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精选优质文档-倾情为你奉上Hotel Level:酒店等级:I V一-五Department:部门:Rooms Division房务部Job Band:职位等级: 99Reports To:直属上级: Housekeeping Supervisor, Assistant Housekeeper, Executive Housekeeper客房部主管,助理行政管家,行政管家JOB OVERVIEW职位概述 Sewing and mending services of guest clothes, hotel linen and hotel uniforms. 负责对客人的衣物、酒店布巾和制服进行缝纫和修补。At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: Be charming by being approachable, having confidence and showing respect. Stay in the moment by understanding and anticipating guests needs, being attentive and taking ownership of getting things done. Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.在洲际酒店及度假村,我们希望宾客感觉风格独特、时尚现代和深入洞悉,这意味我们需要你: 亲切、充满自信、体现尊重来展现富有魅力的你。 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好,保持专注当下。 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻,做到令人难忘。DUTIES AND RESPONSIBILITIES工作职责 Performs sewing duties including altering, fitting and mending for guests, hotel linen and uniforms 进行缝纫工作,包括对客人衣物、酒店布草和制服进行修改、试衣和修补。 Fits all new employees with existing uniforms 利用现有制服进行修改使之适合所有新员工。 Cuts, tailors, mends and alters uniforms 对制服进行剪裁、制做、修补和修改。 Converts condemned items into usable items 将废弃物品改制成可用物品。 Sews curtains, cushions and wall coverings 缝纫窗帘、靠垫和壁布。 Attends to guest requests 满足客人的要求。 Assists in the preparation of special functions 协助特别活动的准备工作。 Maintains equipment and keeps own working area clean 保养设备并保持自己的工作区域的清洁。 Checks all linen and uniform repairs on a daily basis 每日对布巾和制服进行修补。 Makes costumes for special events for the hotel 为酒店的特别活动制做服装。 Maintains sewing supplies such as threads, buttons, zippers, linen etc 保管缝纫用品,如线、钮扣、拉链和布巾等。 Prepares requisitions for depleted supplies 就耗尽的用品准备申请。 Checks condemned linen from Laundry 对从洗衣房得到的废弃布巾进行检查。 Assist in the linen room duties as appropriate 适当协助布巾房的工作。 Assists in inventory taking 协助进行盘点工作。 Advises superior of damages and loss of linen / uniform on regular basis 定期向上级汇报布巾和制服的损坏和丢失情况。 Establishes and maintains effective employee relations 建立并保持良好的员工关系。ACCOUNTABILITY责任范围Number of employees supervised 管理的员工 Direct N.A.直接 无Indirect N.A.间接 无Annual Operating Profit/Payroll Budget 年度经营利润和薪金预算 N.A. 无 Key Metrics 主要绩效指标 N.A. 无Decision Making Responsibilities (Decision Rights) 决策职责(决策权) Within the authority as assigned for Hotel Band 9 role 酒店职位9级所拥有职权范围QUALIFICATIONS AND REQUIREMENTS任职要求Required Skills 技能要求 Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 Able to speak, read and write English 具有说,读和写英语的能力。Qualifications 学历 Primary Education or equivalent 小学或相当学历Experience 经验 Some seamstress experience. 拥有一些裁縫经验The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.Employee Name (print)Employee Signature Date此职位描述所陈述的只是该项工作的核心内容和主要层面,并非所有职责或资历要求。员工姓名(正楷)员工签名 日期专心-专注-专业
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