广西壮族自治区崇左市县中学2022-2023学年高三英语期末试卷含解析一、 选择题1. Many Chinese universities provided scholarships for students _ financial aid. A. in favour of B. in honour of C. in face of D. in need of参考答案：D2. What surprised me was not what he said but _ he said it.A. the way which B. in the way that C. the way D. in the way参考答案：C3. She is _ newcomer to _chemistry but she has already made some important discoveries.A. the; the B. the; / C. a; / D. a; the参考答案：C4. The elderly lady wonders if her long lost son can still be back alive. Such things _ and dohappen. A. can B. must C. will D. need参考答案：A略5. The number of people _ this happens is not very large.A. with whom B. to which C. to whom D. on which参考答案：C6. The factory was built in a secret place, around _ high mountains.A. which was B. it was C. them were D. which were参考答案：D7. lf you live in the country or have ever visited there, _are that you have heard birds singing to welcome the new day. A. situations B. facts C. chances D. possibilities参考答案：C8. After running for such _ long time, everyone was out of _ breath.A. 不填; 不填 B. 不填; the C. a; the D. a; 不填参考答案：D略9. We are hoping for support from Mr. Webster, without _support we cant make it.A. which B. whose C. what D. that参考答案：B试题分析：句意：我们希望从Mr. Webster那里得到支持，没有他的支持我们不能成功。此处是定语从句，空白后有名词support要用whose，指Mr. Webster的支持，故选B.10. My flight was delayed, so I read a book _ time.A. kill B. killingC. to kill D. having killed参考答案：C试题分析：考查不定式用法。本句考查不定式的最经典的用法：目的状语。句意：我的航班延误了，为了消磨时间，我读书了。其余三项均不能做目的状语。故C正确。11. Learning a language isnt easy. It takes time.I agree. _. Theres no short cut. A. All roads lead to Rome B. Rome wasnt built in a dayC. Practice makes perfect D. Slow but sure wins the race参考答案：B12. We gave away bulletins door to door to call on people to help others warm-heartedly, only _to have a drink from time to time.A. to stopB. stoppingC. stoppedD. having stopped参考答案：B13. He left _with my secretary that he would call again in the afternoon and he did keep his _. A. words; words B. word; words C. word; word D. the word; words参考答案：C14. Mum, I failed the test again. Oh, I knew it. How can you learn anything _ you spend all your free time watching television. A. while B. as C. when D. unless 参考答案：C考查状语从句的连接词。此处when意为：如果。句意：如果你把所有的空闲时间都花在看电视上，你怎么能学到东西呢？15. Maybe you have been to many countries, butnowhere else_ such a beautiful palace. A. can you find B. you could find C. you can find D.could youfind 参考答案：A16. Im sorry to have kept you waiting. _, Bill.A. Youre welcome B. Go ahead C. Dont mention it D. No problem参考答案：D17. Would it be _ for you to pick me up at four oclock and take me to the airport?A. comfortableB. vacantC. convenientD. handy参考答案：C【详解】考查形容词辨析。句意：你四点钟来送我到机场方便吗？ A. comfortable舒服的；B. vacant空着的，未被占用的；C. convenient方便的；D. handy手边的。根据语境可知，本空格是问对方四点钟来送我到机场“方便”吗？“it is convenient for sb to do sth”为固定句式，意为“对某人来说做某事很方便”。故选D。二、 新的题型18. Customer service refers to the way that companies behave towards their customers. 36 However, many a time organizations dont focus on customer relationship management, and thats what makes customers angry, which is one of the reasons why companies lose their customers. 37 First of all, you need to realize the great value of the customers. Its they who are the boss, and its because of them that you get your pay checks. So do take your customers seriously. 38 You need to ask the customers the right kind of questions and think of the possible solutions which you can provide. Understand how they feel according to a particular situation, their body language, tone of voice and words they speak. Never make assumptions （臆断）and think that you know what the customers want. 39 Treat customers as individuals and the best way to do that is using their first name and finding ways of praising them in a sincere way.In addition, there are some other skills which will help you in serving your customers better. For example, once you finish solving the problem for the customers, before ending the call, always remember to ask if there is anything else you can do for them. End the call with a “thank you”. If the customers are angry, let them express their anger completely. 40 Once theyve finished speaking, try to calm them down by apologizing.In a word, always remember that if the customers remain happy, youll