ISO9001质量手册英文版(ISO9001QualityManual) WOLSTENHOLME INTERNATIONAL LIMITED CONTENTS1.0 Scope of the Quality Management System at Wolstenholme International Limited1.1 Statement of Quality Policy2.0 Quality Management System Documented Procedures2.1Document Control2.2Control of Quality Records2.3Internal Quality Audits2.4Control of Nonconforming Product2.5Corrective Action2.6Preventative Action3.0 Quality Management System Processes and Interrelations3.1 Organisation Charts3.2 Responsibilities3.3 Interrelation of Processes3.4 Processes1.0 Scope of the Quality Management System at Wolstenholme International LimitedWolstenholme International Limited is a Company with a long-standing successful history of supplying metal powders, pastes, pellets, varnish, offset ink, flexography ink and other related products for use in a large range of applications, on a worldwide basis. The scope of the Quality Management System encompasses all activities on the Darwen Site.The Metallic Powders Operation at Darwen is responsible for the manufacture and supply of metal powders and pigments mainly in aluminium, copper and brass (bronze) based alloys, for use in printing, inks, plastics and other industrial and engineering applications.The Ink Operation at Darwen is responsible for the manufacture of a wide range and type of printing ink, one-pack gold ink, varnish and related printing products.All production processes at Darwen are validated before leaving the site and as such sub-clause 7.5.2 is excluded. The overall operation at Darwen is controlled by the Ink & Print business unit and the Industrial business unit.Technical Service and Research and Development are vital to the future development of the Company, together with understanding and developing new products and applications for our customers.The manufacturing, technical and administration functions of the Company are based in Darwen, Lancashire, England and employ some 210 staff at that location. Through the application of Quality Management Systems and Company wide training programmes, Wolstenholme International Ltd. is committed to ensuring continuous improvements to both its processes and product technology.WOLSTENHOLME INTERNATIONAL LTD.QUALITY POLICYWolstenholme International Limited is committed to the provision of customer satisfaction. Quality in everything we do is the central ingredient in the above commitment. Our commitment goes beyond maintaining a quality system which fully complies with the requirements of BS-EN-ISO 9001. We are committed to achieving, maintaining and improving overall organisational performance and capabilities by the application of the principles outlined in BS-EN-ISO 9004:2000We will maintain and continuously improve our quality management system by the setting of measurable quality objectives throughout the organisation and vigorous internal audits. We will review our performance at regular management reviews. Additional inputs to these reviews will also include customer feedback, process performance and product conformance. The prime output of the review will be to ensure continuing customer satisfaction and improvement of products.As part of this commitment we will identify and meet the training needs of our employees, so ensuring that the needs of our customers are met. This Policy will be made available throughout our organisation to ensure that the commitment to our customers is clear and widely understood.Chris RavenscroftManaging Director2.0 Quality Management System Documented Procedures2.1. Document ControlAll quality system documentation will be made available via supervision in the Triangle ISO Achiever Plus databases. All documents relating to the quality system will be controlled. Changes to quality system documentation may be proposed by any member of the Company. Such proposed changes will be reviewed by the Management Representative who will liaise with other quality system documentation users as necessary. Dead Triangle ISO Achiever Plus documents will be archived within the databases.REF: Control of Quality/ Environmental Documents- WIQSP.1 Control of Quality RecordsAll quality records will be maintained and controlled. The records will be legible and stored in such a manner as to protect them from damage, loss and deterioration. Quality records will also be stored and clearly located in such a manner as to facilitate easy retrieval of information.REF: Control of Quality/ Environmental Records - WIQSP.22.3 Internal Quality AuditsInternal audits will be carried out in accordance with Company procedures and will be conducted for any of the following reasons:-(i) On a scheduled basis.(ii) As a result of a customer