compensation design and performance management. This documentation demonstrates how we will proceed this project. We also emphasize our understandings upon your needs, our methodologies for the fulfillment and some detailed issues during the co-operation between Neusoft and Hewitt. 我们接受了软件集团有限公司的委托，为贵公司提供一份关于公司将如何帮助制定一个世界标准的人力资源管理系统，尤其是东大特别关注的工作设计/评估，薪酬激励及绩效管理系统的设计方案。本文本中所包括的信息说明了我们将如何进行这个项目。我们特别指出了我们对贵公司需求的理解、完成这个项目的方法过程以及公司与东大合作的许多细节问题。 The suggested project approach adopts some successful ideas and procedures which have been proved in other human resource consulting projects. We acknowledge that you will have some modifications based on our suggestions to ensure the success of this project. We look forward to getting your input. 这个建议的过程采纳了一些其他人力资源发展项目中运行较好的步骤。我们认识到为了保证项目的成功运作你们可能会对我们所提出的设计方案做出相应的改动。我们随时欢迎贵公司的指导，并希望贵方提出你们的想法以改进我们的建议方案。,Contents 内容,About Hewitt Associates 关于公司 Our Understanding of Your Situation 对贵公司情况的理解 Linking HR Issues to Business 人力资源问题与公司业务相结合 Considering Factors in Design and Implementation设计和实施所要考虑的因素 Our Suggested Approach 我们的设计方案 Our Consulting Team 我们的咨询团队 Our Experience in Telecom Industry in Asia Pacific我们在亚太区电信业上的经验 Fee and Timing 费用与时间结构,Hewitt Associates LLC 咨询公司,Hewitt Associates 公司,Global management consulting firm specializing in people solutions to business issues 专长于从人员管理入手解决商业经营问题的全球性管理咨询公司 Largest human resources consulting firm in the U.S.A 为美国最大的人力资源咨询公司 12,000 Associates world-wide 全球 12,000 名员工 75% of Fortune 500 are Hewitt clients 财富500强中75%的公司为翰威特公司的客户 Over 1.28 billion USD in revenue in FY 2000 2000年度销售收入达12.8亿美金 81 offices in 37 countries 在37个国家建立了81个办事处 19 offices in Asia Pacific 在亚洲建立了19个办事机构,Hewitt in China (Cont) 公司(续),Largest and most experienced workforce consulting firm in China 中国规模最大并且经验最丰富的人力资源咨询公司 3 offices in Shanghai, Beijing, and Hong Kong with nearly 100 Associates 在上海、北京、和香港办事处拥有近100名员工 6 years of client experience in China 六年在华咨询经验 800+ clients in China 在中国已拥有800多家跨国客户公司的客户基础 Multi-cultural, multi-lingual, multi-talented staff 跨文化、多种语言能力、多方面经验技能的咨询队伍 One-firm firm 全球一体化的组织结构,Our Consulting Experience 我们的咨询经验,Largest and most experienced restructure, compensation and performance management consulting practice in China 中国最大、最有经验的重组，薪酬及绩效管理咨询队伍 40 full-time consultants 40 名全职咨询顾问 Most experience in program design 在项目设计方面拥有丰富的经验 Organizational change, Salary structure, job evaluation, pay delivery . 机构重组，工资结构、职位评估、工资发放. Experience with SOEs, JVs, Rep Offices, WOFEs, Private Chinese companies 与国营企业、合资企业、外商代表处、独资企业及中国的私营公司均有合作经验 Working relationship with MOF and CSRC 与财政部和证监会的良好合作关系,How to Help Our China Clients(current project) 如何帮助在华的客户企业(近期项目),Our Experience in Telecom Industry in Asia Pacific 在亚太地区电信业的服务经验,Our Clients in Telecom Industry and Information Industry (在电信及信息行业的客户),Success in workforce planning requires HR to: 成功的进行员工队伍战略部署计划需要人力资源部门来： Understand outcomes desired by business 了解企业经营的预期成果 Understand business strategies for obtaining outcomes 了解获得这些成果所要采取的经营策略 Define best organization structure to support business strategy 设计最佳组织结构来支持经营战略 Define people requirements needed to achieve business strategy 确定完成企业经营策略所需的员工素质能力要求 Develop strategies for delivering people requirements 制定将员工能力付诸于实践的策略 Develop techniques for monitoring progress toward goals 发展对于达到目标的进程进行监控的技能,Linking People Strategy to Business Strategy 将人力资源战略与企业经营战略相联系,Rewarding 薪酬管理,Align Organization to Business Strategy 组织与经营策略相统一,Desired Business Results 经营目标,Business Strategies 经营策略,People Requirements 对员工的要求,HR Strategies 人力资源策略,Employee Needs 员工的需求,HR 人力 资源,Performing 绩效管理,Learning 培训发展,Staffing 人员配置,Employee Satisfaction 员工满意,Customer Satisfaction 客户满意,Organizing 组织管理,Our Understanding of Your Situation 我们对贵公司的理解,Our Understanding of Your Situation 我们对贵公司情况的理解,Number of employees: Over2700 员工人数: 2700余人 Registed Capital:0.56billion RMB 注册资本：5.6亿元 Main line of business: 经营范围: Products or services: Application software and solutions 产品或服务: 应用软件的供应商和解决方案的提供者 Operation location: Shenyang & Dalian 主要营业地: 沈阳和大连,Business and HR Issues 企业经营及人力资源状况,Company is experiencing increasing competition for talent and market share 面临日趋激烈的人才及市场份额的竞争 Current human resources systems do not support the firms need to be more competitive in the market and the war of talents 现有人力资源体制不能有效支持企业提高人才及市场竞争力的要求 Need to address the efficiency, competitiveness, and longevity of current organization structure 需要提高现有组织结构的效率、市场竞争力以及有效寿命 WTO will have an impact on your competitive situation 中国入世对你们的竞争地位将产生影响 Need to develop an effective compensation and performance management program that: 着手制定有效的薪酬激励和绩效管理计划，此计划将： Is in alignment w