Listening and TalkingUnit 2 Travelling AroundMake reservations rezven n.预订;预约What reservations do we need to make before or while we travel?book air ticketreserve a roomreserve a dinner tablePre listeningWhen you talk about air ticket reservation,what words and expressions come into your mind?Flight timedelay(延误）cancel(取消）pricepaymentpay by credit cardpay by WeChat pay in cashfirst classbusiness classeconomy classone-way ticketround-trip ticketWhile listening Make reservations 1.What are the two speakers talking about?Buying a plane ticket.2.What is the relationship between the two speakers?An airline reservation agent and a customer.While listeningOpening_ can I help you?_ to buy a plane ticket.Talking about time_ are you travelling?On the 23rd of December Talking about what you preferThere are two flights.Which _?Would _ travel business class or economy?_ book a return flight this time?The 9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert WilliamsPayment_ to pay?By credit cardHowId like toOn what date do you preferyou like toWould you like toMay I have May I ask how you would likeId likethank youWoman:Skies Airlines.How can I help you?Woman:Skies Airlines.How can I help you?Man:Man:Id like to buy a plane ticket from London to Id like to buy a plane ticket from London to Paris.Paris.Woman:Certainly,sir.On what date are youWoman:Certainly,sir.On what date are you travelling?travelling?Man:Man:On the 23rd of December.On the 23rd of December.Woman:There are two flights that day:one in the Woman:There are two flights that day:one in the morning at 9:30 and the other in the afternoon at 5:00.morning at 9:30 and the other in the afternoon at 5:00.Which do you prefer?Which do you prefer?Man:Man:The 9:30 flight,please.The 9:30 flight,please.Woman:Would you like to travel business class or economy?Man:Id like to travel business class.Woman:Would you like to book a return flight this time?Man:No,thank you.Im taking the train back.Woman:May I have your name,sir?Man:Robert Williams.Woman:Thank you,Mr Williams.Ive made your booking.May I ask how you would like to pay?Man:By credit card.Woman:OK,wait just a second,please.Fade out.Imagine you are making plans for the holiday.Choose one of the situations below and role play a phone call with a partner.Polite and formal expressionsHow can I help you?Id like toOn what date are you travelling?Which do you prefer?Would you like to.?No,thanks/thank you.May I have your name,sir?May I ask how you would like to pay?By credit card.Do you have special requests?Book a flight ticketBook a hotel roomId like to book a room for next Monday.Id like to reserve a room for two days.Id like a room with two single rooms.When are you checking in and checking out?How long are you staying?Is breakfast included?What time are you having dinner?Do you have free WiFi service?Whats the room rate?ExampleA:Nan Jing Hotel.How can I help you?B:Id like to book a room in your hotel.A:Certainty,sir.On what date are you checking in?B:On the 23rd of December.And Ill stay for 5 days.A:what kind of room do you prefer,a double bed room or single bed?B:A single room,please.A:Do you have special requests?B:I need a room with a good view.And do you have free Internet service?A:Of course,sir.May I have your name,sir?B:Robert Williams.A:Thank you,Mr Williams.Ive made your booking.May I ask how you would like to pay?B:By credit card.Good Bye!