CREATIVE LEADERSHIP创新领导力PRESENTER 主讲人Professor:J.N.Matteis 朱利斯.尼克.马特斯(Ma Li Ke 马力克)Time:July 11WHAT IS LEADERSHIP?什么是领导力什么是领导力NARROW VIEW狭义观点A POSITION OF POWER AND AUTHORITY(President,GM,CEO)处于权利和权威的地位（总裁，通用电器公司，首席执行官）THE ACTIONS OF A PERSON IN CHARGE OF A COMPANY公司负责人采取的一系列行动BROADER VIEW广义观点LEADERSHIP IS A PROCESS OF INFLUENCING OTHERS TO REACH ORGANIZATIONAL GOALS领导力是影响他人达到组织目标的过程GETTING RESULTS THROUGH PEOPLE通过人来达到结果POSITIVE INFLUENCE 积极的影响AN INVITATION TO GREATNESS 走向伟大A ROLE WE ALL CAN PLAY 我们都可以当领导FUNDAMENTALS OF LEADERSHIP领导力的本质领导力的本质1.POWER 权 利2.UNDERSTANDING PEOPLE 了解他人3.INSPIRING FOLLOWERS 鼓舞追随者4.ADOPTING A FLEXIBLE STYLE 采取灵活的风格EFFECTIVE LEADERSHIP 1有效领导有效领导 1 1DEVELOPING YOURSELF开发自己BECOME MORE SENSITIVE更加敏锐BECOME MORE CREATIVE更加有创造力REDUCE TIME WASTERS THROUGH DELEGATION通过委托减少时间浪费DEVELOP ORGANIZATIONAL SKILLS开发组织技巧DEVELOP EFFECTIVE COMMUNICATION SKILLS开发有效沟通技巧LEARN MORE,READ MORE,LISTEN MORE学更多，读更多，听更多EFFECTIVE LEADERSHIP 1有效领导有效领导 1 1 DEVELOPING YOUR SUBORDINATES 开发你的下属AT WORK工作中THROUGH COURSES,WORKSHOPS通过课程、研讨会AT HOME在家里ELEMENTS OF LEADERSHIP领导元素领导元素1.TAKING CHARGE 担负责任2.STRATEGIC VISIONING 战略远见3.COMMUNICATION AND TEAMWORK 沟通和团队协作4.WORKING WITH INTEGRITY 诚信工作TO LEAD IS TO SERVE领导就是服务领导就是服务LEADERSHIP DEVELOPMENT领导力的开发领导力的开发READ BUSINESS BOOKS (GI=GO)阅读商业书籍LISTEN AND OBSERVE倾听和观察KEEP A JOURNAL TO REFLECT ON YOUR EXPERIENCES反思你的经历，用日记记录下来STUDY(ALONE,WORKSHOPS,COURSES)学习（单独，讲习班，培训班）GET HELP FROM A MENTOR(BECOME ONE)从恩师处得到帮助(成为一员)HELP FROM A COACH(Become One)从教练处得到帮助(成为一员)GET FEEDBACK 获得反馈DELEGATE ROUTINE TASKS 委托日常任务PRACTICE DIFFERENT STYLES 练习不同风格TAKE ON MORE CHALLENGING TASKS(Apprenticeship Model)承担更多有挑战性的任务（学徒模型）BUT I AM DONT WANT TO LEAD MY COMPANY但是我不想领导公司但是我不想领导公司I LIKE MY CURRENT JOB!我喜欢现在的工作我喜欢现在的工作YOU DONT NEED A TITLE TO BE A LEADER(M.Sanborn)作为领导你不需要头衔（作为领导你不需要头衔（M.桑柏恩）桑柏恩）THE UNTITLED LEADERS 无名领袖LEADERSHIP WITH A SMALL 领导一个小“我 CLERKS,ACCOUNTANTS,MANAGERS,SALESPEOPLE,ASSISTANTS,ETC.文员、会计、经理、营销员、助理等SMALL THINGS WE CAN DO TO POSITIVELY 可以积极地做小事情ANYONE,ANYWHERE,EVERY DAY,CAN MAKE 任何人、任何地点、每一天、可以做事LEADERSHIP FOR EVERYONE(Peter J.Dean)做每个人的领导（彼得做每个人的领导（彼得j.j.院长）院长）Many organizational structures are lean.许多组织结构是有偏向的。Businesses need self-directed,responsible workers who are willing to take charge,express insights,come up with creative ideas,share positive intentions 企业需要自我导向，有责任的工人，他们愿意负责，表达见解，产生有创意的想法，分享积极意向 Anyone can be an influencer,a role model,a mentor regardless of title or position.