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2022-2023年广东省梅州市公共英语五级(笔试)学校:_ 班级:_ 姓名:_ 考号:_一、1.Listening Comprehension(15题)1. Our human friends sometimes may make us bored, but the friends in books may also be hurt by us.A.True B.Fasle2. Strokes may sometimes destroy all of the mirror image.A.True B.Fasle3. What has given women an independence in forming a family?4. According to the speaker, how do developers contribute to the reduction of amphibian population?A.By taking over ponds.B.By constructing sewers.C.By building dams on rivers.D.By flooding marshes.5. Government buildings often have special paths for those people handicapped.A.True B.Fasle6. If a consumer wants a quick settlement of the problem, whom is it better to complain to?A.A shop assistant.B.The store manager.C.The manufacturer.D.A public organization.7. Whats one of the best ways to help your audience?8.Part BDirections: You will hear 3 conversations or talks and you must answer the questions by choosing A, B, C or D. You will hear the recording ONLY ONCE.听力原文: When a consumer finds that all itern she or he bought is broken or in some other way does not reach the standard of the manufacturers claim for it, the first step is to present the warranty. or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumers may use to gain satisfaction.A simple and common method used by many consumers is to complain directly to the store manager. In general, the“higher, up”the consumer takes his or her complaint, the faster he or she can expect it to be tackled. In such a case, it is usually settled in the consumers favor, assuming he or she has a just claim.Consumers should complain in person whenever possible, but if they can not get to the place of purchase, it is acceptable to phone or write the complaint in a letter.Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the itern in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear”is better than“this stereo does not work”.The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a stemp further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumersrights.When a consumer finds that his purchase has a fault in it, what is the first thing he should do?A.Complain personally to the manager.B.Threaten to take the matter to court.C.Write a firm letter of complaint to the store of purchase.D.Show some written proof of the purchase to the store.9. Students can enjoy a simple booking and enrolment procedure in some chains.A.Right B.Wrong10. You can find your nose in the darkness because of your felt image.A.Right B.Wrong11.听力原文: I want to talk today about some studies. They seem to indicate that there is a startling world-wide decline in the number of amphibians, such as flogs, toads and salamanders. Theres little doubt that one reason why the number of amphibians is declining is their habitats have been destroyed when the developers fill in ponds and marshes to build houses. Amphibians cant just move somewhere. They need water to lay their eggs in. Another problem is the growing fish industry. Another range of popular pool fish such as carp have been introduced to many lakes and ponds all over the world. Raising and selling these fish can be profitable, but the fish eat the eggs and offspring of amphibians that were already living in the lakes and ponds. Other factors could be contributing to the decline include acid rain and the spread of pesticide residues. Many pesticides that farmers added to their crops are eventually washed away bythe rain and end upin pondsand other bodies of water where amphibians live. Amphibians are especially vulnerable to pesticides dissolved in the water because of their moist skins. Water can pass through amphibians allowing toxins dissolved in the water to enter the amphibiansbody.What does the speaker mainly discuss?A.The distribution of different species of amphibians.B.Possible reasons for reduction in the number of amphibians.C.The effects of environmental change on the fish industry.D.Guidelines for the responsible use of pesticides.12. Why are students enthusiastic for positions in student organizations?A.Because they hate the constant pre
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