1. Assess the main features of managerial work and explain/outline the main roles and activities of managers within Scotia Airways.Managing is a process by which responsible persons in an organisation combine resources to achieve given ends. The main features of the managerial work can explain by the Henri Fayols Generic Management Theory. There are several categories from Fayol which are about: the Forecasting, the Planning, the Commanding, the Controlling, the Co-ordinating and the Organising. Forecasting is predicting future events and Forecasting is the first the step of the managerial work because as an manager he or she must have an ability to forecast the problems that the company will meet and must do the prevention measure well. In Scotia, for example, they want to establish their work across the whole Europe and then to the Asia, but the Scotia manager must forecast many problems that will happened in the future such as the change of currency, the language and culture have differences and any other problems, so the manager must price the product and service again at that foreign area with their currency and training their employees who will go there doing the business. The Scotia manager should forecast the problems and find some solutions to avoid them. The forecast ability is very important about the manager.To about the Planning, it is setting out a course of action and to meet expected demand. Planning is to explore the future, and then providing a clear methodology for achieving the target expansion and develope a project of action. Scotia wants to expand their business into East Europe, Middle and Far East Asia. To ensure their goals can be achieved, they placing an order to manufacture the wide bodied aircraft to ensure they can complete the long flight, but in order to achieve their goals, they should do a plenty of research and reserve a large amount of money to solve the problems they will meet, for example, in China there are only three airports can make the make the wide bodied aircraft land, so the manager should to design the lines to make sure the safety of the passengers.And the commanding of the manager is a important feature. It is directing staff to undertake tasks. Commanding ensures that employees are directed to enable them to fulfill their duties. Scotia want to expand their business into the Europe marketing, so at the beginning, the manager must have a detailed plan to face what they will meet. And at this time, the manager must command the whole staff to complete works to ensure the plan can perfectly implement. Management must have enough understanding to the staff, because in this way they can make the staff to do works which suitable to them and also can command them in the right way to execute the plan.Controlling is another feature to the manager, because controlling keep the managers and departments within budgets. It is monitoring progress, ensuring alignment with plans taking corrective actions. Scotia Airways plans to employ some executives to help the management to operate the company, so the budget must clearly. Employ others to operate the company have a great risk, so the senior management must controlling them in a certain range. Controlling the budget can ensure the finance safety of a company, so controlling is a very important function of the managerial work and is the necessary condition to the company operational.In a company, co-ordinating is also necessary. Co -ordinating makes sure that people, resources, equipment are all working together. The new airports that Scotia built need a plenty of materials and human, so the manager must ensure the resources are at the correct airports to meet service demands. The new airports need lots of resources than the old airports, so the manager must co-ordinate the resources used, if the resources could not meet the needs of the new airports, the new airports would not operate and that might lead to a large lose of the company and would make the development strategy of the company receive huge obstacles. For about this way, co-ordinate is important to the managerial work.Organising the whole company is the responsibility of the manager. Organising to a company means mobilising materials, resources, people and allocating them to departments and peoples. Scotia wants to expand their business into East Europe and Middle and Far East Asia, so the manager must develope system to manage health and safety. The company want to establish the foreign market that means some of the old employees should to go abroad and work in a new environment, to meet the strategy some employees should to go some areas which is dangerous such as the Middle East areas. So the manager must to pay attention to the health and safety of those employees and developing an system to make sure the things that those employees cared about. The main roles that the manager played in a company as the decisional, the infor