Human Resource Management 人力资源管理,L E A R N I N G O U T L I N E,Why Human Resources Is Important: The HRM Process Explain how an organizations human resources can be a significant source of competitive advantage. List eight activities necessary for staffing the organization and sustaining high employee performance. Discuss the environmental factors that most directly affect the HRM process.,Human Resource Planning; Recruitment/ Decruitment; Selection; Orientation; Training Contrast job analysis, job description, and job specification. Discuss the major sources of potential job candidates. Describe the different selection devices and which work best for different jobs. Describe what a realistic job preview is and why its important. Explain why orientation is so important. Describe the different types of training and how that training can be provided.,Employee Performance Management; Compensation/Benefits; Career Development Describe the different performance appraisal methods. Discuss the factors that influence employee compensation and benefits. Describe skill-based pay systems. Describe career development for todays employees. Current Issues in Human Resource Management,The Importance of Human Resource Management (HRM),Necessary part of the organizing function of management Selecting, training, and evaluating the work force As an important strategic tool HRM helps establish an organizations sustainable competitive advantage. Adds value to the firm High performance work practices lead to both high individual and high organizational performance. High-Performance Work Practices 高绩效工作实务,Environmental Factors Affecting HRM,Labor Union 工会 Collective Bargaining Agreement Affirmative Action 反优先雇佣行动方案 Laws and Regulations 法律和条款,7,Human Resource Management (HRM) concerns with getting, training, motivating and keeping competent employees,8,The Human Resource Management Process,Managing Human Resources,Human Resource (HR) Planning 人力资源规划（第一步） The process by which managers ensure that they have the right number and kinds of people in the right places, and at the right times, who are capable of effectively and efficiently performing their tasks. Helps avoid sudden talent shortages and surpluses.,Steps in HR planning,Making a Future Assessment,Making a Current Assessment,Designing a Future Program,HRM process: planning,Current Assessment 当前评价,Human Resource Inventory 人力资源调查 A review of the current make-up of the organizations current resource status,Current Assessment,Job Description 职务说明书 A written statement of what the job holder does, how it is done, and why it is done. Job Specification 职务规范 A written statement of the minimum qualifications that a person must possess to perform a given job successfully. 区别在哪里？,13,职务名称: 出纳 直接上级: 财务部经理 本职工作: 现金收发 工作责任: a. 负责现金收付 b. 处理报销事项 c. 主要权力: 报销单据不合法及企业有关规定, 有拒绝付款的权利,14,职务名称: 销售部经理 年龄: 26岁-40岁 性别: 男女不限 学历: 工作经验: 生理要求: 心理要求:,15,Behavioral descriptors 行为方面的描述 - the nature of the job - 职务说明书 Job description is a detailed summary of a jobs tasks, duties, and responsibilities. Ability descriptors 能力方面的描述 - the requirements of the job - 职务规范 Job specification lists the worker characteristics (KSAs) needed to perform the job successfully.,Recruitment and Decruitment 招聘与解聘（第二步）,Recruitment 招聘 The process of locating, identifying, and attracting capable applicants to an organization Decruitment 解聘 The process of reducing a surplus of employees in the workforce of an organization E-recruiting 互联网招聘 Recruitment of employees through the Internet Organizational web sites Online recruiters,17,Firing,Layoffs and Attrition,Transfers,Reduced Workweeks,Job Sharing,Early Retirements,Downsizing Options,HRM process: recruitment and downsizing,Selection 甄选（第三步）,Selection Process The process of screening job applicants to ensure that the most appropriate candidates are hired. Selection An exercise in predicting which applicants, if hired, will be (or will not be) successful in performing well on the criteria the organization uses to evaluate performance. Selection errors: Reject errors 错误的拒绝 Accept errors 错误的接受,Selection Decision Outcomes,20,The proven relationship between a selection device and some relevant criterion,The degree to which a selection device measurers the same thing consistently,Property of Selection Devices,HRM process: selection,Types of Selection Devices,Application Forms 申请表 Written Tests 笔试 Performance Simulations 绩效模拟测试 Interviews 面谈 Background Investigations 履历调查 Physical examinations体格检查,22,Performance Simulation Tests,Testing an applicants ability to perform actual job behaviors, use required skills, and demonstrate specific knowledge of the job. Work sampling 工作抽样 Requiring applicants to actually perform a task or set of tasks that are central to successful job performance. Assessment centers 评价中心 Dedicated facilities in which job candidates undergo a series of performance simulation tests to evaluate their man