Cross -Cultural Business EtiquetteIntroduction1. The Importance of Cross -Cultural Business Etiquette Work effectively and profitably togetherCreate and promote a positive and powerful image of individuals and corporation1.3 Establish and sustain successful long-term relations with business partners1.4 Improve their development and promotion potentials (career)2. The Specific and Practical Arts of Business Etiquette 2.1 Building Better Communication Skills（Greetings and Introductions） 2.2 Keeping up with Electronic Etiquette（Improving Polite telephone manners）2.3 Engaging in Business Meals and Parties gracefully2.4 Attending Conferences, Trade Shows and Special Events2.5 Managing Office Conflicts smoothly3. Doing Business on a Global scale3.1Familiar with cross-culture and customs3.2duct courteous and gracefully in the business circles