商务情景对话（共30篇）Table of contents 目录1 Faxes传真2 Telephone Calls电话3 Making Telephone Appointments电话预约4 Memos备忘录5 Business Correspondence商业信函6 Placing an Order下订单Office Talk办公室谈话7 CoWorkers同事8 Bosses老板9 Brainstorming集体讨论10 Commuting乘公交车上下班11 The Working Lunch工作午餐Business Trip商务旅行12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂Business Communi zations商务交流20 Personal Introductions个人介绍21 Small Talks聊天22 Defivefing Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VSSoft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁1 Faxes传真Dialogue one M: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. Im afraid I cant wait any longer. F: Getting those Andersons briefs has been harder than you can imagine. I have to try to contact their lawyer many times, but every time I call his secretary says hes in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me. M: Thats highly possible. He knows if we miss our filing deadline, we dont stand a chance to compete against them for the bid. Try to get a hold of him again. Give him a call and see if he can fax them first thing. F: What if I cant speak to him directly? M: Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martins office. F: How do I find Martins fax number? Is he in your rollerdesk? M: No, but you can also call their office and ask the secretary to give you their fax number. Ill email you their office number later today. F: Ok, Ill get on it first thing. M: Be sure you do, I need those briefs ASAP Dialogue two M:Did you put this mornings faxes on my desk?Im waiting for some urgent faxes from headquaters,Im pretty sure they came in last night. F:Evething came in the office fax machine last night is all on your desk,but I noticed that some of faxes came through pretty blurred,maybe you take a look at them,if the copy is unreadble,Ill call then and ask them to refax. M:Yeah,youre going to have to call them and get them to being refax,these copies are so dark,I cant make out meaning of the words. F:What about that one? M:This one?This one is so light and I can neither read it,how can I being? F:You know I think the fax machine is out of toner,I can change the toner condition,that should solve the problem. M:Yes,but this would have to refax it well,and look theres about 3 pages missing,it looks like the fax machine eight-half my important faxes,and ones are made throwed are so blurred or too light and unreadable.F:I guess the fax machine is out of paper too,dont worry,Ill have someone look at it this afternoon,and the meantime,Ill have your documents refaxed to our other fax machine.2 Telephone Calls电话Dialogue 1 A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you? B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please. A:Just a moment.Ill check to see if she is at her desk.May I tell her who is calling? B:This is Bill Burton from Milford Insurance,Im calling to regards to our meeting next Tuesday. A:Thank you,Mr.Burton.Can you please hold for a moment?Ill check to see if she is available. B:No problem. A:Im sorry,Ms.Jenkins is away from her desk.She has already left for lunch.Would you like to leave a message for her? B:Yes,please have her return my call when she returns to the office.Its best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799. A:Im sorry,I didnt quite catch that,could you please repeat the number? B:No problem,my office number is 635-8799,Tell her to ask for extension 31. A:Im sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct? B:Yes,and I represent Milford Insurance. A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon. B:Thank you very much. Dialogue2 A:Hello,Pasadena Inn,this is Sandy,how may i direct your call? B:Id like to speak to someone about reservations. A:I can help you with that.what date would you like to make a reservation for? B:Well be arriving May 12th ,but I would like to make reservations for penthouse. A:Oh,Im sorry sir,I only handle bookings f