Unit Three Enquiries,商务英语写作Unit Three Enquiries,To learn basic knowledge of enquiry. To learn useful terms and expressions for making enquiries. To practice writing letters of enquiry.,Objectives,An inquiry is a request for information. In the international business the importer may send an inquiry to an exporter, inviting a quotation and or an offer for the goods he wishes to buy or simply asking for some general information about these goods.,Definition of an inquiry:,Introduction,Useful Information,Introduction,In a General Inquiry (一般询价), the importer may ask only for catalogues, price lists, samples, sample books, or quotations, etc., in order to get a general idea of the business scope of the exporter. In a Specific Inquiry(具体询价), the importer points out what products he needs and asks for a quotation or an offer for this item.,Generally speaking, inquiries fall into two categories: a General Inquiry and a Specific Inquiry.,Useful Information,Introduction,1. State the source of the information and make a self-introduction at the beginning of the letter. 2. State the purpose of writing the letter. For example, the writer may explain to the recipient what he wants, give a description or specification of the goods he requires or express his willingness to enter into business relations with the recipient, etc 3. End the letter by expressing the expectation for an early reply.,The following structure may be referred to in writing an inquiry:,Useful Information,the name of goods quality quantity terms of price terms of payment time of shipment packing methods, etc. If possible, tell the reader where you learnt of his company or its products.,Generally an enquiry includes many parts:,Useful Information,General enquiry In which the buyer hopes to get the general information about the goods he wants to buy from the seller.,商务英语写作Unit Three Enquiries,Useful Information,Kinds of enquiry(1),商务英语写作Unit Three Enquiries,Sample 1,Dear Sir/Madam, Thank you very much for your letter of December 12th from which we know that you are exporting Electric Products. We have an enquiry here for your products and their packing in detail as soon as possible for our reference. We would also like to have your price list. We will really appreciate it if you quote us your most favorable terms. Yours faithfully,A General Enquiry,Useful Information,Kinds of enquiry(1),商务英语写作Unit Three Enquiries,Specific inquiry In which the buyer hopes that the seller can quote prices for specific commodities.,Useful Information,Kinds of enquiry(2),Sample 2,Dear Sir/Madam, Thank you for your fax of August 8, 2005 from which we learn that you are an exporter of medicine. Please quote the lowest prices on CIF Rotterdam for the following: 1. 2 MT Vitamin E 50% 2. 4 MT Vitamin B complex Packing: 25KGS/BAG Terms of payment: By Irrevocable L/C at sight Time of Shipment: September 20th, 2005 Your prompt reply will be appreciated. Yours faithfully,Specific Enquiry,Useful Information,Kinds of enquiry(2),New Words & Expressions,1. inquiry (enquiry) n. 询盘，询价 make (or: send, give, fax) sb. an inquiry for sth. 向某人询购某种商品 We thank you for your inquiry for sunflower seeds. 我们感谢你方有关向日葵籽的询盘。 Upon receipt of your specific inquiry, we shall send you our quotations and samples. 一收到你方具体询盘，我方立即给你方寄出我方的报价及样品。,New Words & Expressions,2. be interested in 对(某商品)有兴趣， 常用以表示有意购买某种商品，是打算购买 某种商品的初步表示。 They have customers who are interested in your six designs of Ornamental Cloth. 他们有客户对你方六种图样的装饰布感兴趣。 The garments on display at the fair were attractive, especially their fashionable styles interested the visitors very much. 交易会上展出的服装很吸引人，特别是时尚的款式令参观者非常感兴趣。,New Words & Expressions,3. quotev. 报价 quote sb. a price for (or: on) sth. 报给某人某种商品的价格 Please quote us your lowest prices for personal computers. 请报个人电脑的最低价。 We quoted this article at US$278 per case. 这种商品每箱报价二百七十八美元。 Would you please quote us your best price FOB Dalian for (or: on) 1,000 pieces of leather jacket. 请报一千件皮夹克的最好大连船上交货价。,4. market come to the market find a market a good (poor) market in the market for an advancing market a brisk market a strong market,n. 市场，行市,上市,找销路,畅销(滞销),要购买,市场上涨,市场活跃,市场坚挺,New Words & Expressions,New Words & Expressions,The market is strengthening. 行情在上涨。 There is no difficulty in marketing these traditional products in the Southeast Asian market. 在东南亚市场推销这些传统产品不会有困难。 The goods are not marketable in our area at the price you quoted. 按你方报价，这种产品在我们地区没有销路,New Words & Expressions,place v. 发出，置于，售出 place an order with sb. 向某人下订单 If the quality of your goods is good and the price is acceptable to us, we will place a large order with you . 如你方产品质量好，价格可接受，我们将与 你方大量订货。 We regret that our customers have places their orders elsewhere. 很遗憾我方的客户在其他地方已经订货了。,New Words & Expressions,6. order n. 订单 place (or: make, send) an order for sth. 订购某项货物 If your price is in line, we will send you an order for 1,000 sets. 如果你方价格与市价相符，我方将订购1000 台。 If you allow us 5% discount, we will order