不论头衔或位置，任何人都可以成为有影响力的人，一个好榜样，一个导师Every interaction with others is an opportunity与他人的每一次互动都是一个机会EVERYDAY LEADERS领导人的每一天领导人的每一天People who show responsibility in their sphere of influence人们在其势力范围表现他的责任People who believe that everyone has remarkable potential that should be tappe每个人都有巨大的潜力可以挖掘People who seize the opportunity in every interaction to lead,guide,support领导、指引、支持人们在每一次互动中抓住机遇People who care enough 给人足够的关怀GOOD TO GREAT 从优秀到卓越从优秀到卓越(JIM COLLINS)（吉姆（吉姆柯林斯）柯林斯）uLEVEL 5 LEADER(Humility+Will)第5级领导（谦逊+意志）uLEVEL 4-EFFECTIVE LEADER 第4级有效领导uLEVEL 3 COMPETENT MANAGER 第3级 胜任的经理uLEVEL 2 CONTRIBUTING TEAM MEMBER 第2级 有贡献的团队成员uLEVEL 1 HIGHLY CAPABLE INDIVIDUAL 第1级 很有能力的个人 WHAT MANAGERS DO经理人做什么uCOMMUNICATE 沟通uPUT OUT FIRES 救火灾uGET THE JOB DONE 完美地完成工作uMANAGE HUMAN RESOURCES 力资源管理uMANAGE THE DETAILS 管理细则uNETWORK 网 络uDIRECT,CONTROL,LEAD,COACH 指导，控制，领导，教练 WHAT LEADERS DO领导做什么TAKE CHARGE OF THE ORGANIZATION肩负组织的责任LEAD THROUGH RELATIONSHIPS通过关系领导PAY CLOSE ATTENTION TO THEIR PEOPLE密切关注员工MAKE STRATEGIC DECISIONS做出战略决策BEHAVE ETHICALLY 遵守道德DEMONSTRATE DIPLOMACY/TACT展现外交/机智GET 360 DEGREE FEEDBACK获得360度反馈ASSUME RESPONSIBILITY 获得360度反馈INFLUENCE OTHERS TO FOLLOW影响他人追随GUIDE OTHERS TO SUCCESS引导别人成功CONTRASTS 对对 比比MANAGERS 经理人经理人FOCUS ON TASKS 聚焦任务ADMINISTER 管理STABILITY 稳定RULES/CONTROL 规则/控制ASK HOW,WHEN 询问如何、何时SHORT-RANGE 近程DO THINGS RIGHT 做正确的事LEADERS 领导领导FOCUS ON PEOPLE 以人为本DEV.A VISION 发展和愿景INNOVATE,CHANGE 创新、改变VALUES/TRUST 价值/信任ASK WHAT,WHY 询问什么、为什么LONG-RANGE 远 程DO RIGHT THINGS做正确的事 THE GALLUP SURVEY盖勒普调查盖勒普调查RESULTS OF A 29 YEAR SURVEY OF SUCCESSFUL MANAGERS对成功经理们进行29年调查的结果FINDINGS CONDENSED INTO 12 QUESTIONS调查结果被浓缩为12个问题QUESTIONS APPLY TO MANAGERS,LEADERS AND THEIR WORKERS针对经理人、领导人及其员工设计问题PRAISE AND RECOGNITION ARE POWERFUL FORCES赞美和认可是强大的力量FINDINGS POINT TO NEEDS AND FEELINGS OF EMPLOYEES调查结果指向员工的需要和感受WORKPLACE REVOLUTION工作场所的革命工作场所的革命No life-time employment 没有终生就业End of corporate responsibility 公司责任结束Beginning of individual responsibility 个人责任开始Job can change 4-5 times 工作可以变换4-5次Need to learn more,add value to what we can bring to the NEXT employer 需要了解更多我们可以带给未来雇主的附加值Pressure to re-invent yourself重新设计自己的压力Need to tap pool of women需要开发女性员工ORGANIZATIONS HAVE CHANGED组织已经变化组织已经变化FEWER LEVELS IN ORGANIZATIONS组织中的级别少了LESS BUREAUCRATIC官僚作风减少MORE DECENTRALIZED权利更加分散EXPECTATION THAT ALL LEVELS WILL LEAD AND MANAGE各级期望领导和管理PERFORMANCE DATA WIDELY AVAILABLE性能数据广泛得到利用CUSTOMER FOCUSED以客户为中心TRAINING AVAILABLE TO ALL对所有员工的培训NEW WORKFORCE新的劳动力新的劳动力MORE INDEPENDENT 更独立MORE SELF-RELIENT 自我更加平和MORE FOCUS ON LIFE ISSUES 更专注于生活问题MORE CREATIVE