2021年陕西省汉中市公共英语五级(笔试)模拟考试(含答案)学校:_ 班级:_ 姓名:_ 考号:_一、1.Listening Comprehension(15题)1. Before delivering the new information, what should the speaker give his audience?2.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： When a consumer finds that all itern she or he bought is broken or in some other way does not reach the standard of the manufacturers claim for it, the first step is to present the warranty. or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the“higher, up”the consumer takes his or her complaint, the faster he or she can expect it to be tackled. In such a case, it is usually settled in the consumers favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the itern in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear”is better than“this stereo does not work”.The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a stemp further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumersrights.When a consumer finds that his purchase has a fault in it, what is the first thing he should do?A.Complain personally to the manager.B.Threaten to take the matter to court.C.Write a firm letter of complaint to the store of purchase.D.Show some written proof of the purchase to the store.3. Dr. Wilson suggests that Wang should extend his stay at the university.A.Right B.Wrong4. It sounds a bit unscientific that a good manager is _ rather than _.5. How long did it take for chili pepper to become popular around the world?6. What did Europeans mink of potatoes?7. All directors on the Board are full-time employees in the company.A.True B.Fasle8. Where was the finals of the World Cup in 1994 held?A.In England. B.In the USA. C.In Mexico. D.In France.9. If a consumer wants a quick settlement of the problem, whom is it better to complain to?A.A shop assistant.B.The store manager.C.The manufacturer.D.A public organization.10. Fat cells block body heat from escaping quickly.A.True B.Fasle11.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文： Right, everybody. Welcome to Central College library services. My names Kathy Jenkins. Ill give you a brief introduction to the library. We have a well-stocked bank of resources which are located in three main places: the library itself, with books and periodicals; the self-access language centre, with audio and video material; and the micro-computer lab. Ill start with the micro-computer lab, or micro-lab as we call it. It is fitted with 24 personal computers.If you are a member of the library, you may borrow CALL discs in French, German, Italian, Spanish and Russian as well as English. By the way, CALL stands for computer aided language learning: C-A-double L, CALL , for short. You may also borrow a range of word processing and desktop publishing packages. All disks are, of course, strictly for use in the micro-lab only. If you wish to print anything you should use one of the five machines around the outside of the room. Four are connected to dot matrix printers, one is connected to the laser printer. If you want a better quality printout from the laser printer, come and see me or any of the library staff. Dot-matrix printouts are free but there is a charge for using the laser printer. There is always a queue to get to the terminals towards the end of term. Come in and get to know how to use the computers early in the term and use them regularly, rather than just before exams and essay deadlines, in order to avoid delay or disappointment. Training sessions are held on a regular basis, on the first and third Thursday of each month, and are free to full-time stu